Progent's Enterprise Support Services

Data Center Consulting and Support Services
Internet colocation sites offer businesses of all sizes an economical option to achieve a protected, robust solution for housing business-critical networks. Colocation facilities host application servers, routers, mass storage and other gear. Progent's data center consulting services provide professional on-premises and remote technical services for businesses who utilize colocation centers in Pittsburgh.

Progent's colocation center consulting services are designed for companies that have computer systems housed at data centers and who require responsive on-premises and remote support from Microsoft and Cisco CCIE premier network professionals.

Progent offers a broad range of data center technical support services, such as system design evaluation, Microsoft Windows and Linux server installation, problem analysis for server and communications systems, developing and implementing high-availability configurations, installing multi-layer protection structures, firewall implementation and repair, configuring load balancing solutions, deploying robust cluster systems, and delivering virtual server support.

Continuous Remote Network Monitoring
Businesses who use colocation facilities can leverage Progent's ProSight WAN Watch network infrastructure monitoring and management consulting to get 24x7 network monitoring that extends well beyond conventional accessibility checking. The Technical Response Center can respond quickly to incipient trouble spots uncovered by WAN Watch before they develop into critical system failures. Progent offers expert online troubleshooting for quick and affordable problem resolution, or if necessary Progent can dispatch premier consultants to the colocation center for on-premises service.

Progent's seasoned support resources are a budget-friendly option to the managed services bundles provided by many data centers because with Progent you are billed only for the services you require when you receive it. No minimum retainers or monthly services agreements are required.

Experts in Internet Data Center Support Services
Because Progent's engineers have extensive backgrounds working with data centers in Pittsburgh, Pennsylvania, Progent can interact effectively with their technical, administration, and facilities management teams to expedite service requests and escalate issues for speedy solutions.

If you are considering migrating to colocation facilities from internal hosting, Progent can architect a comprehensive solution that will align with your business objectives, operational needs, and financial restrictions, while adhering to proven methodologies for colo environments. Critical elements such as fault tolerance, online administration, security, replication and recovery, and hardware support can all be handled by Progent's engineers with extensive field-proven backgrounds that allows them to know which solutions succeed and which lead to problems. Progent can manage your entire migration into the colocation facility, including full project management services to ensure a seamless migration with little interruption of operations.

You can utilize Progent's colo center professionals as a fallback for your in-house network support team or as a second-tier escalation resource for tough problems with network appliances or server configuration. Progent's commitment to promoting knowledge transfer from our skilled experts to our customer's in-house support personnel ensures that our clients receive the best payback for their IT support services investment.

Progent can assist you to choose a colocation site that addresses your particular operational needs, connectivity alternatives, performance levels, corporate security standards, redundancy objectives, financial restrictions, and geographic proximity targets.

The features and cost of Internet data center services can differ widely. To enable you to arrive at the best decisions for your business, Progent's consultants can explain the implications and trade-offs involved with the data center alternatives available in Pittsburgh, Pennsylvania.

Below is a selection of major Internet data centers in Pittsburgh, Pennsylvania where Progent offers on-premises and online technical support and consulting:

Ask Progent for Data Center Consulting Services
For help with equipment hosted at a colo site or for assistance creating a colo strategy, call Progent at 800-993-9400 or refer to Contact Progent.