Network Security and Compliance Solutions

ProSight MSP360 Managed Backup
ProSight MSP360 Managed Backup Services for Microsoft 365 is a suite of affordable managed service products powered by technology developed by MSP360 (previously known as CloudBerry Lab) to address all critical aspects of data protection for small and midsize businesses. MSP360 Managed Backup software supports advanced options for encryption, data compression, retention policy, and scheduling. A headline capability is the ability to store your copies on any major public cloud, locally, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) tools provide efficient features such as backup process automation; bulk deployment, setup and patching; custom scripting; restoration progress alerts; plus storage and capacity reporting. MSP360 Backup/Restore allows file/folder or image-based backup/recovery for virtual machines and physical machines and lets you build a data protection system with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-qualified experts help your business to design and implement a data protection solution based on MSP360 software. Progent's experts will then provide comprehensive monitoring and management to protect against data loss caused by user mistakes, infrastructure problems, bad-actor insiders, and malware assaults like ransomware. Your IT staff does not have to climb the complex learning curve needed for efficient management of an advanced data protection system and you have on-demand contact with Progent's proven backup and disaster recovery (BDR) experts if you need to react quickly to a data-loss emergency.

Bring Your Own Storage
MSP360 managed backup is storage agnostic. You can send backup data to virtually any public cloud storage service, to your on-prem devices, or both. This can represent a major savings in comparison to solutions that demand the use of specialized storage. The use of public clouds can also provide advantages like multi-region distribution of storage, easy migration to less expensive storage tiers as data ages, unlimited as-needed storage expansion, plus global redundancy for enterprise-class resilience. Public clouds you can use with MSP360 backup/restore include Amazon S3, Microsoft Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud Storage.

Backup Services Offered in the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed on a subscription basis. Several types of backup services are available in addition to value-priced cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Support for popular cloud storage providers and classes
• Long-term VM backup (Grandfather-Father-Son retention)
• On-premises backups to standard drives and NAS storage
• Microsoft SQL Server and Exchange data protection
• Change-only Backup for files, system images, and VMware
• Fast and space-saving change-only backup for most cloud storage providers
• Data compression with gzip file format
• Ability to create bootable USB drive or ISO image for bare metal recovery
• Cloud-to-cloud and cloud-to-local data protection
• Image-based copies of physical or virtual machine images
• Compatible with multiple virtual machine types such as Windows Hyper-V, VMware, VirtualBox, and RAW
• Restore image backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Rapid client-side deduplication using on-premises capacities to conserve time, WAN bandwidth and storage
• Mandatory and comprehensive Consistency Checks
• Scheduling for backups and restores
• Backup/Restore chains for sequential processes
• Custom pre-plan and post-plan scripting
• Option for the military-grade AES-256 encryption standard
• Data immutability for advanced ransomware defense, data consistency, and regulatory compliance

How Progent Can Help You Benefit from ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a variety of services to help you to design, implement, test and troubleshoot a ProSight Data Protection Services 360 backup/restore system built on MSP360 software. Progent's consultants can help you to configure and manage MSP360 Backup utilities and services and to protect critical apps by delivering expertise that includes M365 Exchange expertise, SQL Server expertise, Windows Hyper-V integration, and VMware-certified vSphere and vCenter consulting.

Progent also offers disaster recovery preparedness consulting to help you to use MSP360 Backup products to safeguard your critical data and allow you to restart your vital operations quickly in case of a calamity. Progent's GIAC-certified information assurance (IA) experts can assess the security profile of your data protection system and can help your organization to implement advanced tools and adhere to industry best practices for operating securely in the current threat environment.

Non-stop Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can help your company to build a sensible, high-availability network that addresses major challenges covering a broad range of networking technologies and processes such as:

Workplace Recovery Planning
Progent's business continuity consultants can show you how to design a business continuity plan so you can restore network functionality in the event of an IT system catastrophe. Progent can help you to create a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant network solution that takes into account availability issues involving a wide range of infrastructure technologies and procedures. To find out more, see Business Continuity Consulting.

CRISC-Premier IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's ability to design, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and carry out a business continuity plan that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. For details, visit CRISC-Premier IT risk management specialists.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant enhancements in scale, throughput, manageability, security and compliance, application compatibility, Linux co-existence, container technology, and hybrid combinations of local and cloud-hosted resources. Headline enhancements of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud deployments, System Insights for utilizing modern predictive intelligence to control local networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets for building and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy releases of Windows Server. For details, visit Microsoft Windows Server 2019 High Availability Failover Clustering Consulting.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point. To read more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to provide fast, zero data loss disaster recovery between datacenters located up to 300km apart. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your disaster recovery system to prove adherence with information assurance standards and government requirements.

Network Load Balancing
Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To learn more, see Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific needs of your business. High availability colocation sites are especially attractive to small and mid-size organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to show you how to get all the benefits of high-availability colocation centers by offering a full range of engineering and support services. To learn more, visit Non-stop Internet Data Centers Solutions.

24x7 Branch Office Connectivity
Progent's inter-site network infrastructure engineers can help businesses achieve fault tolerant inter-site connectivity through redundant system architectures featuring automatic failover. Progent's Cisco-certified CCIE engineers can design and implement high-availability Inter-office connections based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical non-stop interoffice connectivity. To learn more, see 24x7 Interoffice Networking.

Non-stop Internet Access
Progent's Cisco-authorized network consultants can show you how to build an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity through a broad array of high availability Internet access solutions including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE engineers to help you utilize the most up-to-date technology for high availability Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other features to create non-stop Internet connections. For details, go to Fault Tolerant Internet Connectivity Solutions.

Backup and Restore Technology Consulting
Progent can provide economical online support from IT engineers skilled in a broad array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide consulting support for leading data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup solutions for a variety of environments such as local, remote, cloud, or hybrid. To learn more, go to Backup and Recovery Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager Backup and Restore Consulting
Progent's certified Microsoft SCDPM support professionals can help you to create a practical workplace recovery strategy, design an affordable fault-tolerante IT architecture, configure a System Center Data Protection Manager-powered backup and recovery system, thoroughly test your system, educate your administrative personnel or local service providers how to maintain Microsoft SCDPM, or provide extensive information technology outsourcing including remote housing of virtual or physical SCDPM machines in Progent's world-class data center facility. To find out more, visit System Center Data Protection Manager Consulting.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to design, integrate, manage and repair a backup and disaster recovery system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup includes advanced capabilities like Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and offers a broad array of online or onsite services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software. For details, visit Altaro VM Backup consulting services.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not have integrated support for crucial data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured platform for automatic backup and rapid recovery of all your organization's M365 mailboxes, Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service solution that protects M365 components against data loss caused by user or software error, malevolent corruption, and cyber attacks such as ransomware. To learn more, visit ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services ECHO automates your backup activities and allow fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-premises storage device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services ECHO to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight DPS ECHO managed backup and recovery.

Consulting Services Double-Take Software for Data Backup
Double-Take Software publishes a family of products designed to deliver small companies a range of affordable solutions for backing up and restoring vital workloads including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience integrating Double-Take products into small business information networks to create an advanced state of availability and business continuity readiness at an affordable price. To read more, visit Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft AI Cloud Partner and provides professional application expertise for a wide range of small business applications, Progent is able to assist clients to arrive at efficient information technology solutions that maximize the business value of your information system. As a Registered Partner for Cisco, Progent can provide the expertise of premier engineers and specialists with experience in architecting, installing and troubleshooting infrastructure solutions built on Cisco products. The extent of Progent's IT experience and Progent's sensitivity to the needs of small and midsize companies make Progent the perfect resource for building and maintaining an affordable, high-availability information system.

How You Can Contact Progent's Experts for Disaster Recovery Planning Support
To get in touch with Progent about consulting help for disaster recovery planning, phone 1-800-993-9400 or see Contact Progent.