For planning network architecture, setting up a Help Desk, rolling out an upgraded messaging system, building an on-line business application, or other complex projects, using outsourcing for your IT support can reduce expenses, administrative hassle, and engineering risks while allowing system service expenses to increase in a more linear and controlled manner than is possible by building up a large, all-purpose internal support group.
Progent has produced a white paper that summarizes the advantages businesses of all sizes can gain by outsourcing or co-sourcing network consulting and other information technology services. To open a printable PDF version of this document and learn how outsourcing can lower your expenses and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to deliver advanced remote support for all popular technologies utilized in today's small and mid-size business networks. Progent's outsourced support services include a part-time Chief Information Officer to maximize the business value of your IT network, Call Desk services, 24-hour online network management, ransomware defense and recovery plus a 24x7 Ransomware Hot Line, Wi-Fi on-premises and predictive site surveys and deployment, cloud migration, network infrastructure planning, project management or co-management for initiatives like OS upgrades, pen testing to check compliance with data protection mandates, disaster recovery/business continuity planning, work-at-home setup, and rapid software development to build or enhance mission-critical applications or utilities.
Because Progent offers most IT services remotely, Progent can act as your online IT department, eliminating the overhead of hiring and maintaining your own IT support group without losing the effectiveness and continuity of a full-time roster of IT experts. This reduction of your IT budget is amplified by the additional cost savings you get by creating an up-to-date IT network that is protected, resilient, simple to manage and expand, and built to meet the special requirements of your organization.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)