IT Network Outsourcing for Midsize Companies

ProSight MSP360 Managed Backup
ProSight MSP360 Managed Backup for Microsoft 365 is a suite of value-priced managed service offerings based on technology created by MSP360 (formerly CloudBerry Lab) to address all key aspects of data protection for small and medium-size organizations. MSP360 Managed Backup software provides high-end options for encryption, compression, retention policy, and scheduling. A top feature is support for storing your backups on any leading public cloud, locally, or both. Remote Monitoring and Management (RMM) utilities provide timesaving capabilities like backup process automation; bulk deployment, configuration and updates; custom scripting; recovery progress alerts; plus management reporting. MSP360 Backup/Restore allows file/folder or image-based backup/recovery for virtual machines and physical machines and lets you create a data protection system with a low RTO and a granular Recovery Point Objective (RPO).

With ProSight Data Protection Services 360, Progent's MSP360-qualified consultants help your business to design and deploy a backup/restore solution built on MSP360 technology. Progent's experts will then perform comprehensive monitoring and management to guard against data loss resulting from user error, infrastructure problems, bad-actor insiders, and malware assaults like ransomware. Your network support team does not have to go through the challenging learning curve needed for efficient management of an advanced backup/restore platform and you have on-demand access to Progent's veteran backup and disaster recovery (BDR) experts if you have to react rapidly to a data-loss crisis.

Bring Your Own Storage
MSP360 Backup is storage agnostic. You can send backup data to any major public cloud storage service, to your on-prem devices, or both. This can represent a significant savings compared to solutions that demand the use of proprietary storage. The use of public clouds can also offer benefits like geo-diverse storage locations, easy migration to lower-cost storage levels as data ages, unlimited as-needed storage expansion, plus global redundancy for world-class resilience. Major clouds you can use with MSP360 backup/restore include Amazon S3, Azure, Wasabi, Backblaze B2 and Google Cloud.

Backup Services Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed via subscription. Several types of backup plans are offered along with affordable cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Support for leading cloud storage providers and classes
• Long-term VM backup (Grandfather-Father-Son retention)
• Local backups to conventional storage devices and NAS storage
• SQL Server and Exchange backups
• Synthetic Backup for files/folders, images, and VMware
• Fast and space-saving change-only backup for most cloud storage providers
• Compression with gzip
• Create USB boot drive or ISO image file to allow bare metal restore
• Cloud-to-cloud and cloud-to-local backups
• Image-based backups of physical or virtual machine images
• Compatible with multiple VM types including Windows Hyper-V, VMware, VirtualBox, and RAW
• Recover image-based backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Fast client-side deduplication utilizing on-prem resources to conserve time, bandwidth and storage
• Required and comprehensive Consistency Checks
• Scheduling for backups and recoveries
• Support for backup/restore chains for sequential processes
• Custom pre-plan and post-plan scripting
• Option for the military-grade 256-Bit AES Advanced Encryption Standard
• Immutability for advanced ransomware defense, data recovery, and compliance

How Progent Can Assist Your Business Benefit from ProSight MSP360 Managed Backup for Microsoft 365
Progent offers a selection of expert services to assist you to design, deploy, tune and troubleshoot a ProSight DPS 360 Backup system built on MSP360 software. Progent's experts can help you to install and manage MSP360 Backup tools and technologies and to protect critical apps by providing expertise such as M365 Exchange integration consulting, SQL Server consulting, Windows Server Hyper-V integration, and VMware-certified vSphere and vCenter expertise.

Progent also can provide business continuity/disaster recovery preparedness expertise to help your company to use MSP360 Backup products to protect your mission-critical data and allow you to resume your core services rapidly in case of a calamity. Progent's GIAC information assurance experts can gauge the security posture of your data protection system and can assist your company to deploy the latest technology and adhere to industry best practices for working securely in the current threat landscape.

Fault Tolerant Technologies Provided by Progent
Progent's Microsoft and Cisco-certified consultants can help your company to design a sensible, zero-downtime IT architecture that resolves major challenges encompassing a wide range of networking technologies and processes such as:

Disaster Recovery Planning
Progent's business continuity engineers can show you how to design a business continuity strategy that will allow you to restore network operations in the event of an IT network disaster. Progent can help you to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, zero-downtime network solution that takes into account reliability issues covering a broad range of infrastructure technologies and processes. To find out more, go to Disaster Recovery Consulting and Support Services.

CRISC-Premier Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain IS controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist you to create and execute a business continuity plan based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget. For details, go to CRISC-Premier IT risk mitigation experts.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated significant improvements in capacity, throughput, manageability, cybersecurity, application compatibility, Linux support, container networking, and hybrid integration of on-premises and cloud resources. Headline enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid on-premises/cloud resources, System Insights for taking advantage of advance predictive intelligence to manage local networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets technology for building and administering massive high-availability scale-out clusters, and Storage Migration Service for streamlining the migration from outdated editions of Windows Server. For more information, see Microsoft Server 2019 Fault-tolerant Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness. To learn more, see Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent process for recovering applications and services quickly following an outage. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and manage a DR system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to show adherence with information assurance standards and regulatory mandates.

Network Load Balancing
Progent offers high availability load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing solutions for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. For more information, see Fault Tolerant Load Balancing.

Zero Downtime Colocation
Progent's Data Center professionals can help you select zero-downtime data centers that meet the particular needs of your company. Fault tolerant colocation sites are especially appealing to small and mid-size businesses because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a basic degree of fault tolerance is too costly for most small businesses. Progent can show you how to get all the benefits of 24x7 data centers by providing a full range of engineering and maintenance services. To learn more, visit Non-stop Internet Data Centers Solutions.

Fault Tolerant Branch Office Connectivity
Progent's inter-site network infrastructure consultants can help organizations achieve non-stop multi-site connections through redundant system architectures featuring automatic failover. Progent's Cisco-premier CCIE engineers can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical non-stop interoffice networking. To find out more, visit Fault Tolerant Interoffice Connectivity.

24x7 Internet Connectivity
Progent's Cisco-certified IT professionals can help you design an economical, high availability Internet connection architecture that can deliver 24x7 Internet connectivity through a wide array of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most advanced technology for fault tolerant Internet connections to create an affordable, completely redundant Internet network with automatic failover and other features to deliver fault tolerant Internet connections. To read more, go to Non-stop Internet Connectivity Solutions.

Backup and Recovery Technology Consulting
Progent can provide economical online support from consultants with expertise in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for leading data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help your company to install, enhance, or troubleshoot backup systems for a range of architectures including on-premises, remote, cloud, or hybrid. For details, see Backup and Restore Technology Expertise.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's certified System Center Data Protection Manager consultants can help your company to create an effective disaster recovery strategy, design a cost-effective high-availability network infrastructure, configure a System Center Data Protection Manager-powered backup and recovery solution, comprehensively validate your DPM system, train your administrative personnel or regular consultants how to manage SCDPM, or provide complete IT outsourcing services including remote hosting of virtual or physical SCDPM servers in Progent's world-class data center. To read more, visit Microsoft SCDPM Consulting Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to design, integrate, manage and repair a backup and disaster recovery system built on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consulting.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup supports advanced features like Immutable Cloud Storage for enhanced protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a broad range of online or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology. For details, visit Altaro VM Backup certified consultants.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not have native support for key data protection services like Exchange backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured BDR solution for programmable backup and quick recovery of all your organization's M365 mailboxes, Teams Chats, SharePoint documents, OneDrive files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service solution that protects M365 components against data loss resulting from user or system mistakes, malicious corruption, and malware assaults like ransomware. To read more, visit ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS ECHO automates your backup processes and enable fast recovery of vital files, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-premises storage device, or to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services ECHO to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

Consulting for Double-Take Software for Backup/Restore
Double-Take Software offers a family of tools designed to deliver small and midsize companies a variety of affordable solutions for backing up and recovering business-critical workloads such as Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating Double-Take technology into small business information systems to create a high state of fault tolerance and business continuity readiness at a budget-friendly cost. For details, go to Consulting for Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft AI Cloud Partner and offers professional application support for a broad variety of small business applications, Progent can help customers to arrive at efficient information technology solutions that optimize the productivity of your network. As a Registered Partner with Cisco, Progent offers the expertise of certified engineers and specialists with experience in architecting, configuring and troubleshooting networking solutions built on Cisco technology. The depth and breadth of Progent's IT know-how and Progent's sensitivity to the needs of small businesses make Progent the ideal resource for building and running a cost-effective, high-availability information system.

How You Can Contact Progent's Consultants for Disaster Recovery Solutions Support
In order to get in touch with Progent about technical assistance for business continuity planning, call 1-800-993-9400 or see Contact Progent.