Enterprise Support

Internet Data Center Consulting and Support Services
Internet data centers provide businesses of any size an economical alternative to create a secure, fault-tolerant solution for housing mission-critical networks. Internet data centers house web and email servers, routers, disk arrays and other equipment. Progent's Internet data center support services deliver expert on-premises and off-site technical services for companies who utilize data centers in Hudson County.

Progent's colocation center support services are designed for businesses with equipment located at Internet Data Centers (IDCs) and who need responsive on-premises and remote technical help from Microsoft and Cisco premier consultants.

Progent offers a broad range of colocation center technical support services, such as network architecture evaluation, Microsoft Windows and Linux server configuration, troubleshooting for server and connectivity systems, developing and implementing high-availability environments, installing multi-layer protection mechanisms, firewall implementation and repair, configuring load balancing solutions, deploying zero-downtime cluster configurations, and delivering virtualization expertise.

24x7 Remote Network Monitoring
Businesses who utilize colocation centers can leverage Progent's ProSight WAN Watch network infrastructure monitoring and management consulting to get 24x7 network monitoring that extends far beyond simple accessibility testing. Progent's remote services team can react proactively to potential problems uncovered by ProSight WAN Watch before they develop into serious network problems. Progent provides expert remote troubleshooting for quick and affordable problem resolution, or if required Progent can dispatch premier consultants to the data center for on-site service.

Progent's expert support offerings are an economical alternative to the managed services bundles offered by some Internet data centers because you pay only for the services you need when you need it. No ongoing retainers or long-term services agreements are required.

Experts in Internet Data Center Support
Because Progent's engineers have in-depth experience providing support in Internet data centers in Hudson County, New Jersey, Progent can interact effectively with their engineering, administration, and facilities management groups in order to speed up service tickets and escalate issues for fast solutions.

If you are thinking of moving to a colocation center from an internal data center, Progent can architect a complete strategy that will meet your business objectives, technical requirements, and budgetary limitations, while following proven methodologies for colo environments. Key elements such as high availability, remote administration, protection, replication and restore, and technical support can all be managed by Progent's engineers with years of hands-on experience that allows them to recognize which approaches succeed and which don't. Progent can oversee your entire migration into the colo site, including full project management support to allow a seamless migration with little interruption of business.

Your company can utilize Progent's colocation center professionals as added support for your in-house network services staff or as a second-tier escalation resource for tough problems with network switches and routers or server configuration. Progent's philosophy of promoting knowledge transfer from our skilled engineers to our customer's IT network support personnel ensures that our clients receive the best return on for their network support services dollars.

Progent can assist you to choose a colocation center that addresses your specific technical needs, connectivity options, performance capability, physical security mandates, redundancy objectives, budgetary limitations, and geographic location targets.

The capabilities and cost of colocation facilities can differ dramatically. To help you to arrive at appropriate choices for your circumstances, Progent's consultants can clarify the implications and trade-offs involved with the colo options available in Hudson County, New Jersey.

Here is a selection of popular Internet data centers in Hudson County where Progent offers on-premises and remote technical support and consulting:

Ask Progent about Data Center Consulting Services
For help with equipment located at a colocation facility or for help creating a colocation strategy, call Progent at 800-993-9400 or go to Contact Progent.