ProSight Data Protection ServicesProSight Cloud Backup Services ECHO provides small and middle-sized companies an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight Data Protection Services ECHO streamlines and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Available as a low-cost subscription service, ProSight DPS ECHO is a software-only BDR solution that requires no exotic peripherals or other expensive capital investment. ProSight DPS ECHO includes unlimited backup to any on-premises SAN, NAS or USB peripheral. Costs for cloud storage is based on the capacity required. Bare Metal Restores permit rapid recovery of physical and virtual machines by avoiding the configuration problems common to physical-to-physical and physical-to-virtual recoveries. You can use bare metal restores to like or dissimilar devices, and you can run point-in-time restores.

ProSight Data Protection Service ECHO incorporates tools from some of the leading BDR technology providers and offers military-grade security to meet all major compliance requirements such as HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) platform to create, integrate, monitor and manage your disaster recovery solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you to restore your data quickly in the event of a catastrophe.

Key Features of ProSight DPS ECHO
ProSight Data Protection Services ECHO offers a range of features that deliver advanced backup and rapid recovery at a cost that small and middle-size businesses can afford. These include application-aware backup and restoration for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware VMs, compliance with industry and government regulatory requirements, and support for unlimited on-prem storage. If you select the cloud backup feature, your data is backed up at two mirrored Tier 4 datacenters in Los Angeles and Boston. A third datacenter in Montreal permits compliance with Canadian requirements concerning data management. In addition, ProSight Data Protection Services ECHO gives you access to the expertise of Progent's veteran IT consulting team as a one-stop source to assist you to resolve virtually any technical problem.

Key features of ProSight Data Protection Services ECHO include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technologies allow non-disruptive backups of Microsoft SQL and Exchange Server instances, simplify the deployment of incremental backups, and make sure your vital business data is protected.
  • Since you can throttle bandwidth and schedule backups, you can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows quick recovery of systems that manage your application settings, user permissions, profiles, and other crucial information.
  • ProSight Data Protection Services ECHO scales to meet your organization's business requirements. Your crucial data will go on being protected even if you go beyond your storage quota before updating your service plan.
  • You can ask that a deleted file be archived for any amount of time so that it can be easily accessed for audits, litigation, or any other purpose.
Fast and Reliable Restore
  • Data restoration is faster than with consumer-grade backup solutions. For example, ProSight Data Protection Services ECHO tested three times quicker than Mozy. Another important component that shortens disaster recovery time is the experience Progent's experts can provide for rebuilding your recovered data back into a cohesive system.
  • In case of a site restoration or any other scenario that calls for massive amounts of data to be recovered, Progent can copy your recovered data to a drive and send the device overnight to your site in order to eliminate WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud-based services are Tier 4 properties with 99.995% availability. They mirror each other, making sure your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS ECHO data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, redundant power and failover Internet connections.
  • ProSight DPS ECHO uses 256-bit Advanced Encryption Standard (AES) encryption and a private encryption key to secure your data. 256-bit AES encryption is used by the DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL/TLS, which is used in online banking. Onsite and in-transit encryption complies with industry and regulatory security requirements.
  • Private encryption provides you with sole control over who can access your data. Consumer BDR products usually do not include private encryption but depend instead on a system-generated encryption key. This means your BDR provider may be able to access your critical data.
Regulatory Compliance
  • The ProSight DPS ECHO solution for data backup, encryption, retention, and private encryption key allows small and medium-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.

Download ProSight Data Protection Services ECHO Datasheets
To view a datasheet discussing the key capabilities of ProSight DPS ECHO, click:
Progent's ProSight Data Protection Services ECHO Datasheet. (PDF - 89 KB)

To view a datasheet comparing ProSight DPS ECHO with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services ECHO Features Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services ECHO, Progent's suite of network management services features other cost-effective managed service products that target key facets of your IT network such as security, infrastructure monitoring, and email filtering. By partnering with the industry's most innovative technology providers, Progent can offer small and mid-size businesses the benefits of the same leading edge technology used by many of the world's largest companies. Managed services available from Progent include:

  • ProSight Managed Service Packages: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Packages make it practical for small and mid-size companies to utilize Remote Monitoring and Management (RMM) solutions to achieve advanced IT resilience. Progent takes care of the necessary monitoring and management for you, so your network expands smoothly without holding you back. For an affordable and predictable monthly price, Progent's experienced IT group can be your complete technology safety net. Entry-level plans include remote monitoring and management, security, monthly patching, and documentation. As your requirements grow, you can add low-cost subscriptions to best-of-breed solutions like as SaaS M365/Google Workspace backup, Multi-Factor Authentication, penetration testing, or WiFi management.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight LAN Watch with NinjaOne RMM: Centralized RMM for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These include health monitoring, update management, automated remediation, endpoint deployment, backup and restore, anti-virus defense, remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alarm to your specified IT management staff and your Progent consultant so that emerging issues can be taken care of before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that need important software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of in-depth management reporting utilities created to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and enter your password you are asked to confirm your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this second means of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register multiple validation devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for access security.

  • Progent's Outsourced/Shared Help Desk: Call Center Managed Services
    Progent's Call Center managed services allow your information technology staff to offload Support Desk services to Progent or divide activity for Service Desk support transparently between your in-house support team and Progent's nationwide pool of certified IT support technicians, engineers and subject matter experts. Progent's Shared Help Desk Service offers a smooth extension of your in-house network support team. Client access to the Help Desk, provision of support, problem escalation, trouble ticket generation and tracking, performance measurement, and maintenance of the service database are cohesive whether issues are taken care of by your corporate support staff, by Progent's team, or both. Learn more about Progent's outsourced/shared Service Desk services.

  • Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Remediation
    Progent's Active Defense Against Ransomware is an endpoint protection (EPP) managed service that utilizes next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. Progent ASM services protect local and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ransomware defense and recovery services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Read more about ProSight IT Asset Management service.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. Besides maximizing the security and reliability of your IT environment, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your information network. Read more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning technology to guard physical and virtual endpoints against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the complete malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper describing why managed services are rapidly replacing the traditional break/fix model of IT support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with data security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's ability to block ransomware or recover quickly following an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Conti or Nephilim. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient security and backup system that minimizes your exposure to ransomware and aligns with your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Advantages of Working with Progent
Progent has a team of more than 100 information technology professionals with certified skills in the critical technologies used to deploy and manage small and medium-size business systems. This allows Progent to integrate ProSight Data Protection Services ECHO as a powerful IT solution that delivers maximum business value. In addition to Hyper-V, VMware, Microsoft 365, and cloud expertise, Progent offers online and on-prem access to certified Cisco CCIE network consultants who can assist you to plan and troubleshoot an efficient infrastructure for a private datacenter or for a hybrid system that combines on-premises along with public-cloud resources. Progent's disaster restoration and ransomware recovery experts can assist you to create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in the event of a catastrophic event.

Progent's GIAC-certified information assurance experts and CISSP-certified cybersecurity and compliance experts can help your business to design and test a company-wide security strategy that encompasses every facet of your IT system including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against malware such as ransomware, spam and email content filtering, data leakage prevention, and rights management. To assist you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability checks and penetration testing as well as ongoing managed services like Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services ECHO
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services ECHO, call 1-800-993-9400 or visit Contact Progent.

Fault Tolerant Solutions Provided by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can assist your company to implement an affordable, fault-tolerant environment that resolves critical issues encompassing a broad array of infrastructure solutions and operations including:

Business Continuity Planning
Progent's disaster recovery planning professionals can show you how to design a business continuity plan in order to resume IT operations in the event of an IT network catastrophe. Progent can assist you to develop a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop network solution that addresses availability issues involving a broad range of network technologies and processes. For details, visit Business Continuity Expertise.

CRISC-Certified IT Risk Control
The CRISC certification program was established by ISACA in 2010 to validate a consultant's skills to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity strategy that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. To learn more, visit CRISC-Certified network risk control specialists.

Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced important improvements in scale, throughput, manageability, cybersecurity, app compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of local and cloud assets. Headline new features of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid local/cloud-hosted resources, System Insights for utilizing modern predictive intelligence to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets technology for deploying and managing massive high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy releases of Windows Server. For details, go to Microsoft Windows Server 2019 High Availability Failover Clustering Expertise.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. To learn more, go to Microsoft Windows Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a consistent process for recovering applications and services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent offers access to a certified NetApp MetroCluster expert who can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to verify adherence with industry standards and regulatory mandates.

Network Load Balancing
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS. For details, go to Non-stop Load Balancing.

High-Availability Internet Data Centers
Progent's Data Center professionals can help you identify zero-downtime data centers that meet the particular needs of your business. High availability colocation sites are particularly appealing to small and mid-size organizations due to of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic degree of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to reap all the advantages of non-stop colocation facilities by offering a complete range of engineering and maintenance services. To read more, see High-Availability Data Centers Consulting.

Non-stop Inter-office Connectivity
Progent's inter-site network infrastructure professionals can help organizations achieve non-stop interoffice connections by means of fully redundant networks featuring automatic failover. Progent's Cisco-premier CCIE network engineers can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice networking. To find out more, visit Failsafe Interoffice Networking.

Fault Tolerant Internet Connections
Progent's Cisco-certified IT professionals can show you how to build an affordable, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet access solutions including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to utilize the most up-to-date technology for fault tolerant Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability. For more information, see High Availability Internet Access Architecture.

Backup and Recovery Technology Consultants
Progent can provide economical online access to engineers skilled in a wide range of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to implement, enhance, or maintain backup/restore solutions for a range of environments such as local, edge to datacenter, cloud, or hybrid. For more information, go to Backup and Recovery Technology Consulting Services.

System Center Data Protection Manager Data Recovery Consulting
Progent's certified Microsoft SCDPM support professionals can help your company to develop a practical business continuity strategy, design a cost-effective high-availability IT architecture, configure a Microsoft System Center Data Protection Manager-powered backup and recovery system, thoroughly test your DPM system, educate your administrative personnel or regular consultants how to manage Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as off-site hosting of System Center Data Protection Manager servers in Progent's secure data center facility. For details, visit System Center Data Protection Manager Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help you to plan, integrate, manage and repair a BDR system built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is an Altaro partner and can provide a broad array of remote or on-premises services to assist you to plan, install, manage and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology. For more information, see Altaro VM Backup consulting.

ProSight DPS 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not include integrated support for crucial data protection capabilities like Exchange backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured platform for programmable backup and quick restoration of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a budget-friendly backup-as-a-service alternative that defends M365 apps against data loss or corruption resulting from user or system error, malevolent sabotage, and cyber assaults like ransomware. For details, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

ProSight MSP360 Backup Solutions
Progent's data protection experts can assist you to design, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for VMs and physical computers, supports all popular public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by human mistakes, computer errors, malicious insiders, and malware assaults like ransomware. To read more, visit ProSight MSP360 Backup services.

Consulting Services Double-Take Solutions for Backup/Restore
Double-Take Software publishes a family of tools designed to provide small and midsize companies a range of affordable alternatives for backing up and recovering business-critical workloads including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating Double-Take technology into small business information systems to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly price. For more information, see Consulting Services Double-Take Solutions for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified AI Cloud Partner and provides specialized application support for a wide variety of small business software programs, Progent is able to help clients to find efficient information technology solutions that optimize the business value of your information system. As a Registered Partner for Cisco, Progent offers the services of certified engineers and specialists with expertise in designing, deploying and supporting networking environments based on Cisco products. The broad scope of Progent's IT know-how and Progent's appreciation for the needs of small businesses make Progent the ideal resource for building and running an affordable, dependable information system.

How You Can Access Progent's Experts for Help with Non-stop IT Systems
In order to ask Progent about consulting support for fault tolerant LAN design, call 1-800-993-9400 or refer to Contact Progent.



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  • Progent can assist you in all phases of your migration to Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).






  • ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.







  • Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to deploy, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.







  • Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.



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