For companies of any size in Southfield Michigan, Progent offers convenient, quick, and economical contact with CCIE-certified engineers. Cisco CCIEs are top-level network experts who achieve this prestigious recognition by completing rigorous testing by Cisco. CCIE-qualified engineers can handle the most complex issues surrounding network deployment, troubleshooting, and optimization. Progent's CCIEs work directly with Cisco's internal staff in analyzing problems with IOS or NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco CCIE has the experience to isolate the source of computer network difficulties stemming from network appliances or software.

Progent can provide fast online access to a CCIE specialist so you has the opportunity to get timely assistance for complex network issues that are impacting business productivity but are outside the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-certified network experts can access your system via advanced remote support tools that allow them to perform rapid and cost-effective diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not easily available to the general public. Progent is among the rare consulting firms to make CCIEs accessible to assist small and medium sized businesses. Also, Progent can provide quick access to a CCIE by telephone so you can get timely help for complex network problems that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, go to remote network help.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503		 (616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076		 (248) 233-9443 Southfield Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226		 (248) 233-9443 Detroit Network Support Services


Cisco's large selection of new and legacy connectivity appliances supported by Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed access points and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data security and Virtual Private Network products. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent consulting firm, Progent has priority access to Cisco's engineering support specialists and the advanced learning tools to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Infrastructure Appliances
Software update management is an essential and complex task. Prompt and properly managed updating maximizes security, compliance, uptime, and capability. Haphazard software update management can cause security gaps, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or unavailability of key functions. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as critical for network appliances such as switches, firewalls, and Wi-Fi APs.

Software Update Management Services for Network Infrastructure Devices

Progent offers patch management support for network infrastructure appliances from Cisco and other vendors

Progent has delivered top-level support for Cisco networking products for more than two decades and Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information system. To learn about Progent's services for patch management, see Progent's software update management service plans.

In order to find out more concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a topic:

Additional Consulting Services Available from Progent
Progent can also provide a a wide array of consulting services in critical areas to help businesses to convert Cisco infrastructure technology into an integrated information solution that delivers strategic advantage. A few of the consulting services offered by Progent's experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, network security vulnerability scanning, DBA and application services, and temporary Chief Information Officer consulting services.

Progent can also assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

By offering a convenient full-service source for network generalists and specialists, Progent can tailor fast, cost-effective, and thorough IT solutions that address the special requirements of companies in Southfield Michigan.

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