For offices of all sizes in Schaumburg Illinois, Progent offers convenient, fast, and affordable contact with Cisco CCIE-certified engineers. CCIEs are world-class networking experts who earn this elite recognition only after strenuous examinations by Cisco. CCIE-qualified engineers can handle the most complex problems surrounding network deployment, troubleshooting, and configuration. Progent's CCIEs work directly with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or receiving program updates to fix problems. A Cisco CCIE has the experience to detect the cause of computer network problems whether from hardware or applications.

Progent can provide fast and affordable online access to a CCIE expert so that you can get timely help for complex network problems that are impacting business productivity but are beyond the scope of your local IT maintenance organization. Progent's CCIE-certified network experts can examine your network via advanced remote connectivity utilities that allow them to perform fast and cost-effective analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national Internet providers, and consequently their help is not readily available to the general public. Progent is one of the few consulting providers to make CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE by telephone so that you can get immediate help for complex network issues that are hurting business productivity. To learn how to get in touch with a Progent CCIE for timely help with your network, go to online network assistance.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173		 (847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077		 (224) 534-2088 Skokie Network Support Services
Chicago 500 North Michigan Avenue
Chicago, IL 60611		 (312) 800-0223 Chicago Network Support Services


Progent maintains one of the biggest groups of Cisco-certified CCIE engineers of any independent support firm in the United States. As a result, Progent offers world-class skill in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and provides expert application help for a broad range of popular applications, Progent can deliver end-to-end IT solutions that optimize the strategic value of your network.

CCIEs are an excellent value since their deep experience enables them to solve the most complex problems rapidly. In many instances, less seasoned engineers can spend many hours or even days struggling with a task that a certified CCIE can solve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have multiple advanced technical credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISA. This permits Progent to provide complete services that incorporate a wide array of technologies without incurring extra expenses and interruptions orchestrating multiple specialists.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is a critical and complicated process. Timely and properly managed patching optimizes security, regulatory compliance, uptime, and capability. Sporadic patch management can cause security gaps, compatibility issues, sluggish or erratic responsiveness, excessive downtime, or unavailability of important features. Patching entails more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances such as routers, firewalls, and wireless APs.

Software Update Management Support for Infrastructure Devices

Progent offers patch management expertise for infrastructure devices from Cisco and other leading suppliers

Progent has delivered high-end support for Cisco infrastructure appliances for over twenty years and Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. To find out about Progent's service options for patch management, go to Progent's patch management solutions.

To learn more details about Progent's consulting support services for Cisco network technology, choose a topic:

Additional Support Expertise Available from Progent
Progent also offers a a wide array of IT expertise in vital practice areas to help businesses to turn Cisco infrastructure products into an integrated IT system that delivers strategic advantage. Some of the services offered by Progent's subject matter experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, security compliance scanning, DBA and application services, and part-time Chief Information Officer services.

Progent can also help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing a convenient centralized resource for IT generalists and application experts, Progent is able to tailor timely, cost-effective, and comprehensive information technology solutions that meet the special requirements of businesses in Schaumburg Illinois.

© 2002-2026 Progent Corporation. All rights reserved.