IT Network Help for Small and Midsize Businesses

ProSight Backup and Recovery Services ECHO offers small and middle-sized businesses an economical and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS ECHO streamlines and monitors your backup activity and permits rapid recovery of vital data, applications and VMs that have become unavailable or corrupted owing to hardware breakdowns, software errors, natural disasters, human error, or cyber assaults like ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Available as a low-cost monthly service, ProSight DPS ECHO is a software-based BDR solution that demands no specialized hardware or other expensive capital investment. ProSight DPS ECHO supports unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is determined by the capacity required. Bare Metal Restores (BMR) allow fast recovery of physical and virtual machines by eliminating the configuration requirements common to physical-to-physical and physical-to-virtual restores. You can use bare metal restores to like or dissimilar hardware, and you can run point-in-time recoveries.

ProSight Data Protection Service ECHO utilizes tools from some of the top backup/disaster recovery technology vendors and is protected by military-grade security to satisfy major compliance regulations such as HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses a cutting edge remote monitoring and management platform to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist you to recover your data quickly in case of a disaster.

Key Features of ProSight DPS ECHO
ProSight Data Protection Services ECHO offers a variety of capabilities that deliver advanced backup and fast recovery at a price that small and mid-size organizations can afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, quick restoration of Hyper-V and VMware VMs, compliance with industry and government regulatory standards, and support for unlimited on-prem storage capacity. If you select the cloud backup feature, your data is backed up at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal permits compliance with Canadian requirements concerning data management. In addition, ProSight DPS ECHO provides access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you to resolve virtually any technical problem.

Top features of ProSight Data Protection Services ECHO include:

Enterprise-class Data Protection

• SQL-native and Exchange-native data protection solutions support seamless backups of SQL and Exchange Server instances, simplify the configuration of incremental backups, and make sure your critical business data is protected.
• Because you are able to throttle bandwidth and schedule backups, you can avoid productivity loss caused by overloaded networks.
• Support for backing up and restoring System State enables fast recovery of systems that manage your app settings, user permissions, profiles, and other crucial information.
• ProSight Data Protection Services ECHO scales to meet your organization's business requirements. Your critical data will continue to be protected even if you exceed your storage quota before updating your service plan.
• You can request that a deleted file be archived for any amount of time so that it can be easily accessed for audits, litigation, or any other purpose.

• Data recovery takes less time than with consumer-grade backup solutions. As an example, ProSight DPS ECHO tested three times quicker than Mozy. An additional important component that minimizes disaster recovery time is the skills Progent's experts can provide for rebuilding your recovered data back into a cohesive system.
• In case of a site recovery or any other scenario that requires major volumes of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
• The dual-coast datacenters which host ProSight's cloud-based services are Tier 4 facilities with 99.995% up time. They mirror one another, making sure your data can always be backed up and recovered.

• ProSight DPS ECHO data saved in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters offer biometric secured access, 24x7 surveillance, redundant power and failover Internet connections.
• ProSight DPS ECHO uses 256-bit AES encryption with a private encryption key to secure your data. 256-bit AES encryption is used by the U.S. Department of Defense, approved by NSA, and has never been cracked. Encrypted data is transported over 128-bit SSL/TLS, the same protocol used in online banking. Onsite and in-transit encryption complies with industry and regulatory cybersecurity standards.
• Private encryption gives you sole control over who has permission to access your data. Consumer BDR products typically do not include private encryption but depend on a system-generated encryption key. Consequently your BDR provider may be able to access your sensitive data.

• The ProSight Data Protection Services ECHO solution for data backup, encryption, retention, and private encryption key permits small and mid-size organizations to demonstrate compliance with major federal and industry data security standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.

Download ProSight Data Protection Services ECHO Datasheets
To see a datasheet describing the major capabilities of ProSight Data Protection Services ECHO, click:
Progent's ProSight Data Protection Services ECHO Datasheet. (PDF - 89 KB)

To view a datasheet comparing ProSight DPS ECHO with consumer-grade BDR offerings, click:
Progent's ProSight Data Protection Services ECHO Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Solutions Available from Progent
In addition to ProSight Data Protection Services ECHO, Progent's portfolio of managed services includes other cost-effective managed service packages that target key aspects of your IT network such as security, remote network monitoring, and email filtering. By working with the industry's leading technology providers, Progent can deliver small and mid-size businesses the benefits of the same leading edge technology deployed by some of the world's biggest enterprises. Managed services available from Progent include:

• ProSight Managed Service Plans: for Small to Mid-size Businesses
  Progent's ProSight Managed IT Service Plans make it possible for small and mid-size companies to deploy Remote Monitoring and Management (RMM) technology to create leading-edge network resilience. Progent handles the necessary monitoring and management for you, so your system scales easily without holding you back. For a low and predictable monthly price, Progent's full-service IT group can be your dependable technology safety net. Basic plans include remote monitoring and management (RMM), security, automatic monthly patching, and reporting. As your requirements expand, you can add low-cost subscriptions to advanced solutions like as SaaS M365/Google Workspace backup, Multi-Factor Authentication, penetration testing, or WiFi management.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so any potential issues can be addressed before they can disrupt productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Desktops
  ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based platform for managing your network, server, and desktop devices by offering an environment for performing common time-consuming jobs. These can include health monitoring, patch management, automated repairs, endpoint configuration, backup and recovery, A/V protection, remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it sends an alarm to your specified IT personnel and your Progent consultant so that potential problems can be fixed before they impact productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is an expanding suite of real-time reporting utilities designed to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

• ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
  Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this added means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. To find out more about Duo identity validation services, see Cisco Duo MFA two-factor authentication services for access security.

• Outsourced/Co-managed Call Desk: Call Center Managed Services
  Progent's Support Desk services permit your information technology team to offload Call Center services to Progent or split activity for support services seamlessly between your internal network support staff and Progent's nationwide pool of certified IT service technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk offers a seamless extension of your core network support staff. End user access to the Help Desk, delivery of technical assistance, issue escalation, trouble ticket creation and updates, efficiency measurement, and maintenance of the service database are cohesive regardless of whether incidents are taken care of by your internal network support group, by Progent's team, or a mix of the two. Find out more about Progent's outsourced/co-managed Call Desk services.

• Active Protection Against Ransomware: AI-based Ransomware Detection and Cleanup
  Progent's Active Defense Against Ransomware is an endpoint protection (EPP) managed service that utilizes cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV tools. Progent ASM services safeguard local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ransomware protection and cleanup services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

• Progent's Patch Management: Software/Firmware Update Management Services
  Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services allow your IT team to concentrate on line-of-business initiatives and activities that derive the highest business value from your network. Find out more about Progent's patch management support services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend physical and virtual endpoints against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's preparedness either to counter ransomware or recover rapidly following an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Conti or Egregor. Progent will consult with you directly to gather information concerning your current cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient AV and backup/recovery system that minimizes your exposure to ransomware and meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent maintains a roster of over 100 information technology consultants with certified expertise in the key technologies used to deploy and maintain small and mid-size information systems. This enables Progent to configure ProSight Data Protection Services ECHO as a high-performing information technology platform that provides immediate business value. In addition to Hyper-V, VMware, Microsoft 365, and cloud expertise, Progent can provide online and onsite access to certified Cisco CCIE network consultants who can assist you to plan and debug an appropriate architecture for a private datacenter or for a hybrid network that combines on-premises along with public-cloud resources. Progent's disaster restoration and ransomware recovery consultants can help you to create, validate and document a comprehensive disaster recovery/business continuity (DR/BC) plan to help you return to operation rapidly in the event of a catastrophic event.

Progent's GIAC-certified information assurance experts and CISSP-certified cybersecurity and compliance consultants can assist you to design and validate a company-wide security strategy that covers every facet of your network including firewalls, policy definition and enforcement, off-site and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against malware including ransomware, spam and email content filtering, data leakage prevention, and rights management. To help you test and maintain the security of small and mid-size networks, Progent offers affordably priced one-time services such as network vulnerability checks and penetration testing plus subscription-based managed services like Email Guard spam filtering.

Contact Progent About ProSight Data Protection Services ECHO
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services ECHO, call 1-800-993-9400 or visit Contact Progent.

High Availability Solutions Supported by Progent's Consultants
Progent's certified support professionals can assist your business to design an efficient, zero-downtime environment that resolves critical issues covering a wide range of networking solutions and processes such as:

Disaster Recovery Planning
Progent's business continuity engineers can show you how to design a business continuity strategy so you can resume IT operations in the event of an information network catastrophe. Progent can help you to develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, zero-downtime system architecture that takes into account reliability issues involving a wide range of infrastructure technologies and procedures. To find out more, go to Disaster Recovery Consulting and Support Services.

CRISC-Certified IT Risk Management
The CRISC program was established by ISACA to validate an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. To find out more, visit CRISC-Certified IT risk management experts.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced significant improvements in capacity, performance, manageability, security and compliance, app compatibility, Linux support, Kubernetes networking, and hybrid integration of local and cloud assets. Top new features of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud resources, System Insights for taking advantage of advance predictive intelligence to manage local environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets technology for deploying and managing large non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated versions of Windows Server. For details, visit Microsoft Server 2019 High Availability Failover Clustering Help.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness. For more information, see Windows Server 2016 Disaster Recovery and Business Continuity Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to prove adherence with industry standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as Cisco Content Engine. Fault tolerant load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP. To learn more, visit Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center engineers can help you select high availability data centers that meet the specific requirements of your business. High availability off-site data centers are especially appealing to small and mid-size organizations because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to build an on-site data center that offers even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to reap all the benefits of 24x7 colocation centers by offering a full array of engineering and support services. To learn more, see Fault Tolerant Data Centers Expertise.

Non-stop Inter-office Networking
Progent's interoffice connectivity professionals can help companies achieve fault tolerant inter-site connectivity via redundant system architectures with transparent failover. Progent's Cisco-premier CCIE network engineers can plan and implement fault-tolerant Inter-office networks based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity. To learn more, see Non-stop Interoffice Networking.

24x7 Internet Access
Progent's Cisco-certified IT engineers can help you create an affordable, high availability Internet configuration solution that can deliver 24x7 Internet connectivity via a broad array of high availability Internet access solutions including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to apply the most up-to-date technology for fault tolerant Internet connectivity to implement an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access. To find out more, visit High Availability Internet Connectivity Architecture.

Backup and Recovery Technology Consulting Services
Progent offers affordable online support from engineers with expertise in a broad range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers expertise for leading data protection products including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist your company to implement, enhance, or troubleshoot backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud, or hybrid. To read more, see Backup and Restore Solutions Expertise.

System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's certified Microsoft System Center Data Protection Manager consultants can assist you to create an effective workplace recovery plan, design a cost-effective high-availability IT architecture, install a SCDPM-powered recovery solution, thoroughly validate your system, train your administrative staff or regular service providers how to maintain SCDPM, or provide extensive IT outsourcing including remote hosting of Microsoft SCDPM servers in Progent's world-class data center. To find out more, go to Microsoft SCDPM Consulting and Support Services.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to plan, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup includes advanced capabilities such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is an Altaro partner and offers a wide array of remote or onsite consulting services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology. For more information, go to Altaro VM Backup consulting.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers simple archiving but does not include native support for vital data protection services like Exchange backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for programmable backup and quick recovery of all your organization's M365 mail, Teams Chats, SharePoint documents, OneDrive files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service solution that protects M365 apps against data loss or corruption resulting from user or system error, malicious sabotage, and malware attacks such as ransomware. To read more, see ProSight DPS 365 Total Backup services for Microsoft 365.

ProSight MSP360 Backup Solutions
Progent can help you to create, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical machines, works with all popular public clouds, and permits businesses to create a backup ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight MSP360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss caused by user miscues, computer glitches, malicious users, and external assaults such as ransomware. To find out more, go to ProSight MSP360 Backup solutions.

Consulting for Double-Take Solutions for Backup
Double-Take offers a selection of products designed to deliver small and midsize companies a variety of affordable alternatives for replicating and recovering business-critical applications such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth experience incorporating Double-Take technology into small company IT networks to create an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly price. To find out more, see Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft AI Cloud Partner and provides specialized application support for a broad range of business applications, Progent is able to help customers to find comprehensive information technology solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the services of premier engineers and specialists with experience in designing, installing and maintaining networking solutions based on Cisco products. The depth of Progent's IT know-how and Progent's familiarity with the requirements of small and midsize businesses make Progent a great resource for building and running an affordable, dependable network.

How to Get Help from Progent's Engineers for Help with Non-stop Computing
In order to ask Progent about consulting help for fault tolerant infrastructure, phone 1-800-993-9400 or refer to Contact Progent.