Business Continuity Support

ProSight MSP360 Managed Backup for Microsoft 365
ProSight DPS MSP360 Managed Backup for Microsoft 365 is a suite of affordable backup-as-a-service (BaaS) offerings based on technology developed by MSP360 to handle all aspects of backup and recovery operations for small and midsize businesses. MSP360 (formerly CloudBerry Lab) Managed Backup supports advanced options for encryption, compression, retention policy, and scheduling. A top feature is the ability to store your backups on any major public cloud, locally, or both. Remote Monitoring and Management (RMM) tools provide time-saving features like backup process automation; bulk deployment, configuration, and updates; custom scripting; recovery status alerts; plus storage and capacity reporting. MSP360 offers file, folder or image-based backup/recovery for virtual and physical machines and allows you to create a data protection solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO).

With ProSight MSP360 Backup, Progent's MSP360-certified experts help you design and implement a backup plan based on MSP360 technology. Progent will then provide end-to-end monitoring and management to protect against data loss caused by human or system error, malicious insiders, and external attacks like ransomware. Your IT staff does not have to climb the challenging learning curve required for effective management of a modern backup/restore platform and you have immediate access to Progent's veteran BDR professionals in case you need to recover quickly from a data-loss crisis.

Bring-Your-Own-Storage
MSP360 managed backup is storage agnostic. You can store backup data on any major public cloud storage service, on local hardware, or both. This can represent a significant savings compared to solutions that require the use of proprietary clouds. The use of public clouds also offers advantages like multi-region distribution of storage, the ability to migrate to lower-cost storage tiers as data ages, virtually unlimited on-demand scale, plus massive redundancy for world-class resilience. Public clouds supported by MSP360 Backup include Amazon S3, Amazon S3 Glacier, Microsoft Azure, Wasabi Hot Storage, Backblaze B2, and Google Cloud Storage.

Products Available with ProSight Data Protection Services 360
ProSight Data Protection Services 360 are licensed on a subscription basis. Several types of backups are available in addition to value-priced cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Support for all popular cloud storage providers and classes
• Long-term VM backup (Grandfather-Father-Son retention policy support)
• Local backups to standard drives and NAS-type storage
• Microsoft SQL Server and Exchange backups
• Synthetic Backup (change only) for files, images, and VMware
• Data compression with gzip
• Create bootable USB drive or ISO image file for bare metal recovery
• Cloud-to-cloud and cloud-to-local backups
• Image-based backups of physical or virtual machine images
• Fast and efficient change-only block-level backup for most cloud storage providers
• Support for multiple VM formats including Hyper-V, VMware, VirtualBox, and RAW
• Restore image-based backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Fast client-side deduplication using local resources to save time, bandwidth and storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Support for backup/restore chains for sequential plans
• Custom pre-plan and post-plan scripting
• Military-grade encryption options including AES 256
• Data immutability for enhanced ransomware protection, data integrity, and regulatory compliance

How Progent Can Help You Benefit from ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a variety of services to help you design, implement, tune and debug a data protection services backup/restore solution for Microsoft 365 powered by MSP360 Managed Backup. Progent's experts can help you deploy and manage all the applications and services supported by MSP360 Backup by providing support that includes Microsoft 365 Exchange consulting, SQL Server expertise, Hyper-V consulting, and VMware integration.

Progent also offers disaster recovery/business continuity (DR/BC) expertise to help businesses prepare for downtime or data loss caused by catastrophic events like ransomware attacks, human error, hardware failure, application bugs, and natural disasters. Progent's CRISC-certified risk management consultants can evaluate the cybersecurity vulnerability of your backup system and can assist you to implement modern DR/BC technology and adhere to leading practices for navigating today's threat environment.

Fault Tolerant Solutions Offered by Progent's Consultants
Progent's Microsoft and Cisco engineers can help you to create a sensible, zero-downtime environment that addresses key challenges covering a broad array of infrastructure technologies and operations including:

Business Continuity Planning
Progent's disaster recovery planning professionals can show you how to create a disaster recovery strategy in order to restore IT operations in case of an information system disaster. Progent can assist you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime network architecture that addresses availability issues involving a wide range of network technologies and processes. To read more, see Business Continuity Consulting Services.

CRISC-Certified Network Risk Control
The CRISC certification program was established by ISACA in 2010 to validate a consultant's skills to design, implement, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity plan that follows industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget. For details, go to CRISC-Premier IT risk control specialists.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated important enhancements in capacity, throughput, management, cybersecurity, application compatibility, Linux support, container technology, and hybrid combinations of on-premises and cloud-hosted resources. Top new features of Windows Server 2019 are Windows Admin Center for unifying the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of advance predictive intelligence to control on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and administering massive high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from outdated releases of Windows Server. For details, see Microsoft Server 2019 Fault-tolerant Failover Clustering Support.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery system based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness. To read more, visit Windows Server 2016 Disaster Recovery and Business Continuity Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters located as far as 185 miles apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR system to show compliance with industry standards and government requirements.

High Availability Load Balancing
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery technology including Cisco Content Engine. Non-stop load balancing solutions for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. To learn more, go to High Availability Load Balancing.

Fault Tolerant Data Centers
Progent's Data Center professionals can help you select high availability data centers that match the specific requirements of your company. Fault tolerant colocation sites are particularly appealing to small and mid-size companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent can help you get all the advantages of 24x7 colocation facilities by providing a complete array of consulting and maintenance services. To read more, go to Non-stop Data Centers Expertise.

Failsafe Interoffice Connectivity
Progent's interoffice network infrastructure consultants can help organizations create fault tolerant interoffice connectivity by means of redundant networks with transparent failover. Progent's Cisco-certified CCIE network engineers can plan and implement high-availability Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice connectivity. For details, go to Failsafe Interoffice Connectivity.

Non-stop Internet Connections
Progent's Cisco-authorized network professionals can show you how to build an economical, high availability Internet configuration architecture that can deliver non-stop Internet connectivity via a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most advanced techniques for 24x7 Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections. For details, see Non-stop Internet Connectivity Architecture.

Backup and Restore Technology Consulting Experts
Progent offers economical remote access to engineers with expertise in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide help for leading backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup solutions for a range of topologies including on-premises, edge to datacenter, cloud, or a mix. To read more, go to Backup and Restore Technology Consulting.

Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's certified System Center Data Protection Manager (SCDPM) engineers can assist you to create a practical disaster recovery strategy, design a cost-effective high-availability network infrastructure, install a SCDPM-based backup and recovery system, comprehensively test your DPM system, educate your administrative personnel or regular service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology support outsourcing including off-site hosting of Microsoft SCDPM machines in Progent's world-class data center facility. For more information, see Microsoft System Center Data Protection Manager Consulting.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup supports advanced features like Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide array of online or onsite services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology. For more information, visit Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not have integrated support for key data protection capabilities like Exchange Online backups or long-term point-in-time recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup provides a full-featured platform for programmable backup and rapid recovery of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service solution that protects M365 apps against data loss caused by user or system mistakes, malevolent sabotage, and malware attacks such as ransomware. To read more, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS ECHO automates and monitors your backup processes and allow rapid recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS ECHO to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services ECHO managed cloud backup and recovery.

Consulting Services Double-Take Solutions for Data Backup and Recovery
Double-Take Software offers a family of tools designed to deliver small and midsize businesses a variety of cost-effective solutions for backing up and restoring business-critical applications such as Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds integrating Double-Take products into small business IT systems to achieve a high state of availability and disaster recovery readiness at a budget-friendly price. To learn more, see Consulting for Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft AI Cloud Partner and offers specialized application support for a wide variety of small business applications, Progent is able to help customers to find comprehensive information technology solutions that maximize the productivity of your information system. As a Registered Partner with Cisco, Progent offers the expertise of certified consultants and specialists with expertise in architecting, deploying and managing networking solutions built on Cisco technology. The extent of Progent's IT know-how and Progent's appreciation for the needs of small and midsize companies make Progent the perfect partner for creating and maintaining an affordable, dependable network.

How to Contact Progent's Experts for Business Continuity Planning Help
To contact Progent about technical expertise for disaster recovery solutions, phone 1-800-993-9400 or visit Contact Progent.