Computer Help for Small Companies

Why Outsource Your Network Consulting and Support?
Whether it involves planning network infrastructure, setting up a Help Desk Call Center, deploying out an upgraded email platform, creating an eCommerce business application, or other major initiatives, using outsourcing for your IT services can reduce expenses, administrative distraction, and engineering risks while allowing IT service costs to increase in a more gradual and predictable fashion than is feasible by hiring a big, all-purpose in-house support group.

Progent has produced a white paper that explains the advantages businesses of all sizes can gain by outsourcing or co-sourcing computer consulting and other IT services. To open a printable Acrobat copy of this white paper and learn how outsourcing can save your expenses and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to provide advanced remote support for all major technologies utilized in today's small business systems. Progent's outsourced support services include a part-time Chief Information Officer to maximize the business value of your IT network, Help Desk support, 24-hour remote network management, ransomware prevention and restoration including a 24x7 Ransomware Hot Line, Wi-Fi on-premises and predictive site surveys and configuration, cloud migration, network infrastructure planning, project management for initiatives like OS upgrades, pen testing to confirm compliance with data protection standards, disaster recovery planning, work-from-home integration, and fast application development to build or customize line-of-business applications.

Since Progent can deliver most IT services online, Progent can act as your online IT department, saving you the expense of recruiting and maintaining your own IT support group without sacrificing the quality and continuity of an internal roster of IT experts. This leveraging of your IT budget is magnified by the extra cost savings you realize by creating an up-to-date information network that is secure, reliable, simple to manage and scale, and built to meet the unique requirements of your organization.

To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)