macOS and OS X, Linux, Solaris Expertise

If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

• Comprehensive Network Support Outsourcing
  Progent's IT outsourcing offers UNIX, Linux, and Sun Solaris developers contact with highly-skilled IT engineers to support and manage your IT network without the expense and hassle of maintaining your own in-house administrative and support staff. Progent's information technology outsourcing allows UNIX, Linux, and Solaris software developers to focus on strategic competitive initiatives while at the same time enjoying the advantages of expert network services. Progent has released a Small Business Network Support Outsourcing White Paper that summarizes ways that outsourcing can cut expenses and enhance operational efficiency.

• Virtual Server Infrastructure
  Progent can show you how to minimize physical servers and leverage your company's investment in non-stop technology by configuring a virtual server architecture with products such as VMware. A virtual server architecture allows UNIX and Linux product developers operating in a predominantly Microsoft Windows environment to maximize the efficiency of costly network resources by dividing physical servers into protected, isolated components that are simple to administer and can affordably and safely accommodate a mix of development operating systems such as UNIX, Linux, and Sun Solaris. Progent's expert consultants can show you how to set up reliable physical and virtual network architectures that are ideal for developing and validating new applications.

• Remote and On-site service and Repair
  Progent's nationwide online help and troubleshooting services are ideal for UNIX, Linux, and Solaris product developers operating in a mostly Microsoft Windows environment. Remote IT help provides maximum leverage for your information technology budget. Sophisticated online support technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your site. Telephone-based help can be upgraded to in-person technical support and repair when needed, but in most of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent's on-site service is offered in key cities throughout the United States.

• Network Monitoring Services
  Progent's round-the-clock network management services are enabled by MS Operations Manager 2007, state-of-the-art software that intelligently observes key network servers to identify incipient problems before they cause downtime. Microsoft System Center Operations Manager 2007 automatically examines event logs from strategic servers, then filters and analyzes these network events based on a comprehensive support database. When MS Operations Manager 2007 detects an anomaly, it executes special remedial routines or generates alarms to notify selected service personnel. MS Operations Manager 2007 also produces historical summaries so you are able to determine the vitality of your information network.

• Helpdesk Outsourcing
  Progent's Help Desk Call Center Outsourcing Services are intended for businesses who must work within a limited IT budget yet who require fast access to a Help Desk Call Center with expert phone support and full escalation support. Key features include help desk call center online assistance for desktop help and network troubleshooting, safe online connectivity to permit Progent's support specialists to see precisely what your customers see so they can resolve issues rapidly, and intelligent prioritization and escalation.

If you are a UNIX and Linux developer who requires comprehensive IT support for a mostly Windows system, call Progent at 800-993-9400 or refer to Contact Progent.

Progent's Help for UNIX-based Systems
Progent's UNIX-family support experts offer small businesses and software developers help with managing and maintaining UNIX/Linux/Mac-based systems that can coexist with Microsoft-based environments. Progent offers your business contact with UNIX support experts, authorized Microsoft consultants, Cisco CCIEs, and security experts accredited by CISSP. This wide array of expertise offers your company a convenient one-stop source to help your business to build and manage a secure and dependable multi-vendor connectivity and communications infrastructure that incorporates Microsoft Windows with leading variants of UNIX such as: Apple macOS and OS X , Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or important Linux distributions including RedHat, SUSE Linux, Debian-GNU and CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.