IT Network Support for Midsize Businesses

ProSight Data Protection Services: Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 comes with basic archiving but fails to include native capability for crucial data protection services such as Exchange Online backups or long-term point-in-time data recovery for Teams, OneDrive, or SharePoint. Hornetsecurity's 365 Total Backup services provide a feature-rich platform for automatic backup and rapid restoration of all your company's Exchange 365 mailboxes, Microsoft Teams Chats and attachments, SharePoint sites, OneDrive files, and content on Windows laptops and desktops.

Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide comprehensive deployment and management expertise for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup represents an affordable backup-as-a-service (BaaS) solution that guards Microsoft 365 environments against data loss resulting from user or software error, malicious insiders, and cyber attacks like ransomware.

Key capabilities of 365 Total Backup include:

• Microsoft 365 mailbox protection: Back up Microsoft 365 individual and group mailboxes. You can choose to back up emails, file attachments, calendars and contacts from any user's mailbox. You can recover complete individual and group mailboxes or perform item-level restores. You also have the option to send recovered objects to a different mailbox, so you do not lose data that comes from a mailbox that has been deactivated. In addition, you can send saved mailboxes or individual items to a personal storage table (PST) file.
• SharePoint protection: Transparently back up files stored on SharePoint sites and recover files to a ZIP archive or to a SharePoint document library.
• Microsoft Teams backup: Back up Teams user and group chats as well as any attachments shared during Teams Chats, meetings, and channel conversations. You can also back up recordings of meetings and code snippets. You can restore entire Teams Chats for individuals and groups to an HTML file or to a new Team. You can pick specified individual or group Team Chat threads for selective restoration.
• OneDrive storage backup: Back up files saved on a user's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can recover to a variety of file-type options including PST, HTML, and ZIP
• Windows endpoint backup and policies: Policy-based, file-level backup for Windows endpoints. Define rules for whole groups of Windows laptops and desktops by creating policies for backup folders, cloud storage, frequency, and retention duration.
• Low recovery point objective (RPO): You can automate copies of Microsoft 365 data to occur as frequently as four times per day, enabling a short recovery point objective interval to minimize potential data loss.
• Searchable and browsable backups: Backups are searchable and browsable using a library of filters, enabling you to find backed-up data rapidly and restore it accurately.
• Comprehensive auditing: Review a selection of events like individuals activating and turning off protection for mailboxes, Teams, OneDrive, and SharePoint; their browsing history; and their requests for restoration. Audit records can be exported as needed.
• Advanced security: All copied information can be protected via the military-grade AES-256 Advanced Encryption Standard. 365 Total Backup also allows two-factor authentication and permits granular access rights for invidual users.
• Expandable storage and point-in-time restore: Microsoft 365 does not provide full-featured backup/restore for Exchange Online customers. This can seriously impede restoration from ransomware or other calamitous events. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in various industries or with your company's standards. The 365 Total Backup license includes indefinite storage of point-in-time Microsoft 365 backups.

How Progent Can Help Your Business to Get the Most from Hornetsecurity/Altaro 365 Total Backup
Progent is a Microsoft AI Cloud Partner and can provide a range of expert services to help your business to design, implement, optimize and debug an M365 backup/restore solution based on Hornetsecurity/Altaro 365 Total Backup. Progent's Microsoft 365 consultants can assist your organization to install and manage all the apps and services available with M365 by providing support such as M365 Exchange expertise, SharePoint Online programming expertise, and Teams planning and migration consultants.

Progent also can provide business continuity/disaster recovery planning consulting to assist help you to utilize 365 Total Backup to safeguard your critical data and allow you to restart your vital services quickly in the event of a catastrophe. Progent's GIAC-certified information assurance consultants can assess the cybersecurity profile of your data protection solution and can assist you to deploy advanced technology and adhere to industry leading practices for working securely in the modern threat landscape.

High Availability Technologies Supported by Progent
Progent's Microsoft and Cisco support professionals can assist your business to design a sensible, non-stop information network that addresses critical challenges encompassing a wide array of networking technologies and operations including:

Disaster Recovery Planning
Progent's business continuity planning engineers can show you how to create a business continuity strategy in order to resume network operations in the event of an information network catastrophe. Progent can help you to develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime system solution that takes into account availability issues covering a wide array of network technologies and procedures. To read more, go to Disaster Recovery Consulting Services.

CRISC-Premier Network Risk Mitigation
The CRISC certification program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to develop and execute a business continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget. To read more, see CRISC-Premier IT risk mitigation experts.

Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced important enhancements in scale, performance, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of local and cloud assets. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud resources, System Insights for utilizing modern predictive intelligence to manage on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and managing massive non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated versions of Windows Server. To learn more, see Microsoft Server 2019 High Availability Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point. For more information, see Microsoft Windows Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent process for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and administer a disaster recovery solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery between datacenters located up to 185 miles away from one another. Progent offers online or on-premises access to a NetApp MetroCluster expert who can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery technology including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. For more information, see Fault Tolerant Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center engineers can help you find fault-tolerant data centers that match the specific needs of your business. High availability Internet Data Centers are particularly attractive to small and mid-size organizations due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to reap all the benefits of high-availability Internet data centers by offering a complete array of consulting and support services. To learn more, go to High-Availability Data Centers Solutions.

High-Availability Inter-office Connectivity
Progent's inter-site network infrastructure professionals can help companies create non-stop multi-site connectivity solutions through fully redundant networks with automatic failover. Progent's Cisco-certified CCIE network engineers can design and deploy high-availability Inter-office networks supported by fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical 24x7 interoffice connectivity. For more information, see Non-stop Interoffice Networking.

Non-stop Internet Access
Progent's Cisco-authorized network professionals can show you how to build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet access solutions including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you utilize the latest technology for 24x7 Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access. For details, visit High Availability Internet Connectivity Solutions.

Backup and Recovery Solutions Consulting Experts
Progent can provide affordable remote access to engineers with expertise in a wide range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide consulting support for leading data protection platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to deploy, upgrade, or troubleshoot data backup solutions for a variety of topologies including local, edge to datacenter, cloud, or a mix. For more information, see Backup and Recovery Solutions Consulting.

System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Experts
Progent's certified System Center Data Protection Manager consultants can assist your company to create an effective workplace recovery strategy, implement an affordable fault-tolerante network infrastructure, deploy a System Center Data Protection Manager-powered recovery system, comprehensively validate your system, educate your IT personnel or local consultants how to maintain Microsoft SCDPM, or provide extensive IT outsourcing such as off-site hosting of virtual or physical SCDPM machines in Progent's data center. For details, see System Center Data Protection Manager Expertise.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to plan, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup includes high-end features like Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is a certified Altaro partner and offers a broad array of online or on-premises consulting services to help you to design, deploy, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software. To read more, go to Altaro VM Backup consulting.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services ECHO automates your backup activities and enable fast restoration of vital files, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-premises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight DPS ECHO to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Read more about ProSight Data Protection Services ECHO managed cloud backup and recovery.

ProSight MSP360 Backup Solutions
Progent's data protection experts can assist your company to create, implement and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits you to create a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by human mistakes, system glitches, malicious users, and external attacks such as ransomware. For more information, go to ProSight MSP360 Backup services.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take offers a selection of products designed to deliver small and midsize businesses a range of affordable solutions for replicating and recovering vital applications such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating Double-Take Software technology into small business information systems to achieve a high level of availability and business continuity readiness at an affordable cost. For more information, go to Consulting Services Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft AI Cloud Partner and offers specialized application consulting for a wide variety of small business software programs, Progent is able to assist clients to arrive at efficient information technology solutions that maximize the productivity of your network. As a Registered Partner with Cisco, Progent offers the support of certified engineers and specialists with expertise in architecting, installing and supporting networking environments built on Cisco technology. The depth and breadth of Progent's IT experience and Progent's sensitivity to the needs of small and midsize companies make Progent the ideal resource for building and running an affordable, high-availability network.

How to Contact Progent's Experts for Disaster Recovery Planning Help
If you wish to ask Progent about engineering help for disaster recovery solutions, phone 1-800-993-9400 or visit Contact Progent.