Workplace Recovery Consulting Support

ProSight MSP360 Managed Backup Services
ProSight MSP360 Managed Backup for Microsoft 365 is a family of value-priced backup-as-a-service (BaaS) offerings powered by technology developed by MSP360 (previously known as CloudBerry Lab) to address all key facets of backup and recovery operations for small and midsize organizations. MSP360 Managed Backup software supports advanced options for encryption, compression, retention, and scheduling. A headline capability is support for storing your backups on any leading public cloud, on-premises, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management tools provide efficient capabilities like backup operations scheduling; bulk installation, configuration and patching; versatile scripting; restoration status notifications; plus management reporting. MSP360 Backup/Restore allows file or image-based backup/recovery for VMs and physical machines and enables you to establish a data protection system with a low Recovery Time Objective and a granular Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-certified experts assist you to design and implement a data protection system built on MSP360 software. Progent will then provide end-to-end monitoring and management services to protect against data loss resulting from human mistakes, system breakdowns, bad-actor insiders, and external assaults like ransomware. Your network support team does not have to climb the challenging learning curve required for efficient management of a modern data protection platform and your company has on-demand access to Progent's proven backup and disaster recovery experts if you need to respond rapidly to a data-loss emergency.

Bring Your Own Storage
MSP360 Backup is storage-system agnostic. You can copy backups to any major public cloud storage account, to your on-prem devices, or both. This offers a significant discount in comparison to backup platforms that demand the use of specialized storage. The use of public clouds can also provide benefits like multi-region storage locations, easy migration to less expensive storage levels as data ages, virtually unlimited on-demand storage expansion, plus global redundancy for enterprise-class robustness. Public clouds supported by MSP360 backup/restore include Amazon S3, Azure, Wasabi Hot Storage, Backblaze and Google Cloud.

Products Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed on a subscription basis. Several types of backup services are available along with value-priced cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Works with popular cloud storage providers and storage classes
• Long-haul VM backup (Grandfather-Father-Son retention)
• On-premises backups to conventional storage devices and NAS-type storage
• Microsoft SQL Server and Exchange data protection
• Change-only Backup for files, images, and VMware
• Rapid and space-saving change-only block-level backup for most cloud storage services
• Compression with gzip file format
• Ability to create USB boot drive or ISO image file for bare metal recovery
• Cloud-to-cloud and cloud-to-on-prem data protection
• Image-based copies of physical or virtual machine images
• Compatible with multiple VM types such as Hyper-V, VMware, VirtualBox, and RAW
• Recover image-based backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Quick client-side deduplication relying on on-premises capacities to conserve time, WAN bandwidth and storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Backup/Restore chains for sequential processes
• Custom pre-plan and post-plan scripting
• Option for the military-grade 256-Bit AES encryption standard
• Immutability for advanced ransomware defense, data integrity, and compliance

How Progent Can Assist Your Business Get the Most out of ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a selection of managed services to assist your company to design, deploy, optimize and debug a ProSight Data Protection Services 360 backup/restore solution based on MSP360 software. Progent's backup experts can help your business to install and manage MSP360 Backup utilities and services and to protect key apps by providing expertise such as M365 Exchange expertise, Microsoft SQL Server expertise, Windows Hyper-V integration, and VMware-certified vCenter consulting.

Progent also offers disaster recovery/business continuity (DR/BC) planning expertise to help your business to use MSP360 Backup products to safeguard your critical data and enable you to resume your core services rapidly in the event of a calamity. Progent's GIAC information assurance (IA) specialists can assess the security posture of your data protection solution and can assist you to implement advanced tools and adhere to industry leading practices for working safely in today's threat environment.

Fault Tolerant Solutions Offered by Progent's Consultants
Progent's certified support professionals can assist you to implement an affordable, fault-tolerant environment that resolves critical problems encompassing a wide range of networking solutions and operations such as:

Disaster Recovery Planning
Progent's business continuity professionals can show you how to create a workplace recovery plan in order to restore IT operations in the event of an IT network disaster. Progent can assist you to create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, non-stop network solution that addresses availability issues involving a broad range of infrastructure technologies and procedures. To learn more, see Disaster Recovery Consulting Services.

CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help you to develop and execute a business continuity plan that follows industry best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. For details, go to CRISC-Certified IT risk management specialists.

Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in capacity, performance, management, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of local and cloud resources. Top enhancements of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid local/cloud-hosted deployments, System Insights for utilizing advance predictive analytics to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets for deploying and administering large high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from outdated editions of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR system based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. To learn more, go to Windows Server 2016 Disaster Recovery and Business Continuity Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for restoring services quickly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to design, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning disk pools, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your DR solution to prove adherence with information assurance standards and government requirements.

High Availability Load Balancing
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced programs, network infrastructure routing, and content delivery products including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS. To learn more, go to Non-stop Load Balancing.

Zero Downtime Data Centers
Progent's Data Center engineers can show you how to select high availability data centers that match the specific needs of your business. High availability off-site data centers are particularly attractive to small and mid-size businesses due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center with even a minimum degree of fault tolerance is too expensive for most small organizations. Progent can help you get all the benefits of non-stop data centers by providing a full array of consulting and maintenance services. For more information, visit High-Availability Data Centers Expertise.

Failsafe Interoffice Connectivity
Progent's inter-site connectivity engineers can help organizations create non-stop multi-site connectivity by means of redundant system architectures with automatic failover. Progent's Cisco-certified CCIE network engineers can design and deploy fault-tolerant Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable 24x7 interoffice connectivity. To learn more, go to 24x7 Inter-office Connectivity.

Non-stop Internet Connectivity
Progent's Cisco-certified network professionals can help you design an economical, high availability Internet configuration solution that can achieve non-stop Internet connectivity through a broad array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most advanced technology for high availability Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability. To read more, see Non-stop Internet Access Architecture.

Backup and Recovery Solutions Consulting Experts
Progent can provide affordable online access to consultants with expertise in a broad range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent can provide help for leading backup products including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help you to install, upgrade, or troubleshoot backup/restore solutions for a range of architectures including on-premises, remote, cloud-based, or hybrid. To read more, go to Backup and Recovery Solutions Consulting.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's expert System Center Data Protection Manager support professionals can help your company to create an effective business continuity strategy, design an affordable fault-tolerante network infrastructure, configure a SCDPM-based backup and restore system, comprehensively test your system, educate your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide extensive information technology outsourcing services such as off-site housing of Microsoft SCDPM servers in Progent's world-class data center. For details, go to System Center Data Protection Manager (SCDPM) Consulting Services.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is an Altaro partner and can provide a wide array of online or on-premises services to assist you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software. To find out more, go to Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers simple archiving but does not include native support for vital data protection services like Exchange backups or long-term point-in-time recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured platform for automatic backup and quick recovery of all your company's M365 mail, Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides a budget-friendly backup-as-a-service solution that protects M365 components against data loss or corruption caused by user or system mistakes, malevolent corruption, and malware assaults like ransomware. For details, go to ProSight DPS 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup processes and enable fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS ECHO to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

Consulting Services Double-Take Software for Data Backup and Recovery
Double-Take Software publishes a family of tools designed to provide small businesses a range of cost-effective alternatives for backing up and restoring business-critical applications including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating Double-Take Software technology into small company information networks to create an advanced level of fault tolerance and disaster recovery readiness at an affordable cost. For details, go to Consulting for Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft AI Cloud Partner and provides specialized application consulting for a broad variety of small business applications, Progent is able to help clients to arrive at efficient information technology solutions that substantially enhance the productivity of your information system. As a Registered Partner for Cisco, Progent offers the services of premier consultants and specialists with expertise in architecting, deploying and managing infrastructure solutions built on Cisco products. The depth and breadth of Progent's IT know-how and Progent's sensitivity to the requirements of small and midsize businesses make Progent the ideal resource for creating and running an affordable, fault-tolerant information system.

How You Can Get in Touch with Progent's Experts for Business Continuity Planning Help
If you wish to get in touch with Progent about consulting expertise for disaster recovery solutions, phone 1-800-993-9400 or refer to Contact Progent.