Online Computer Support for Local Governments and School Districts

Progent's Ransomware Defense and Restoration Services
Ransomware can seriously harm or even wipe out a business. Progent has developed services that marshal advanced machine leaning techniques and the knowledge of seasoned cybersecurity consultants to assist businesses of any size to defend against or recover from a crypto-ransomware assault. Progent's services include enterprise-wide vulnerability assessments, continuous monitoring, ransomware protection using advanced heuristics, and fast restoration of operations led by Progent's experienced group of ransomware cleanup consultants.

Progent's crypto-ransomware defense services are designed to stop ransomware attacks before they damage your business, and to restore compromised IT systems to ongoing operation without delay. Progent's crypto-ransomware defense services can be provided on-site or online to save time and control expenses. Progent has experience working with top cyber insurance providers including Chubb to deliver preparedness audits, non-stop monitoring, fast recovery, ransom settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to guide organizations to take the time-critical first steps in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can assist businesses to identify and quarantine breached servers and endpoints and protect clean assets from being compromised. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Audit: Remote Assessment Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's preparedness to defend against ransomware or recover quickly following an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Conti or Egregor. Progent will consult with you personally to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective AV and backup/recovery system that reduces your exposure to a ransomware attack and meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based threat analysis tools to guard physical and virtual endpoint devices against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the complete threat lifecycle including filtering, identification, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

Ransomware Cleanup Services: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can assist you to rebuild a network breached by a ransomware attack such as Avaddon, Maze, Dharma, DopplePaymer, Snatch or Nephilim. To learn more, see Progent's ransomware removal and operational restoration services.

Ransomware Negotiation Consulting: Negotiation with Ransomware Attackers
Progent's experienced ransomware negotiation consultants can help your business to reach a settlement agreement with threat actors after an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. For details, see Progent's ransomware settlement experts.

Ransomware Forensics: Post-attack Ransomware Forensics Investigation and Reporting
Progent's ransomware forensics consultants can capture the system state after a ransomware attack and perform a comprehensive forensics study including root-cause analysis without slowing down activity related to operational resumption and data restoration. For details, visit Progent's ransomware forensics investigation and reporting services.

A Proven Service Model
Progent's engagement model is simple and efficient. Whether you need help with a long-term project or require emergency troubleshooting, it's easy to initiate and terminate services with Progent. For support services provided during regular business hours, there's no start-up fee, minimum hours requirement, retainer, or other hidden costs. Progent bills by the minute at highly competitive rates and provides thorough documentation of all services delivered.

Here's how a Progent customer described the benefits of using Progent's remote consulting expertise:

I just want to say thank you to Progent and Chris for the level of support and services your company provided me... As of this year I had plans to upgrade an existing barebones server and migrate my Exchange 2003 server to Exchange 2010 on a virtual environment. I originally didn't have much experience with Exchange 2010 or virtual machines in a production environment and I was unsure how smooth the migration process would go. However, the money that I will eventually save from switching from a bare metal to virtual server installs will basically pay for the IT consulting provided by Progent. This was a win-win situation for me. I saved money from switching from bare metal installs to virtual and basically increased my level of comfort because I knew I would have an expert overlooking the migration process.

I also wanted to note that I have talked to three other IT consultants within my area, but none of them where able to provide the level of support that I was looking for. Out of the three companies, the first one didn't have a lot of experience with Exchange 2010, the second company didn't have a whole lot of experience with Hyper-V and recommended a VMware solution that would cost me a significant amount more, and my third company wanted me to pay a high consulting fee, or pay a lower fee (which was still higher then Progent's fee) if I signed a contract for 100 service hours. The second company that suggested to go with a VMware solution wasn't bad. However, the state board of education allows me to buy into a state license agreement with Microsoft. I was able to buy Microsoft products at a 90% discount. VMware's education discounts couldn't even compare to this, and I would still have to buy more software licenses if I went with VMware. This was basically a no brainer for me. I would definitely recommend Progent to other schools and IT personnel looking for some additional help.

Contact Progent for IT Support Services for Local Governments
To contact Progent about IT outsourcing solutions for local governments and school districts, call 1-800-993-9400 or visit Contact Progent.