Progent's Enterprise Support Services

Colocation Center Support Services
Internet colocation facilities offer businesses of any size an affordable way to create a protected, dependable solution for housing mission-critical networks. Internet data centers host application servers, routers, mass storage and other equipment. Progent's Internet data center consulting services provide expert on=site and remote help for businesses who have equipment colocation facilities in Boston.

Progent's colocation center support services are designed for companies that have equipment housed at data centers and who need responsive on-site and remote technical help from Microsoft and Cisco CCIE certified consultants.

Progent provides a broad selection of data center engineering support, including network architecture assessment, Windows and Linux server setup, problem analysis for server and communications infrastructure, designing and deploying fault-tolerant configurations, configuring layered protection structures, firewall implementation and troubleshooting, designing load balancing solutions, deploying robust server clustering configurations, and delivering virtualization support.

24x7 Network Monitoring
Businesses who utilize colocation centers can benefit from Progent's ProSight WAN Watch infrastructure monitoring and management services to get continuous server and application monitoring that extends far beyond simple connectivity testing. Progent's Technical Response Center can react proactively to potential trouble spots detected by WAN Watch before they grow into serious network failures. Progent offers expert online support for fast and affordable repairs, or when required Progent can send certified consultants to the Internet data center for on-premises service.

Progent's expert support offerings are a budget-friendly option to the managed services bundles offered by some colocation centers because you are billed only for the services you require when you receive it. No ongoing retainers or monthly services agreements are required.

Experts in Colo Site Support
Since Progent's engineers have extensive experience working with data centers in Boston, Massachusetts, Progent can interact effectively with their technical, network administration, and operations groups in order to speed up service tickets and prioritize issues for fast resolution.

If you are thinking of moving to colocation for the first time, Progent can architect a complete solution that will align with your business objectives, operational requirements, and financial restrictions, while adhering to proven methodologies for colo environments. Critical areas including fault tolerance, remote management, security, backup and restore, and hardware support can all be managed by Progent's engineers with extensive hands-on backgrounds that enables them to know which solutions succeed and which lead to problems. Progent can oversee your entire move into the data center, including comprehensive project management services to allow a seamless move with minimal interruption of business.

You can utilize Progent's colo center experts as a backup to your internal network services group or as a next-tier escalation option for complex problems with network switches and routers or server setup. Progent's commitment to promoting knowledge transfer from our certified experts to our client's internal network support personnel ensures that our customers get the top payback for their IT support investment.

Progent can assist your company to choose a colocation center that meets your particular technical needs, connectivity alternatives, service response capability, physical security standards, fault tolerance goals, budgetary restrictions, and physical location targets.

The capabilities and pricing of colocation center facilities can vary dramatically. To enable you to arrive at optimal choices for your circumstances, Progent's consultants can clarify the implications and compromises associated with the Internet data center alternatives in Boston, Massachusetts.

Here is a selection of major Internet data centers in Boston where Progent offers on-premises and remote technical support:

Ask Progent about Data Center Consulting Services
For help with equipment hosted at an Internet data center or for help creating a colo strategy, call Progent at 800-993-9400 or refer to Contact Progent.