Disaster Recovery Support and Service

ProSight Data Protection Services - Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers rudimentary archiving but does not include native support for crucial data protection services like Exchange backups or long-term point-in-time data recovery for Teams, OneDrive or SharePoint. Hornetsecurity's 365 Total Backup services provide a feature-rich solution for automatic backup and fast recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint document libraries, OneDrive files, and content on Windows laptops and desktops.

Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive integration and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable backup-as-a-service (BaaS) solution that protects Microsoft 365 components against data loss caused by human or system error, malicious activity, and cyber attacks such as ransomware.

Headline features of Hornetsecurity's 365 Total Backup include:

• Microsoft 365 mailbox backup: Back up Microsoft 365 user and group mailboxes. You can choose to back up emails, attachments, calendars and contacts within any user's mailbox. You can restore complete user and group mailboxes or perform item-level restores. You can also send recovered data to a different mailbox, so you do not lose data that comes from a mailbox that no longer exists. In addition, you can export saved mailboxes or items to a PST file.
• SharePoint protection: Automatically back up files stored on SharePoint sites and restore files to a ZIP archive or back to a SharePoint Document Library.
• Teams backup: Back up Teams user and group Chats plus any attachments shared during Teams Chats, meetings, and team channel conversations. You can also back up recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can choose specific user or group Team Chat conversations for selective recovery.
• OneDrive files backup: Back up files stored on a user's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can recover to a variety of file-type options including PST, HTML, and ZIP
• Windows endpoint backup & policies: Policy-based, file-level backup for Windows endpoints. Set up rules for entire groups of Windows-powered laptops and desktops by defining policies for backup folders, cloud-based storage, frequency, and retention duration.
• Low recovery point objective: You can program backups of Microsoft 365 data to take place automatically up to four times per day, achieving a low recovery point objective (RPO) to minimize potential data loss.
• Search and browse backups: Backups are searchable and browsable via a library of filters, allowing you to find data quickly and restore it easily.
• Comprehensive audits: Review a variety of activities like users enabling/disabling mailboxes, Teams, OneDrive, SharePoint, and Planner backups; their data browsing history; and their requests for data restoration. Audit data can be exported as needed.
• Advanced security: All backed up data can be secured through military-grade AES 256-bit encryption. Hornetsecurity/Altaro 365 Total Backup also offers two-factor authentication (2FA) and supports granular access rights for users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not provide a way for Exchange Online customers to make backups, which can seriously impede recovery from ransomware. M365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in certain regulated industries or with your own corporate policy. The Hornetsecurity/Altaro 365 Total Backup license includes unlimited cloud storage and indefinite retention of point-in-time M365 backups.

How Progent Can Help You Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent can provide a variety of services to help you design, implement, tune and debug a Microsoft 365 backup/restore solution powered by the Hornetsecurity/Altaro 365 Total Backup platform. Progent's Microsoft 365 specialists can help you deploy and manage all the applications and services available with Microsoft 365 by providing support that includes M365 Exchange integration, SharePoint expertise, and Microsoft Teams consulting.

Progent also offers business continuity/disaster recovery (BCDR) planning consulting to help smaller organizations prepare for potentially catastrophic threats to business-critical data such as ransomware, human error, hardware failure and natural disasters. Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

Fault Tolerant Technologies Offered by Progent's Consultants
Progent's Microsoft and Cisco consultants can assist you to implement a sensible, zero-downtime IT architecture that addresses major issues encompassing a wide array of infrastructure technologies and processes including:

Business Continuity Planning
Progent's disaster recovery planning consultants can help you create a business continuity strategy so you can resume network functionality in case of an IT network catastrophe. Progent can help you to develop a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime network architecture that takes into account availability issues involving a broad range of network technologies and procedures. To read more, visit Workplace Recovery Consulting Services.

CRISC-Certified IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate an IT professional's ability to design, deploy, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and carry out a business continuity strategy that follows leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. For more information, visit CRISC-Certified IT risk mitigation specialists.

Microsoft Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in scale, throughput, management, cybersecurity, application compatibility, Linux co-existence, container networking, and hybrid combinations of on-premises and cloud-hosted resources. Headline new features of Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid local/cloud-hosted deployments, System Insights for taking advantage of modern predictive intelligence to control on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for creating and managing large high-availability scale-out clusters, and Microsoft's Storage Migration Service for simplifying the upgrade process from legacy editions of Windows Server. For more information, see Microsoft Server 2019 High Availability Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point. For more information, visit Microsoft Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable process for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and maintain a DR system powered by VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to provide fast, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart. Progent offers access to a NetApp MetroCluster expert who can assist you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to show adherence with industry standards and regulatory mandates.

Network Load Balancing
Progent provides fault tolerant load balancing support covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To find out more, visit Fault Tolerant Load Balancing.

Non-stop Colocation
Progent's Data Center consultants can show you how to identify zero-downtime data centers that meet the specific needs of your business. High availability colocation sites are particularly appealing to small and mid-size businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small companies. Progent can help you reap all the advantages of high-availability colo centers by providing a complete array of engineering and support services. For more information, see High-Availability Internet Data Centers Consulting.

Fault Tolerant Inter-office Networking
Progent's multi-site connectivity consultants can help organizations achieve fault tolerant multi-site connectivity by means of redundant networks featuring transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity. For details, go to Fault Tolerant Interoffice Connectivity.

24x7 Internet Connectivity
Progent's Cisco-authorized network consultants can help you build an affordable, high availability Internet connection architecture that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the latest techniques for 24x7 Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet connections. To learn more, see Non-stop Internet Connectivity Solutions.

Backup and Restore Technology Consulting Experts
Progent can provide affordable remote access to IT engineers skilled in a wide array of products and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent can provide consulting support for all major backup products such as Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help your company to design, enhance, or maintain data backup solutions for a variety of environments such as local, remote, cloud-based, or hybrid. For more information, go to Backup and Recovery Solutions Consulting Services.

System Center Data Protection Manager Backup and Recovery Consulting
Progent's certified System Center Data Protection Manager support professionals can help you to develop a practical business continuity strategy, design an affordable fault-tolerante IT architecture, configure a SCDPM-based recovery solution, thoroughly test your DPM system, educate your administrative personnel or regular consultants how to maintain System Center Data Protection Manager, or provide extensive information technology outsourcing services such as remote housing of Microsoft System Center Data Protection Manager machines in Progent's data center facility. To find out more, see Microsoft SCDPM Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR solution based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a certified Altaro partner and can provide a broad array of online or on-premises services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology. To read more, visit Altaro VM Backup consulting.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS ECHO automates and monitors your backup activities and enable rapid restoration of critical files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight Data Protection Services ECHO to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Learn more about ProSight DPS ECHO managed backup.

ProSight MSP360 Backup Solutions
Progent can help you to design, implement and debug a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight MSP360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from user mistakes, computer errors, malicious users, and malware attacks like ransomware. For more information, go to ProSight MSP360 Backup services.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take Software publishes a family of tools intended to deliver small companies a variety of cost-effective alternatives for backing up and recovering vital applications such as Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating Double-Take technology into small company IT systems to create a high level of fault tolerance and business continuity readiness at an affordable cost. To learn more, see Consulting for Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft AI Cloud Partner and provides high-level application expertise for a broad range of small business applications, Progent is able to help customers to find complete information technology solutions that optimize the business value of your IT network. As a Registered Partner with Cisco, Progent can provide the services of certified consultants and specialists with experience in architecting, installing and supporting networking solutions based on Cisco products. The depth and breadth of Progent's technical know-how and Progent's sensitivity to the needs of small and midsize companies make Progent the perfect partner for building and maintaining a cost-effective, fault-tolerant information system.

How You Can Get in Touch with Progent's Consultants for Business Continuity Planning Help
To get in touch with Progent about engineering help for disaster recovery planning, call 1-800-993-9400 or see Contact Progent.