For offices of all sizes in Chicago Illinois, Progent can provide convenient, fast, and affordable access to Cisco CCIE-certified network experts. Cisco CCIEs are world-class networking engineers who achieve this prestigious certification by completing rigorous testing overseen by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network integration, troubleshooting, and optimization. Progent's CCIEs operate closely with Cisco's internal engineers in identifying problems with IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining software patches to correct problems. A Cisco CCIE knows how to isolate the origin of network difficulties whether from network appliances or applications.

Progent can provide fast online contact with a CCIE specialist so that you has the opportunity to get high-level help for complicated network problems that are affecting your business but are beyond the experience of your ordinary network support organization. Progent's CCIE-certified consultants can access your system using advanced remote connectivity utilities in order to provide rapid and economical analysis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national Internet providers, and consequently their skills are not readily available to smaller businesses. Progent is one of the rare support firms that makes CCIEs available to support small and medium sized companies. Also, Progent can provide fast contact with a CCIE remotely so that you can get timely help for complex network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for timely help with your network, visit remote network help.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
(224) 534-2088 Skokie Network Support Services
Chicago 500 North Michigan Avenue
Chicago, IL 60611
(312) 800-0223 Chicago Network Support Services


Progent maintains one of the biggest rosters of Cisco-premier CCIE engineers of any independent support firm in the U.S. As a result, Progent offers unbeatable expertise in finding networking solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides professional application support for a wide range of business applications, Progent can help you achieve comprehensive IT solutions that maximize the business value of your network.

CCIEs represent an excellent value since their depth of experience allows them to fix the most complex problems rapidly. In common instances, less qualified consultants can spend many hours or even days struggling with a problem that an experienced CCIE can solve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISA or CISM. This allows Progent to offer end-to-end services that incorporate a wide range of IT products without incurring extra expenses and interruptions managing multiple consultants.

Software Update Management for Cisco Infrastructure Devices
Software update management is crucial and complex process. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, sluggish or erratic performance, unnecessary downtime, or loss of key features. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and wireless access points.

Software Update Management Support for Infrastructure Appliances

Progent offers patch management expertise for network infrastructure appliances from Cisco and other suppliers

Progent has provided top-level help for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. To find out about Progent's service programs for firmware update management, visit Progent's software update management services.

In order to find out more information about Progent's consulting support for Cisco network infrastructure, choose a topic:

Additional Consulting Expertise Offered by Progent
Progent can also provide a a wide array of consulting services in key areas to assist companies to turn Cisco networking products into an integrated IT system that delivers strategic advantage. Some of the services offered by Progent's subject matter experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network design and management, Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, security vulnerability scanning, DBA and application expertise, and temporary Chief Information Officer consulting services.

Progent can also assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By offering an efficient one-stop resource for IT generalists and specialists, Progent is able to tailor fast, inexpensive, and comprehensive information technology solutions that meet the unique needs of companies in Chicago Illinois.


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