Progent's Enterprise Support Services

Data Center Consulting and Support Services from Progent
Internet data centers provide companies of all sizes an affordable way to create a secure, high-availability environment for business-critical equipment. Colocation facilities host web and email servers, routers, mass storage and other gear. Progent's Internet data center support services deliver professional on-premises and off-site help for companies who utilize data centers in New York City.

Progent's Internet data center support services are intended for businesses that have computer systems housed at Internet Data Centers (IDCs) and who require responsive on-premises and remote technical help from Microsoft and Cisco CCIE certified network professionals.

Progent provides a broad range of Internet data center technical support, including system design evaluation, Microsoft Windows and Linux server configuration, problem analysis for server and communications infrastructure, designing and deploying fault-tolerant configurations, configuring multi-layer protection mechanisms, firewall implementation and repair, designing load balancing solutions, developing zero-downtime cluster systems, and providing virtual server expertise.

Round-the-Clock Remote Network Monitoring
Businesses who utilize Internet data centers can benefit from Progent's ProSight WAN Watch infrastructure monitoring and management consulting to get continuous system monitoring that extends well beyond conventional connectivity testing. The Technical Response Center can react proactively to potential problems uncovered by WAN Watch before they progress to critical system problems. Progent provides professional remote troubleshooting for fast and cost-effective problem resolution, or when required Progent can dispatch premier consultants to the colocation center for on-premises support.

Progent's seasoned consulting offerings are a budget-friendly option to the managed services packages offered by many colo centers because you are billed only for the support you need when you receive it. No minimum retainers or long-term support agreements are necessary.

Experts in Colocation Center Support
Because Progent's consultants have in-depth backgrounds providing support in colocation facilities in New York City, New York, Progent can interact effectively with their technical, administration, and operations teams in order to expedite service tickets and escalate problems for fast resolution.

If you are thinking of migrating to a colocation center from internal hosting, Progent can architect a complete solution that will align with your business goals, operational requirements, and financial limitations, while adhering to leading practices for colocation center solutions. Critical areas such as fault tolerance, online management, protection, replication and restore, and hardware support can all be managed by Progent's engineers with years of field-proven backgrounds that allows them to recognize which strategies succeed and which don't. Progent can manage your entire migration into the colo site, including full project management services to enable a smooth move with minimal disruption of business.

Your company can utilize Progent's colo center experts as added support for your internal IT services group or as a next-level escalation option for tough issues with network infrastructure or server configuration. Progent's commitment to promoting knowledge transfer from our skilled experts to our client's internal network support personnel ensures that our clients get the top payback for their IT support services investment.

Progent can assist your company to choose a colo site that meets your specific technical requirements, connectivity alternatives, service response capability, corporate security standards, fault tolerance goals, budgetary restrictions, and geographic location targets.

The features and pricing of Internet data center facilities can differ widely. To help you to arrive at the best choices for your circumstances, Progent's experts can explain the implications and trade-offs involved with the data center alternatives available in New York City, New York.

Here is a selection of major colocation sites in New York City, NY where Progent can provide onsite and online technical support:

Get in Touch with Progent about Data Center Support Services
For help with networks situated at an Internet data center or for help developing a data center strategy, call Progent at 800-993-9400 or go to Contact Progent.