For companies of all sizes in Akron Ohio, Progent offers easy, fast, and affordable contact with CCIE-certified network experts. Cisco CCIEs are top-level networking professionals who earn this elite certification by completing rigorous examinations administered by Cisco. CCIEs can tackle the most complicated issues associated with network integration, repair, and optimization. Progent's CCIE-qualified professionals operate directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco-qualified CCIE has the experience to detect the source of computer network difficulties whether from network appliances or software.

Progent offers fast remote access to a CCIE expert so your company has the opportunity to receive timely help for complex network issues that are affecting business productivity but are outside the experience of your ordinary network support resources. Progent's CCIE-certified consultants can connect to your system using state-of-the-art remote support utilities that allow them to provide fast and affordable analysis and remediation of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and consequently their services are not readily accessible to smaller businesses. Progent is among the rare consulting firms that makes CCIEs available to support small and medium sized businesses. Also, Progent offers fast access to a CCIE by telephone so that you can receive immediate support for complex network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, visit remote network troubleshooting.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202		 (513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215		 (614) 826-7776 Columbus Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113		 (440) 596-5997 Cleveland Network Support Services
Akron 1717 Brittain Rd
Akron, OH 44310		 (234) 285-6100 Akron Network Support Services


Cisco's extensive family of both new and vintage connectivity products supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as security and Virtual Private Network (VPN) technology. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's internal experts and Cisco's advanced learning tools to keep at the vanguard of connectivity solutions.

Patch Management for Cisco Infrastructure Appliances
Software update management is a critical and complicated task. Prompt and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Sporadic patch management can result in security vulnerabilities, compatibility issues, slow or erratic responsiveness, excessive downtime, or unavailability of important features. Patching entails more than occasional updates of operating systems and applications for servers and user machines. Firmware updates can be as essential for network appliances like routers, firewalls, and wireless APs.

Software Update Management Support for Network Infrastructure Devices

Progent can provide software update management support for network appliances from Cisco and other leading suppliers

Progent has delivered high-end support for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. To learn about Progent's services for patch management, go to Progent's patch management services.

In order to learn more about Progent's world-class support for Cisco technology, choose a subject:

Other Consulting Services Offered by Progent
Besides Cisco products and technology, Progent's consultants can provide advanced support for other major areas of computer technology, enabling Progent to provide full-featured IT solutions for companies of all sizes. A few core areas where Progent can deliver world-class support include: By offering an efficient centralized source for network generalists and specialists, Progent can deliver fast, inexpensive, and comprehensive IT solutions that align with the special needs of businesses in Akron Ohio.

© 2002-2026 Progent Corporation. All rights reserved.