IT Network Support for Small and Midsize Businesses

ProSight Data Protection Services - Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers rudimentary archiving but does not include native support for crucial data protection services like Exchange backups or long-term point-in-time data recovery for Teams, OneDrive or SharePoint. Hornetsecurity's 365 Total Backup services provide a feature-rich solution for automatic backup and fast recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint document libraries, OneDrive files, and content on Windows laptops and desktops.

Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive integration and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable backup-as-a-service (BaaS) solution that protects Microsoft 365 components against data loss caused by human or system error, malicious activity, and cyber attacks such as ransomware.

Headline features of Hornetsecurity's 365 Total Backup include:

• Microsoft 365 mailbox backup: Back up Microsoft 365 user and group mailboxes. You can choose to back up emails, attachments, calendars and contacts within any user's mailbox. You can restore complete user and group mailboxes or perform item-level restores. You can also send recovered data to a different mailbox, so you do not lose data that comes from a mailbox that no longer exists. In addition, you can export saved mailboxes or items to a PST file.
• SharePoint protection: Automatically back up files stored on SharePoint sites and restore files to a ZIP archive or back to a SharePoint Document Library.
• Teams backup: Back up Teams user and group Chats plus any attachments shared during Teams Chats, meetings, and team channel conversations. You can also back up recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can choose specific user or group Team Chat conversations for selective recovery.
• OneDrive files backup: Back up files stored on a user's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can recover to a variety of file-type options including PST, HTML, and ZIP
• Windows endpoint backup & policies: Policy-based, file-level backup for Windows endpoints. Set up rules for entire groups of Windows-powered laptops and desktops by defining policies for backup folders, cloud-based storage, frequency, and retention duration.
• Low recovery point objective: You can program backups of Microsoft 365 data to take place automatically up to four times per day, achieving a low recovery point objective (RPO) to minimize potential data loss.
• Search and browse backups: Backups are searchable and browsable via a library of filters, allowing you to find data quickly and restore it easily.
• Comprehensive audits: Review a variety of activities like users enabling/disabling mailboxes, Teams, OneDrive, SharePoint, and Planner backups; their data browsing history; and their requests for data restoration. Audit data can be exported as needed.
• Advanced security: All backed up data can be secured through military-grade AES 256-bit encryption. Hornetsecurity/Altaro 365 Total Backup also offers two-factor authentication (2FA) and supports granular access rights for users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not provide a way for Exchange Online customers to make backups, which can seriously impede recovery from ransomware. M365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in certain regulated industries or with your own corporate policy. The Hornetsecurity/Altaro 365 Total Backup license includes unlimited cloud storage and indefinite retention of point-in-time M365 backups.

How Progent Can Help You Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent can provide a variety of services to help you design, implement, tune and debug a Microsoft 365 backup/restore solution powered by the Hornetsecurity/Altaro 365 Total Backup platform. Progent's Microsoft 365 specialists can help you deploy and manage all the applications and services available with Microsoft 365 by providing support that includes M365 Exchange integration, SharePoint expertise, and Microsoft Teams consulting.

Progent also offers business continuity/disaster recovery (BCDR) planning consulting to help smaller organizations prepare for potentially catastrophic threats to business-critical data such as ransomware, human error, hardware failure and natural disasters. Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

Non-stop Solutions Provided by Progent
Progent's Microsoft and Cisco-certified consulting experts can assist your company to implement an efficient, fault-tolerant information network that resolves key challenges encompassing a wide array of networking technologies and processes such as:

Business Continuity Planning
Progent's disaster recovery engineers can show you how to design a workplace recovery strategy that will allow you to resume network functionality in the event of an information network disaster. Progent can help you to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, zero-downtime network architecture that addresses reliability issues involving a wide range of infrastructure technologies and processes. For more information, go to Workplace Recovery Consulting and Support Services.

CRISC-Certified IT Risk Management
The CRISC certification program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and carry out a business continuity strategy based on leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. To learn more, visit CRISC-Premier IT risk control specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important enhancements in scale, throughput, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of on-premises and cloud resources. Headline new features of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for utilizing modern predictive intelligence to control on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets technology for deploying and managing large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from outdated editions of Windows Server. For details, visit Microsoft Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness. For more information, visit Windows Server 2016 Disaster Recovery and Business Continuity Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart. Progent can provide the skills of a NetApp MetroCluster consultant who can help you to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove adherence with information assurance standards and regulatory requirements.

High Availability Load Balancing
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To learn more, visit High Availability Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the specific requirements of your company. High availability off-site data centers are particularly attractive to small and mid-size businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is too costly for typical small businesses. Progent can show you how to reap all the benefits of non-stop colocation centers by offering a full range of engineering and support services. For details, visit High-Availability Internet Data Centers Expertise.

24x7 Inter-office Connectivity
Progent's multi-site connection professionals can help businesses achieve fault tolerant inter-site connectivity through redundant system architectures with transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking. For details, visit Failsafe Interoffice Connectivity.

Fault Tolerant Internet Connections
Progent's Cisco-certified network engineers can show you how to design an affordable, high availability Internet connection solution that can achieve non-stop Internet access through a wide array of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you apply the most advanced technology for fault tolerant Internet connections to create an economical, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet availability. To read more, go to High Availability Internet Access Architecture.

Backup and Restore Solutions Consulting Experts
Progent can provide affordable online access to IT engineers skilled in a wide range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent offers help for leading backup products such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to implement, enhance, or maintain backup/restore systems for a variety of architectures including on-premises, edge to datacenter, cloud, or hybrid. To read more, visit Backup and Recovery Solutions Consulting Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consultants
Progent's expert Microsoft SCDPM support professionals can help you to create an effective workplace recovery strategy, design an affordable high-availability network infrastructure, deploy a Microsoft SCDPM-based backup and recovery system, comprehensively validate your system, train your administrative personnel or regular service providers how to maintain Microsoft SCDPM, or provide extensive IT support outsourcing including remote hosting of SCDPM machines in Progent's secure data center. To learn more, visit Microsoft SCDPM Consulting and Support Services.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help you to design, configure, manage and debug a backup and disaster recovery system based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup includes advanced features like Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is an Altaro partner and can provide a broad array of remote or onsite consulting services to help you to design, deploy, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology. For more information, go to Altaro VM Backup certified consultants.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-premises device, or to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight DPS ECHO to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information. Read more about ProSight Data Protection Services ECHO managed backup.

ProSight MSP360 Backup Services
Progent's data protection experts can help your company to design, implement and debug a backup plan built around MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to build a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, system glitches, malicious insiders, and malware attacks like ransomware. To find out more, go to ProSight MSP360 Backup solutions.

Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take Software offers a selection of products designed to provide small businesses a range of affordable solutions for backing up and restoring business-critical applications including Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating Double-Take Software products into small business IT systems to create a high state of availability and business continuity capability at an affordable price. To learn more, go to Consulting for Double-Take Solutions for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft AI Cloud Partner and provides specialized application consulting for a broad range of small business software programs, Progent is able to help customers to find comprehensive IT solutions that optimize the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with expertise in designing, deploying and managing infrastructure environments based on Cisco technology. The extent of Progent's technical experience and Progent's familiarity with the requirements of small and midsize companies make Progent the perfect resource for building and running a cost-effective, high-availability network.

How You Can Get in Touch with Progent's Consultants for Business Continuity Solutions Help
To contact Progent about engineering expertise for workplace recovery planning, call 1-800-993-9400 or see Contact Progent.