ProSight BDR ServicesProSight Data Protection Services ECHO offers small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS ECHO automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS ECHO is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS ECHO includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Service ECHO incorporates tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services ECHO
ProSight DPS ECHO offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS ECHO gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services ECHO include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS ECHO scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS ECHO tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS ECHO data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS ECHO uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS ECHO solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services ECHO Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services ECHO, click:
Progent's ProSight Data Protection Services ECHO Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services ECHO with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services ECHO Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services ECHO, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Managed Service Plans: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Packages make it possible for small and mid-size companies to deploy Remote Monitoring and Management (RMM) technology to achieve leading-edge IT resilience. Progent handles the daily monitoring and maintenance for you, so your system expands smoothly without becoming an obstacle. For an affordable and predictable monthly subscription, Progent's experienced IT group can be your dependable technology safety net. Basic packages include RMM, security, automatic monthly patching, and reporting. As your requirements grow, you can add low-cost subscriptions to best-of-breed options such as SaaS M365/Google Workspace backup, Multi-Factor Authentication (MFA), penetration testing, or WiFi management.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt your network. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight LAN Watch with NinjaOne RMM: Unified RMM for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for managing your network, server, and desktop devices by providing an environment for streamlining common tedious jobs. These include health checking, update management, automated remediation, endpoint configuration, backup and recovery, A/V protection, remote access, standard and custom scripts, resource inventory, endpoint profile reports, and debugging help. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it sends an alarm to your designated IT personnel and your Progent technical consultant so that potential problems can be taken care of before they interfere with your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of in-depth reporting plug-ins created to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or machines with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm your identity via a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used for this second form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. To find out more about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services.

  • Outsourced/Co-managed Call Center: Help Desk Managed Services
    Progent's Support Desk managed services allow your IT staff to outsource Call Center services to Progent or divide activity for Service Desk support transparently between your internal network support staff and Progent's nationwide pool of certified IT service engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk offers a seamless extension of your in-house network support group. Client access to the Help Desk, delivery of support services, issue escalation, trouble ticket generation and updates, performance measurement, and maintenance of the support database are consistent whether issues are taken care of by your corporate support organization, by Progent, or both. Read more about Progent's outsourced/co-managed Help Desk services.

  • Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
    Progent's Active Protection Against Ransomware is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. Progent Active Security Monitoring services protect local and cloud resources and offers a single platform to automate the complete malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ransomware defense and cleanup services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services allow your in-house IT team to focus on more strategic projects and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend physical and virtual endpoints against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly takingthe place of the old break/fix model of IT support outsourcing for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's preparedness either to counter ransomware or recover quickly after an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, LockBit or Egregor. Progent will work with you personally to gather information about your existing cybersecurity posture and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services ECHO into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services ECHO
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services ECHO, call 1-800-993-9400 or visit Contact Progent.

High Availability Technologies Provided by Progent's Consultants
Progent's certified consulting experts can assist you to design an affordable, fault-tolerant network that addresses critical issues encompassing a broad array of infrastructure technologies and operations including:

Business Continuity Planning
Progent's business continuity planning professionals can help you design a disaster recovery strategy in order to restore network operations in the event of an information system disaster. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime system architecture that addresses availability issues covering a broad range of infrastructure technologies and processes. To learn more, visit Disaster Recovery Expertise.

CRISC-Certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's ability to plan, implement, and maintain information system controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist you to create and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. To learn more, go to CRISC-Certified IT risk mitigation specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated important enhancements in capacity, throughput, management, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of on-premises and cloud-hosted assets. Headline new features of Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud deployments, System Insights for utilizing advance predictive intelligence to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for building and managing massive non-stop scale-out clusters, and Storage Migration Service for streamlining the migration from legacy releases of Windows Server. For details, visit Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness. For more information, see Microsoft Windows Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for recovering applications and services quickly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km apart. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can assist you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to verify adherence with information assurance standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. High availability load balancing solutions for which Progent can provide consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. For details, see Non-stop Load Balancing.

Fault Tolerant Colocation
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the particular requirements of your business. High availability co-location sites are particularly appealing to small and mid-size companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a basic level of fault tolerance is too costly for typical small companies. Progent can show you how to get all the benefits of high-availability colo sites by offering a complete range of engineering and maintenance services. To read more, visit Fault Tolerant Internet Data Centers Solutions.

High-Availability Interoffice Networking
Progent's interoffice connectivity engineers can help businesses create zero-downtime inter-site connections via fully redundant networks with transparent failover. Progent's Cisco-certified CCIE engineers can plan and deploy fault-tolerant Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical non-stop interoffice networking. For details, go to Failsafe Interoffice Connectivity.

Fault Tolerant Internet Access
Progent's Cisco-certified IT consultants can help you design an affordable, high availability Internet configuration solution that can deliver 24x7 Internet connectivity via a broad range of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to apply the most advanced technology for 24x7 Internet connectivity to implement an economical, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability. To read more, visit High Availability Internet Connectivity Architecture.

Backup and Recovery Technology Consulting Experts
Progent can provide affordable online access to IT engineers with expertise in a broad array of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent can provide help for all major backup products such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to design, upgrade, or troubleshoot backup systems for a range of architectures including on-premises, edge to datacenter, cloud, or a mix. For more information, see Backup and Recovery Technology Expertise.

System Center Data Protection Manager Data Recovery Consultants
Progent's certified System Center Data Protection Manager (SCDPM) engineers can help your company to create an effective workplace recovery strategy, implement an affordable fault-tolerante IT architecture, deploy a Microsoft SCDPM-powered backup and recovery solution, comprehensively validate your system, train your administrative personnel or local consultants how to manage Microsoft SCDPM, or provide extensive IT support outsourcing such as off-site housing of SCDPM servers in Progent's data center facility. To find out more, go to Microsoft System Center Data Protection Manager Consulting.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to design, configure, operate and debug a backup and disaster recovery solution based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is an Altaro partner and offers a wide array of online or onsite services to help you to design, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software. For more information, see Altaro VM Backup consulting services.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include integrated support for crucial data protection services like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich platform for programmable backup and quick recovery of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive data, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service alternative that defends M365 apps against data loss caused by user or software error, malevolent corruption, and cyber attacks like ransomware. To learn more, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.

ProSight MSP360 Backup Services
Progent's data protection experts can assist you to design, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows you to build a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight MSP360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and external attacks such as ransomware. To find out more, see ProSight MSP360 Backup services.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take publishes a selection of tools intended to provide small and midsize businesses a range of affordable alternatives for replicating and restoring business-critical applications such as Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth experience incorporating Double-Take Software technology into small company information systems to create an advanced level of availability and business continuity capability at an affordable price. To find out more, see Consulting Services Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft AI Cloud Partner and provides specialized application support for a wide range of small business applications, Progent can help clients to find comprehensive information technology solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of certified engineers and specialists with expertise in architecting, deploying and managing infrastructure solutions based on Cisco technology. The breadth of Progent's technical experience and Progent's sensitivity to the requirements of small businesses make Progent the ideal resource for creating and running a cost-effective, high-availability information system.

How You Can Get Help from Progent's Consultants for Support for High Availability Computing
If you wish to get in touch with Progent about engineering assistance for high availability architecture, call 1-800-993-9400 or go to Contact Progent.



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  • Progent's Microsoft-certified engineers can provide in-depth support in deploying, using and troubleshooting any edition of Microsoft Project Server and can deliver a broad range of cost-effective online consulting services following proven best practices to help businesses of all sizes to get all the benefits of this powerful platform. Consulting support available from Progent include system design, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized webinar training.








  • Progent is among the most experienced network consulting firms for designing email systems powered by Exchange 2000. Progent specializes in helping small businesses receive all the advantages of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.



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