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ProSight Duo Multi-Factor Authentication
Progent's ProSight Duo line of services incorporates industry-leading access security technology from Duo, a Cisco Systems subsidiary, to deliver two-factor ID validation solutions. Two-factor authentication (2FA) is one of the pillars of zero-trust cybersecurity design. 2FA utilizes out-of-band ID confirmation to build a second layer of protection on top of just passwords. This counters the most common sources of security breaches such as phishing, brute-force password attacks, and credential theft.

Duo's Push App minimizes time and distraction by permitting users to verify their identity just by touching "Approve" on the validation prompt on their personal smartphone or wearable. This single-touch procedure eliminates the necessity to open an email or text message and transcribe a passcode by hand.

Progent's ProSight Duo catalog includes three subscription-based services that progressively add features. ProSight Duo MFA permits organizations to implement Duo's 2FA platform to guard all users while offering basic policy tools, unified management, and fast provisioning. ProSight Duo Access supports all the capabilities of ProSight Duo MFA plus adaptive ID validation controls and extensive endpoint health checking. ProSight Duo Beyond brings the ability to differentiate company as distinct from personal devices, block suspect devices, and allow users secure and transparent access to internal applications. Progent is a certified Duo Managed Service Provider and can assist you to design, deploy and manage a modern identity authentication solution that provides top-level access security without disrupting your users.

Two-factor Authentication
The overwhelming majority of cybersecurity break-ins exploit compromised passwords. Every service offering in Progent's ProSight Duo line of access security products can eliminate your risky dependence on password protection by supporting two-factor authentication. With 2FA implemented, when you log into a secured online application and enter your password you are requested to confirm your identity via a device that you have exclusive possession of and that runs on a different ("out-of-band") channel. A broad range of devices can be used as your additional means of authentication such as a smartphone or wearable, a token, a landline phone, etc. You can enroll multiple verification devices.

After you confirm who you are using your validation device, you are allowed to run your application or utilize your VPN or remote desktop service. With the Duo Mobile app's push notification feature activated, you can simply tap "Approve" on your supported smartphone or watch. This improves the login experience by making the verification process virtually immediate. For traditional authentication devices, such as a token, you can transcribe a short-term password.

Products Available with ProSight Duo Managed Services
Progent's ProSight Duo catalog of subscription-based service offerings consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's cybersecurity consultants can assist your company to determine which plan for ProSight Duo is best suited for your requirements.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push one-tap identity verification for smartphones and watches
• Authentication through a U2F USB device or biometrics
• Conventional two-factor authentication with a passcode displayed on a token, mobile computer, or issued by a network admin
• User self-enrollment and management
• Dashboard displaying all endpoints connected to secured apps
• Security policy enforcement based on app, group
• Cloud-based single sign-on for all applications through an MFA-protected dashboard

• All of the capabilities included with ProSight Duo
• Unified Endpoint Visibility displays each networked device, not simply managed devices
• Flag and monitor high-risk endpoints
• Duo Device Health application for notebooks and desktops
• Security health visibility for mobile endpoints
• Policy enforcement based on location
• Blocking options for anonymous communication networks like Tor
• Detection of suspicious or unhealthy networks
• Health-based policy enforcement for laptops, PCs and computers
• Advise users at login to bring up to date their software and security configurations

• All of the capabilities of ProSight Duo Access
• Detection of company-owned as opposed to BYOD laptops, PCs and mobile devices
• Identification of 3rd-party software agents like anti-virus operating on devices
• Protected access to on-prem websites/applications and SSH (Secure Shell) servers without requiring VPN credential management
• Confirmation of both user and endpoint trust
• Limit device access to apps determined by enrollment in endpoint management systems
• Control mobile access to applications determined by membership in mobile device management systems

Download Importance of Deploying Advanced Password Management Tools White Paper
To view or download a white paper about the importance of deploying modern password management technology, click:
Importance of Using Advanced Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Create an 2FA System with ProSight Duo
Progent can assist your organization to plan, deploy, manage and troubleshoot a two-factor authentication system built on ProSight Duo technology. Progent can also assist you to integrate ProSight Duo 2FA services into a cohesive, end-to-end cybersecurity system by providing expertise in all facets of advanced security technology for any combination of cloud-based, on-premises, work-from-home, and mobile resources and users.

Progent's Cisco CCIE network experts can help you to set up and troubleshoot your Cisco ASA firewalls, Catalyst switches, VPN connections, and other infrastructure to support Cisco Duo's secure access technology. Progent's authorized Azure experts, Amazon AWS configuration consultants and Google Cloud Platform consultants can assist your organization to add the protection of ProSight Duo 2FA services to your cloud-hosted apps. Progent's teleworker integration specialists can help your company to set up secure and resilient remote access for your teleworkers.

Progent also offers rapid guidance from Exchange Online experts, SQL Server experts, and Microsoft 365 consultants assist your organization to plan and deploy Duo secure access technology with your critical workloads. Progent's CISSP-certified cybersecurity experts and CISM-certified IT security specialists can assist your organization to review and strengthen your corporate-wide cybersecurity profile. Progent can also provide ProSight Active Security Monitoring (ASM) services for machine-learning based endpoint security powered by SentinelOne.

Additional Managed Services Offered by Progent
Besides ProSight Duo access security services, Progent can provide other value-priced managed service plans that cover critical aspects of your information system like cybersecurity, backup/restore, and network infrastructure monitoring and management. By partnering with leading technology providers, Progent can provide small and mid-size businesses the advantages of the identical cutting-edge technology used by global enterprises. Managed services available from Progent include:

• ProSight Managed Service Packages: for Small to Mid-size Businesses
  Progent's ProSight Managed IT Service Packages make it possible for small and mid-size companies to utilize Remote Monitoring and Management (RMM) technology to create leading-edge IT resilience. Progent takes care of the daily monitoring and maintenance for you, so your network scales readily without holding you back. For a low and predictable monthly subscription, Progent's full-service IT team can be your dependable technology safety net. Basic plans include RMM, cybersecurity, monthly patching, and documentation. As your requirements grow, you can add low-cost subscriptions to advanced options like as SaaS M365/Google Workspace backup, Multi-Factor Authentication, penetration testing, or WiFi management.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they can impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight LAN Watch with NinjaOne RMM: Centralized RMM for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common tedious tasks. These include health checking, update management, automated repairs, endpoint deployment, backup and recovery, anti-virus response, secure remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting support. When ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alarm to your specified IT personnel and your assigned Progent consultant so potential issues can be taken care of before they interfere with productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, optimize and debug their networking appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
  ProSight Reporting is an expanding family of real-time management reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Data Protection Services (DPS): Managed Backup and Recovery Services
  Progent has worked with leading backup/restore technology providers to produce ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your data backup processes and allow transparent backup and fast restoration of vital files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

• Outsourced/Co-managed Help Desk: Help Desk Managed Services
  Progent's Help Center managed services enable your information technology team to outsource Help Desk services to Progent or split responsibilities for Help Desk services transparently between your in-house support group and Progent's nationwide pool of certified IT service engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk Service provides a smooth extension of your corporate IT support team. End user interaction with the Service Desk, delivery of technical assistance, issue escalation, trouble ticket creation and tracking, efficiency measurement, and management of the support database are consistent regardless of whether incidents are taken care of by your corporate support group, by Progent's team, or a mix of the two. Find out more about Progent's outsourced/shared Call Center services.

• Progent Active Defense Against Ransomware: AI-based Ransomware Identification and Cleanup
  Progent's Active Defense Against Ransomware is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. Progent ASM services protect local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ransomware defense and cleanup services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Read more about Progent's ProSight IT Asset Management service.

• Progent's Patch Management: Patch Management Services
  Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. In addition to optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and activities that derive maximum business value from your information network. Read more about Progent's patch management services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, detection, containment, remediation, and forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.