Computer Support for Small Organizations

If you believed your organization was too small to afford the elevated stability and security of an enterprise information system, here's good news: Progent's System Support Packages solve your system management problems the way some of the world's biggest companies do it — by outsourcing.

Progent has developed a selection of system support options and service programs based on the automatic diagnostic capabilities of System Center Operations Manager, a next-generation network management software platform that monitors the stability, efficiency, and security of your information system and uncovers problems before they can disrupt your network. Progent's Network Support Packages also feature network assessment, security audits, Help Desk Support, and the establishment of safe online connections between your system and Progent's service engineers. By finding problems early, providing most repairs online, and focusing the combined talents of Progent's Microsoft-Premier support professionals, Progent is able to offer n and other U.S. businesses top caliber system help at ultra-competitive costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Designed for systems with 10 to 50 desktop clients, the Small Business System Support Service Program from Progent is a great solution for businesses who can't afford the cost or hassle of hiring internal network administrators and service personnel, but who still need excellent network stability and throughput and responsive technical help. By leveraging the economy of remote network connections, the proactive knowledge base of Microsoft System Center Operations Manager (SCOM) server monitoring, and the skill of Progent's Helpdesk support organization, Progent can provide and other U.S. businesses enterprise-class network support at realistic prices. Find out more about Progent's Small Business Network Outsourced Services Package.

Managed Network Monitoring Package
For mid-size businesses with 50-250 network users and a small internal support group, this co-sourcing package is an economical way to maximize network availability, speed, and security during standard work hours. This package includes System Center Operations Manager 2007 set up and remote monitoring, Help Desk service, on-location service with fast escalation ability, plus contracted SLA commitments. Learn more information about Progent's Managed Network Monitoring Package.

Comprehensive Network Monitoring Package
Even if your business has a minimal network services staff and a modest IT budget, your information network can still have the same high reliability and performance that in the past needed a substantial internal support group. Progent's 24x7 Network Support Services, available as an option to companies throughout the U.S., combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital business applications and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For detailed information concerning Progent's network support outsourcing, check out Progent's IT Service Outsourcing Fact Sheets, available in Acrobat files for easy printing.

To see a case study of how Microsoft Operations Manager helped a company achieve enterprise-class system management, open the Microsoft Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourced Services Options centered around Microsoft Operations Manager 2007, call 1-800-993-9400 or see Contact Progent.