Business Continuity Support for

Connectivity to the Internet has emerged as a mission-critical capability for many small businesses. The use of the Internet to distribute information has mushroomed to the point that many organizations are unable to perform day-to-day functions without Internet connectivity.

Traditional applications such as internal email clearly lose much of their value when they can't be used to communicate with customers or vendors, but as organizations increasingly adopt Internet-based information delivery for line-of-business applications, even core functions can grind to a halt when Internet access becomes unavailable.

Until recently, only large organizations could afford to build fully redundant and transparent Internet connections that could survive a failed Internet link or router. Such seamless fault tolerance requires T1-class Internet lines, an option that in the past overstretched the budgets of most small businesses. As T1 prices have dropped to as low as a few $100 per month, and as alternative connections have become available, the opportunity for small businesses to achieve enterprise-class fault tolerance has become economically feasible. But even though the cost for lines has become affordable, the complexity of implementing these solutions has not.

Few small businesses have the in-house expertise required to work effectively with multiple ISPs, coordinate the necessary configuration steps with Internet numbering authority organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent offers Cisco Certified Internetwork Expert (CCIE) consulting to help you apply the latest connectivity technology to implement a cost-effective fault-tolerant solution.

Today multiple options exist for building automatic and semi-automatic failover solutions. These can involve a mix of T1, DSL and wireless Internet connections. The viability of high-speed fixed-wireless links has recently opened up new alternatives for achieving transparent fault tolerance. By establishing diverse physical paths to the Internet, small businesses gain insurance against costly outages caused by events out of their control, such as a construction crew accidentally digging up phone lines.

As companies rush to deploy VoIP solutions, the potential productivity loss that could result from an interruption in Internet access increases dramatically. This creates another strong incentive to configure a fault-tolerant architecture. Current technologies from Cisco and other networking companies make it possible to build high-availability voice and data solution that have even better uptime potential than conventional voice and data services.

For small business with extremely limited budgets, fault-tolerant failover solutions are possible by utilizing redundant, low-cost DSL services. While not providing all the transparency of more complex and expensive solutions, this alternative can provide significant functionality and avoid costly productivity loss in the event of line failure.

As companies have shifted away from dedicated leased T1 and frame relay lines to Internet-based VPN connections, the demand for fault-tolerant Internet connectivity has accelerated. Businesses can apply the cost savings from retiring legacy leased circuits to upgrading their Internet infrastructure so that they will not only protect their connectivity to remote offices but also the Internet connectivity of office users. Absent those cost savings, many small companies are reluctant to invest in fault-tolerant Internet configurations.

High Availability Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can assist your business to create an affordable, non-stop network that addresses critical problems encompassing a wide range of networking solutions and processes including:

Disaster Recovery Planning
Progent's disaster recovery planning engineers can help you design a business continuity plan so you can resume IT functionality in case of an information system disaster. Progent can assist you to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system solution that takes into account availability issues covering a wide array of infrastructure technologies and processes. To find out more, visit Business Continuity Consulting Services.

CRISC-Certified IT Risk Control
The CRISC certification program was initiated by ISACA to verify an IT professional's skills to design, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and execute a business continuity strategy that follows leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. For more information, see CRISC-Premier network risk control specialists.

Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in capacity, throughput, management, security and compliance, application compatibility, Linux co-existence, container networking, and hybrid combinations of local and cloud-hosted assets. Headline enhancements of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid on-premises/cloud-hosted deployments, System Insights for taking advantage of advance predictive intelligence to manage on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets for creating and managing massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from legacy versions of Windows Server. For more information, go to Microsoft Server 2019 High Availability Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness. To read more, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent offers access to a NetApp MetroCluster expert who can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify compliance with information assurance standards and government mandates.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing solutions for which Progent can provide consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS. To find out more, see Non-stop Load Balancing.

Fault Tolerant Data Centers
Progent's Data Center consultants can show you how to identify zero-downtime data centers that match the specific needs of your business. Fault tolerant Internet Data Centers are especially appealing to small and mid-size organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic level of fault tolerance is too costly for the majority of small businesses. Progent can help you reap all the advantages of non-stop colocation centers by providing a full array of engineering and support services. To find out more, visit Non-stop Internet Data Centers Expertise.

Failsafe Interoffice Connectivity
Progent's inter-site connectivity consultants can help organizations create non-stop interoffice connectivity solutions through redundant networks featuring automatic failover. Progent's Cisco-premier CCIE engineers can plan and deploy fault-tolerant Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable 24x7 interoffice networking. For more information, see High-Availability Inter-office Networking.

Backup and Restore Technology Consulting Experts
Progent offers affordable remote support from engineers with expertise in a wide range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain data backup solutions for a variety of topologies including local, edge to datacenter, cloud-based, or hybrid. To learn more, visit Backup and Recovery Solutions Expertise.

System Center Data Protection Manager (SCDPM) Data Recovery Consulting Services
Progent's certified System Center Data Protection Manager support professionals can help you to develop an effective disaster recovery plan, implement a cost-effective fault-tolerante IT infrastructure, configure a Microsoft SCDPM-based recovery system, thoroughly validate your DPM system, train your administrative staff or regular consultants how to manage SCDPM, or provide complete information technology outsourcing services including remote housing of Microsoft System Center Data Protection Manager machines in Progent's data center. To learn more, go to System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to design, integrate, manage and repair a BDR solution based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup supports high-end features like Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a broad range of remote or onsite services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology. For details, visit Altaro VM Backup consulting.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have native support for key data protection capabilities such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for programmable backup and quick recovery of all your company's M365 mail, Teams Chats, SharePoint documents, OneDrive data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) alternative that guards M365 apps against data loss caused by user or software mistakes, malevolent sabotage, and malware attacks like ransomware. To read more, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services ECHO automates your backup processes and enable fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight DPS ECHO to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services ECHO managed backup and recovery.

ProSight MSP360 Backup Solutions
Progent can assist you to design, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits you to create a backup solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from user miscues, system glitches, ill-intentioned insiders, and malware attacks like ransomware. For more information, visit ProSight MSP360 Backup services.

Consulting for Double-Take Software for Backup/Restore
Double-Take offers a family of products intended to deliver small businesses a range of cost-effective solutions for backing up and recovering business-critical applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating Double-Take Software technology into small business IT systems to create a high level of availability and business continuity readiness at a budget-friendly price. To learn more, go to Consulting Services Double-Take Solutions for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified AI Cloud Partner and provides specialized application expertise for a broad variety of small business applications, Progent can assist clients to arrive at complete information technology solutions that substantially enhance the business value of your network. As a Registered Partner for Cisco, Progent offers the services of certified consultants and specialists with experience in architecting, implementing and managing networking environments based on Cisco technology. The breadth of Progent's technical know-how and Progent's familiarity with the needs of small businesses make Progent a great resource for building and running an affordable, high-availability network.

How You Can Get in Touch with Progent's Engineers for Support for Fault Tolerant Networks
To ask Progent about professional support for fault tolerant infrastructure, phone 1-800-993-9400 or visit Contact Progent.