Wireless Expertise

Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving mobile access to email, calendars, web applications, and other critical business information. Progent can provide Virginia Beach, Virginia companies support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, provides small companies an economical alternative for incorporating BlackBerry technology productively into their information network.

Progent's experts can help your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for handling key jobs like smartphone deployment, upgrades, and deactivation and also offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows remote synchronization.

BlackBerry Enterprise Server provides a wealth of security options beginning with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great versatility in adjusting levels of protection to match the special requirements of your network. Progent's BlackBerry certified consultants can assist your company to choose powerful security features and enable them wirelessly. Examples of these over-the-air selectable security settings include:

• Lock down a BlackBerry smartphone
• Erase data from a lost BlackBerry smartphone
• Disable Bluetooth functionality
• Enable built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to prevent mobile users from loading or running unsafe or prohibited programs. Progent can assist you to select protective techniques such as:

• List precisely which programs are permitted on the device
• Block third-party software from allocating persistent storage on the BlackBerry device
• Select which functions third-party programs can access on the smartphone
• Restrict the kinds of connections external programs running on the smartphone can establish
• Block all external software from being loaded or executed on the BlackBerry device

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, solution architecture, installation planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Expert
To ask Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.