Cloud Solutions

ProSight MSP360 Managed Backup
ProSight MSP360 Managed Backup Services for Microsoft 365 is a family of value-priced managed service products based on technology created by MSP360 (formerly CloudBerry Lab) to handle all critical aspects of data protection for small and midsize companies. MSP360 Managed Backup software supports advanced options for encryption, data compression, retention policy, and scheduling. A top feature is the ability to store your copies on any major public cloud, on-premises, or both. Remote Monitoring and Management (RMM) tools provide timesaving features such as backup process automation; enterprise-wide deployment, configuration and updates; versatile scripting; restoration status alerts; plus storage and capacity reporting. MSP360 Backup allows file or image-based backup/recovery for virtual machines and physical machines and lets you create a data protection solution with a low Recovery Time Objective (RTO) and a fine-grained Recovery Point Objective (RPO).

With ProSight Data Protection Services 360, Progent's MSP360-certified consultants help your business to design and implement a data protection solution built on MSP360 technology. Progent will then provide comprehensive monitoring and management services to guard against data loss resulting from human error, infrastructure breakdowns, bad-actor insiders, and malware attacks like ransomware. Your IT staff does not have to go through the challenging learning curve required for effective management of a modern data protection system and your company has on-demand contact with Progent's proven backup and disaster recovery (BDR) professionals if you have to react rapidly to a data-loss crisis.

Bring Your Own Storage
MSP360 backup/restore is storage agnostic. You can send backups to virtually any public cloud storage service, to local devices, or both. This can represent a major savings compared to backup solutions that demand the use of specialized storage. Public clouds can also provide benefits such as multi-region storage locations, the ability to move to less expensive storage tiers as data ages, unlimited on-demand storage expansion, plus global redundancy for enterprise-class resilience. Major clouds supported by MSP360 Backup include Amazon S3, Microsoft Azure, Wasabi, Backblaze and Google Cloud Storage.

Products Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed on a subscription basis. A variety of backup plans are available along with value-priced cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Works with popular cloud storage providers and classes
• Long-haul VM backup (Grandfather-Father-Son retention)
• Local backups to conventional storage devices and NAS storage
• Microsoft SQL Server and Exchange data protection
• Change-only Backup for files/folders, system images, and VMware
• Fast and efficient change-only backup for most cloud storage services
• Data compression with gzip
• Create USB boot drive or ISO image to allow bare metal restore
• Cloud-to-cloud and cloud-to-local backups
• Image-based copies of physical or virtual machine images
• Support for multiple virtual machine types such as Hyper-V, VMware, VirtualBox, and RAW
• Recover image backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Fast client-side deduplication utilizing local capacities to save time, bandwidth and external storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Backup/Restore chains for sequential plans
• Custom scripts prior to and after plan
• Option for the 256-Bit AES Advanced Encryption Standard
• Immutability for advanced ransomware protection, data consistency, and compliance

How Progent Can Assist Your Business Benefit from ProSight MSP360 Managed Backup for Microsoft 365
Progent offers a variety of managed services to assist you to design, implement, optimize and troubleshoot a ProSight Data Protection Services 360 Backup solution powered by MSP360 technology. Progent's experts can help you to install and operate MSP360 Backup tools and services and to protect key apps by providing support that includes M365 Exchange consulting, SQL Server expertise, Windows Server Hyper-V integration, and VMware-certified vSphere and vCenter consulting.

Progent also can provide business continuity/disaster recovery (BCDR) planning expertise to assist your company to use MSP360 Backup to safeguard your critical data and enable you to resume your core services quickly in the event of a catastrophe. Progent's GIAC-certified information assurance (IA) specialists can evaluate the cybersecurity profile of your data protection solution and can help your organization to deploy the latest technology and follow industry leading practices for working securely in the current threat environment.

Non-stop Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consultants can help your business to design a sensible, fault-tolerant system that resolves major challenges encompassing a broad range of networking solutions and processes such as:

Disaster Recovery Planning
Progent's business continuity planning professionals can show you how to design a workplace recovery strategy so you can resume IT operations in case of an information system catastrophe. Progent can help you to create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime system architecture that takes into account reliability issues involving a broad range of infrastructure technologies and processes. To find out more, visit Disaster Recovery Consulting and Support Services.

CRISC-Certified IT Risk Management
The CRISC certification program was established by ISACA to verify an IT professional's ability to plan, implement, and support IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. To read more, go to CRISC-Premier network risk mitigation specialists.

Microsoft Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated significant improvements in scale, throughput, management, security and compliance, app compatibility, Linux support, Kubernetes networking, and hybrid integration of local and cloud-hosted assets. Top new features of Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid on-premises/cloud-hosted deployments, System Insights for utilizing advance predictive analytics to control on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets technology for deploying and administering large non-stop scale-out clusters, and Storage Migration Service for simplifying the migration from legacy versions of Windows Server. For more information, visit Microsoft Server 2019 High Availability Failover Clustering Expertise.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. To read more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove compliance with information assurance standards and government mandates.

Network Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology including Cisco Content Engine. Fault tolerant load balancing solutions for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To learn more, visit Non-stop Load Balancing.

High-Availability Internet Data Centers
Progent's Data Center professionals can help you find zero-downtime data centers that match the specific needs of your company. High availability colocation sites are particularly appealing to small and mid-size businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is too costly for typical small organizations. Progent is ready to help you reap all the benefits of non-stop colo sites by providing a full range of engineering and support services. To learn more, see High-Availability Internet Data Centers Expertise.

Fault Tolerant Interoffice Networking
Progent's multi-site connection professionals can help companies achieve zero-downtime inter-site connectivity solutions via redundant system architectures with transparent failover. Progent's Cisco-certified CCIE network engineers can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking. To find out more, visit High-Availability Inter-office Connectivity.

Non-stop Internet Connections
Progent's Cisco-authorized IT experts can help you create an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity through a broad range of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to apply the most up-to-date techniques for high availability Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability. For details, visit Non-stop Internet Access Architecture.

Backup and Restore Solutions Consulting Experts
Progent can provide economical remote support from consultants with expertise in a wide range of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide consulting support for all major data protection products such as Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist your company to deploy, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, remote, cloud-based, or a mix. To learn more, visit Backup and Recovery Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager Data Recovery Consulting Services
Progent's certified Microsoft System Center Data Protection Manager support professionals can help you to create an effective disaster recovery plan, implement a cost-effective high-availability network infrastructure, configure a SCDPM-powered recovery system, comprehensively test your DPM system, train your IT personnel or regular consultants how to maintain System Center Data Protection Manager, or provide extensive IT outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's secure data center. To read more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to design, configure, operate and debug a backup and disaster recovery solution based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for enhanced protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a broad range of online or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology. To learn more, visit Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include native support for vital data protection capabilities like Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a full-featured platform for programmable backup and rapid restoration of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service alternative that defends M365 components against data loss or corruption resulting from human or software mistakes, malicious corruption, and malware attacks such as ransomware. To read more, go to ProSight DPS 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS ECHO automates and monitors your backup processes and allow fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-premises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS ECHO to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Read more about ProSight DPS ECHO managed cloud backup and recovery.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take Software publishes a family of tools designed to deliver small and midsize companies a range of affordable alternatives for backing up and recovering business-critical applications including Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating Double-Take technology into small company IT networks to create a high level of fault tolerance and business continuity capability at an affordable price. For details, visit Consulting Services Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified AI Cloud Partner and provides high-level application expertise for a broad variety of small business applications, Progent can assist clients to arrive at complete IT solutions that optimize the productivity of your network. As a Registered Partner for Cisco, Progent offers the services of certified engineers and specialists with expertise in designing, configuring and maintaining networking solutions based on Cisco technology. The depth of Progent's IT experience and Progent's familiarity with the needs of small and midsize businesses make Progent the ideal partner for building and running an affordable, dependable information system.

How to Access Progent's Experts for Business Continuity Solutions Help
To contact Progent about consulting help for workplace recovery planning, phone 1-800-993-9400 or go to Contact Progent.