Immediate Remote Technical Support for Pittsburgh Pennsylvania Computer Networks
Fast Phone Consulting for Pittsburgh NetworksFor businesses located in Pittsburgh Pennsylvania, Progent offers remote help for information systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered remote support to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to handle challenging infrastructure issues, as well as the services of CISSP-accredited cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's remote technical support experts offer excellent value because they possess the real-world background and are equipped with the advanced technology needed to resolve most network problems quickly. This lowers direct expenses since solutions accumulate fewer chargeable consulting minutes. Online help also avoids the expense of sending an engineer to your site. Your company saves additionally in indirect expenses by minimizing or eliminating system outages and related losses resulting from business discontinuity, disgruntled clients, unproductive workers, and de-focused management. Progent's extensive remote technical support know-how is particularly valuable in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's pricing model for online help is designed to stretch your IT service investment. Progent charges per minute for phone assistance, so you owe just for the support that you actually get. Unlike many remote support organizations, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute granularity and clean policy for pricing eliminate scenarios where speedy. minor fixes manage to end up as big tabs. Progent's skill at dealing with technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has fine tuned a set of optimized tools and field-tested processes which ensure the highest degree of effectiveness for online engineering help and troubleshooting for computer systems of all sizes. Progent's online support team can communicate with your environment remotely without violating corporate security.

Progent's powerful service reporting system maintains comprehensive records of all service that Progent's customers have been provided. Progent's staff service personnel have access to the records of services provided to each customer by any Progent consultant. This database of trouble tickets and fixes is stored as a readily retrievable internal database that allows Progent's remote technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's high-level certifications and close relationships with major vendors such as Cisco and Microsoft make available additional extensive technical support databases and permit quick access to manufacturers' in-house support staff so Progent's remote consulting specialists are able to find the best solutions quickly.

Remote technical services available from Progent to companies in Pittsburgh Pennsylvania include:

ProSight Managed Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, subscription-based managed services designed to allow small and mid-size businesses to utilize the same best-of-breed technology used by many of the world's leading enterprises. Progent's ProSight suite of outsourced network management services covers all key aspects of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Managed Service Packages: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Packages make it possible for small and mid-size businesses to deploy Remote Monitoring and Management (RMM) technology to create leading-edge network resilience. Progent takes care of the daily monitoring and maintenance for you, so your network expands smoothly without holding you back. For an affordable and predictable monthly subscription, Progent's full-service IT team can be your dependable technology safety net. Basic plans include RMM, security, automatic monthly patching, and reporting. As your needs expand, you can add low-cost subscriptions to best-of-breed options like as SaaS M365/Google Workspace backup and restore, Multi-Factor Authentication (MFA), or WiFi management.
  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based platform for monitoring and managing your network, server, and desktop devices by providing an environment for performing common time-consuming jobs. These include health monitoring, update management, automated repairs, endpoint configuration, backup and restore, anti-virus response, secure remote access, standard and custom scripts, resource inventory, endpoint profile reports, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it transmits an alarm to your designated IT management personnel and your assigned Progent consultant so potential issues can be fixed before they interfere with productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time management reporting tools created to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-up or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS products manage and track your data backup operations and enable transparent backup and rapid recovery of important files, applications, system images, and virtual machines. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other personal devices. Using 2FA, whenever you log into a protected online account and give your password you are asked to verify who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used for this second means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register several verification devices. To learn more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Call Desk: Outsourced and Shared Call Center Services
    Progent's Shared Help Desk Service offers a seamless supplement to your corporate IT support staff. User interaction with the Service Desk, delivery of support services, issue escalation, trouble ticket creation and updates, efficiency measurement, and management of the support database are cohesive whether issues are taken care of by your corporate support group, by Progent, or a mix of the two. Your business has unrestricted flexibility to extend or reduce your part of support activity as needed. Progent provides startup deployment and provisioning of the professional services automation software as well as workflow documentation, validation and training. To find out more about ProSight Shared Help Desk, refer to ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information system. Besides maximizing the protection and functionality of your computer environment, Progent's patch management services free up time for your in-house IT team to focus on line-of-business projects and activities that deliver the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup system that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT projects. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's experience with these special fields of information technology enables customers to execute critical initiatives economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk support programs for businesses with networks based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller organizations a complete solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced support solution based on the leading PSA platform for handling end-user service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center staff of seasoned information technology consultants provides your computer users in Pittsburgh Pennsylvania rapid communication with an efficient support group with substantial experience providing phone consulting and remote diagnostics for networks powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk perception as a major driver of business success, and Progent's target is to solve and not simply record IT issues.

  • Business Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff offers online and in-depth engineering support and training in special business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers consulting, custom development, and training for popular Microsoft business applications including CRM, MS Project, Office Word, and Microsoft 365 Excel. To learn additional information concerning Progent's consulting, custom programming, and training offerings, go to Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center2, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers companies in Pittsburgh Pennsylvania online IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can adapt Operations Manager to accommodate your business so your IT support is proactive rather than reactive. By anticipating potential problems before they result in downtime, automated monitoring can minimize disruptive and expensive information system breakdowns. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks that incorporate a variety of platforms.
How Your Pittsburgh Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online support with Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Remote Help, telephone 1-800-993-9400, or visit Contact Progent. For offices and startups in Pittsburgh Pennsylvania, Progent's online network support engineers can deliver effective and affordable IT help whenever your company requires it. Over two decades of providing remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting capability and to refine online access technology to repair IT problems rapidly while eliminating the cost and lost productivity that comes with in-person service visits.

Even if your Pittsburgh organization works with a local independent support technician or employs a full time IT staff that can deal with day-to-day computer issues, Progent's Microsoft and Cisco certified consultants can still provide a convenient and transparent remote expansion of your local resources for situations when your regular IT support personnel either lack the bandwidth or the experience to address sudden network emergencies or particularly complicated integration problems.

Advantages of Progent's Network Help for Businesses in Pittsburgh Pennsylvania
Progent's remote network troubleshooting services allow your Pittsburgh company to have the advantages of on-call, expert IT support without the cost of maintaining an in-house IT organization. Your information system will acquire greater business worth by becoming more available, efficient, and secure. Advantages to your business include:

  • Seamless virtual expansion of your local IT resources
    For most businesses in Pittsburgh Pennsylvania, nearby computer support providers, whether consisting of independent consultants or a full-time IT staff, can handle typical technical problems. On the other hand, major troubles sometimes spring up when your regular support personnel are overstretched or absent, and some problems may be associated with IT products that is unfamiliar to your local service technicians. In these instances, Progent's on-call service specialists provide a convenient, fast, and economical way to augment your local resources and to convey valuable knowledge to improve your ability to deal with future problems in-house.

  • Less Reliance on Freelance Service Providers
    For IT maintenance, smaller companies commonly depend on independent freelance consultants. While freelance service people have less overhead than larger support organizations and can often charge marginally less, they are occasionally overbooked, making it impossible to respond rapidly to urgent situations. If a freelance service provider is occupied with another client, sick, on vacation, or in class, the absence of reserve help may require your business to wait for help during an IT crisis. As your company grows, system downtime and trouble with critical applications become more expensive. The budget you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent offers a reliable source of reserve support experts to make sure your network remains available.

  • Create a Solid Foundation for Seamless Expansion
    Businesses typically begin with an information architecture implemented on a modest budget. Without a scalable framework, slap-dash fixes often get thrown onto an unstable foundation. When a network grows, stability and scalability issues can impede the productivity of the organization. Such poorly built systems require careful analysis, smart long-term planning, and extensive technical knowledge to evolve to a system infrastructure that can offer the stable foundation to meet critical business demands and simplify downstream growth.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller organizations require advice and technical training to navigate through an ever more complicated array of technology options available for accelerating business success and enhancing efficiency. Businesses do not need a computer engineer who is attempting to earn a commission on a certain vendor's technology. Network support and product selling can lead to a situation where the proposed solution is designed around a predetermined product instead of the true requirements of a business. Progent avoids these conflicts of interest by selling only services rather than products. This enables Progent to align IT consulting with the real needs of customers.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of technical expertise, refined remote support software, and understanding of enterprise networking enable offices to avoid the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

How Does My Business Begin Receiving Online Network Support from Progent?
To initiate Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



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    • For large businesses, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a transparent nearby supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multi-site network environments powered by Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a campus relocation or branch move, or a system architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.







    • Progent offers access to the affordable support of remote Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.







    • Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package offering advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the advantages of Office Communications Server throughout your entire corporation.
















    • Progent's data center IT services are designed for businesses with hardware located at IDCs or data center co-location hosting sites and requiring on-demand in-person service at the colocation site plus off-site support from Microsoft and Cisco Certified experts. Progent offers a complete range of data center and IDC and co-location support services including system architecture evaluation, Windows and Linux server integration and support, tech support for server and communications networking, design and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.









    • If you need help creating, improving, or repairing applications for Microsoft Windows, Linux, or the Web, Progent's team of program developers, relational database architects, and software project managers can help ensure you get the job completed on time and within budget. Progent's seasoned software developers offer cost-effective and expert online help for projects as simple as writing Vidual Basic scripts for Excel or as large as developing line-of-business database applications built on SQL Server or MySQL.






    • Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security strategy, streamline network management, help with application development, and build and validate a DR/BC plan.















    • Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone help and online direct computer access to troubleshoot and repair technical problems rapidly and economically.











    • Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate firewalls to safeguard your digital resources at the network perimeter, within the data center, at branch locations, and in the cloud.









    • Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that protect a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed across a mix of physical datacenters and various clouds.















    • Progent's private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud to eliminate major capital costs for the acquisition, upkeep, and management of network equipment and facilities while benefiting the highest levels of system reliability and security.






    • Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect key areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.






    • Progent's Support for IT Service Firms lets you use Progent's consulting experts under your own brand as a seamless arm of your network services team.








    • Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security solutions for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.







    • Progent's experienced ransomware recovery experts can assist you to rebuild a network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
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