Career and Contract Jobs with Progent

You Need Great Infrastructure to Provide Outstanding Customer Support
Progent is convinced that a carefully designed and implemented network is a crucial factor for enabling any firm's growth, and we apply this belief in our own system infrastructure. We have built a fault-tolerant virtual office infrastructure that allows our in-house engineers and certified contractors to offer fast and efficient support, collaborate closely on sophisticated jobs, and gain from career and private maturity from acting as part of a dynamic company ethos of self motivation and independence.

Our complete distributed information technology infrastructure is housed in three separate advanced Internet data centers (a couple in San Jose and one in Sacramento), providing the highest degree of robustness, redundancy, data protection, and availability. By separating our infrastructure into distinct data centers, we are assured high levels of accessibility. By locating one of our key data centers in Central California, we neutralize the San Francisco region's earthquake threat.

Progent has a sophisticated Voice over IP PBX system housed in one of our data centers. Our VoIP PBX offers transparent, cohesive voice access to all staff consultants nationwide Powerful features including comprehensive call center options, find-me/follow-me calling, universal e-mail Inbox/voice messaging, efficient Voice over IP hardware phones, and PC-integrated software phones, transparent call routing for all users, and integrated automated call management applications all operate in harmony to offer an effective platform to ensure that customers can speedily and conveniently access needed Progent resources.

We have created an expandable architecture of more than 50 servers that power the core applications used to run Progent's consultants, such as Microsoft Exchange e-mail and groupware, accounting and management information systems, client billing packages, call center systems, web support, authentication and protection servers, document handling, print servers, backup and business continuity, sales automation, CRM, system administration and monitoring, and Voice over IP. Progent utilizes virtual server products from VMware to enhance even more our ability to expand and administer our information system.

Progent exploits the robust infrastructure we have created by offering data center services for customers who need quick availability of the benefits of Progent's efficient virtual office environment.

Ensuring That Vital Support Information is Accessible and Protected
Our client documentation practices are unmatched in the information technology outsourcing industry, and Progent has created a powerful system for our consultants to produce complete documentation of all service interactions, exchange those service reports with our clients via email after each authorized task, and store them in a way that allows high productivity for future and/or cooperative work with other Progent engineers. Thanks to replication software, every Progent consultant can gain complete access to important details of customer data any time, and with advanced RSA encryption, client information is at all times safe and secure.

Our virtual office model is stable, mature, and well honed by the active involvement of 100+ Progent personnel nationwide that utilize the system every day. Progent has practiced a virtual office approach since our founding in 1999, and our president Les Kent has a strong background from his previous businesses in designing and implementing innovative virtual office environments since 1994.

By creating a culture and infrastructure based on a virtual office, Progent has attracted a broad range of high-caliber people who attain an enviable degree of productivity, professional growth, and improved life style that has resulted in minimal turnover and enduring customer loyalty.

Benefits of Progent's Virtual Office Work Style
By utilizing Progent's innovative virtual office environment, our staff engineers and contractors can avoid spending time commuting to a central office or traveling to consult in person that could be completed much less expensively by using remote technology. Because the majority of network jobs can be handled off site, our virtual office enables Progent's consultants to devote the highest possible amount of time performing revenue-generating work rather than commuting, and provides customers the quickest available network resolutions at the lowest expense.

Progent engineers have the choice of performing off-site services only, coordinating with other team members in case in-person work may be required. At Progent, you are able to establish your personal work schedule to fit your individual lifestyle without compromising the excellence of customer support.

Learn More Information Concerning Jobs with Progent
Follow these pages to find out more information about our job opportunities, business philosophy, operational conditions, profit sharing structure, and benefits:

• Career Opportunities with Progent
• Work for Contract Professionals
• How Progent Is Different
• Our Compensation and Benefits
• Consulting at Progent Frequently Asked Questions

Here is a list of our current job openings:

Job Code P014
Sr. Microsoft Computer Consulting Expert
Progent is seeking experienced Senior Microsoft computer consultants in the to help a variety of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Specifics about Sr. Microsoft IT Consultant Job

Job Code P016
Desktop Engineer
Progent is seeking Desktop Support Experts to help our clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. Also, work closely with client's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Details on Desktop Support Expert Jobs

Job Code P018
Senior Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for experienced Senior Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to help a variety of small organizations maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Specifics on Senior Microsoft Information Technology Consulting Expert Positions

Sr. Exchange Expert - Remote
Progent is seeking a Sr. Exchange expert to lead enterprise-level Microsoft Exchange design and deployment projects. The right candidate should be a technical consultant with subject matter expertise in Microsoft Exchange 2007 through 2019 and Microsoft Office 365 and with a solid grasp of Active Directory. This role would require experience in the consulting, architectural design, deployment and maintenance of these technologies.

More information about Senior Exchange Consultant Job

Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative (BDR) to operate as a senior-level sales executive who is responsible for selling the company's broad portfolio of IT outsourcing and network consulting, and development services. Responsibilities of the BDR include:

• Producing and explaining key components of consulting propositions that associate our deliverables with an organization's IT goals
• Establishing and maintaining strong relationships with Progent's clients
• Providing continuing account management and developing follow-on sales
• Explaining rapidly evolving technology

If you wish to apply for any position listed above, please send your resume to jobs@progent.com. Be sure to copy the code numbers of the positions of interest.