For immediate online assistance with computer security problems, businesses in Durham North Carolina have access to world-class expertise by contacting Progent's security professionals. Progent's online support staff is ready to offer efficient and economical help with security problems that threaten the productivity of your network. Progent's accredited security engineers are certified to provide help for environments powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert help for critical security and restoration technologies including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-premises backup. Progent's wide array of services covers firewall technology, email filtering and encryption, protected network architecture, and disaster recovery preparedness. Progent's technical support staff has been awarded the industry's most advanced security accreditations including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).

Progent offers online security expertise on a per-minute basis without minimum minutes and without additional fees for sign-up or after hours service. By charging per minute and by delivering world-class support, Progent's pricing structure keeps costs under control and eliminates scenarios where quick solutions turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff may be slower to become aware of a break-in and are least able to mount a quick and coordinated response. The more lateral progress ransomware can manage within a target's network, the more time it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can assist businesses to locate and isolate breached devices and guard clean assets from being compromised. If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Do We Do Now?
Cybersecurity ConsultantsIf your business is currently experiencing a security crisis other than ransomware, visit Progent's Urgent Remote Network Help to see how to get immediate aid. Progent has a pool of seasoned network security specialists who offer remote and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For organizations who have prepared beforehand for being hacked, the step-by-step post-attack response procedure outlined by GIAC is Progent's approved method of handling a major security attack.

Introduction to Progent's Security Services
Managing computer protection and planning for recovering critical information and functions after an attack requires a continual effort that entails an array of technologies and processes. Progent's certified security professionals can support your organization at whatever level in your attempt to secure your IT network, ranging from security assessments to designing a complete security program. Key areas covered by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Based Threats.

Designing and Building Protected Environments
Any company ought to develop a carefully thought out security plan that incorporates both proactive and reactive steps. The pre-attack strategy is a collection of precautions that helps to minimize vulnerabilities. The reactive strategy specifies procedures to help IT personnel to evaluate the losses resulting from an attack, repair the damage, document the experience, and restore business functions as soon as feasible. Progent can advise you how to incorporate protection into your business processes. Progent can set up scanning utilities, define and execute a secure network infrastructure, and propose procedures and policies that will optimize the safety of your network. Progent's security experts are available to assist you to set up a firewall, design safe online and mobile connectivity to e-mail and data, and install an efficient virtual private network.

If your company is interested in an affordable way for jobbing out your security management, Progent's 24x7 Monitoring Options include automated online network monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Restoration and Security Forensics
Progent has expertise in recovering systems and computers that have been compromised, are quarantined, or have failed as a result of a security attack. Progent can show you how to assess the losses caused by the assault, return your company to normal functions, and retrieve data compromised as a result of the attack. Progent's security specialists can also perform a thorough failure evaluation by going over event logs and using a variety of advanced forensics tools. Progent's background with security consulting minimizes your downtime and allows Progent to recommend effective measures to avoid or contain new assaults.

Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to rebuild a network that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. For more information, visit ransomware removal and restoration consulting.

Work-from-Home Security Solutions
Work-from-Home employees typically utilize their own computing devices and usually operate in a unsecured physical area. This multiplies their vulnerability to malware attacks and calls for careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of policies based on leading practices. Progent's seasoned team of Work-from-home support experts can help you to design, deploy and maintain a compliant security solution that protects critical information resources in networks that include an at-home workforce and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the security and reliability of your computer environment, Progent's patch management services permit your in-house IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management platform that includes computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to protect endpoints against modern assaults including ransomware, familiar and new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial incident response tool activated by Progent to provide control and visibility of a customer's system in the first stages of a ransomware emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response solutions.

Consulting Services for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable assessment of your network so you can identify, rank, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. NodeZero pentests can insert decoys called tripwires like bogus files or credentials to find out when your network is actively under attack along various attack vectors. Tripwires provide enough detail to allow you to react promptly with your incident response tools and procedures before an attacker can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to evaluate your current security profile. Progent can also assist you to strengthen your network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT resources. To learn more information about Progent's threat analysis solutions based on on NodeZero's pentest products, refer to Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security experts can perform extensive intrusion tests without the awareness of your organization's in-house network support staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are properly configured and actively monitored. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup product vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup processes and allow transparent backup and fast recovery of vital files/folders, apps, system images, and virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, user error, ill-intentioned insiders, or software bugs. Managed backup services in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and give your password you are asked to verify your identity on a device that only you have and that uses a different network channel. A broad selection of devices can be utilized for this added means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. To find out more about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's seasoned engineers offer unique support in vital areas of network security such as:

Information Risk Evaluation and Compliance Assessment
Progent offers expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network tests to reveal potential security gaps. Progent has extensive skills with these and similar tools and can help your company to analyze assessment reports and react efficiently. Progent's security consultants also can perform web software testing and can perform expert evaluation of enterprise-wide security to assess your company's compliance with major industry security standards such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as portable handsets. Find out more information concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical expertise for Cisco's entire family of security and VPN technologies including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Learn more details about Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad range of network security solutions from Microsoft and Cisco, Progent can provide companies of all sizes advanced engineering services for products from other major firewall and VPN suppliers. Progent's engineers can provide:

Certified Information Security Manager Security Consulting Services
CISM Experts for Durham North CarolinaCISM defines the fundamental skills and worldwide standards of performance that computer security managers are required to achieve. It provides business management the assurance that consultants who have been awarded their CISM have the background and knowledge to provide effective security management and consulting services. Progent can provide a CISM consultant to help your enterprise in key security disciplines such as information security governance, vulnerability management, data protection process control, and crisis handling support.

Learn more information about Progent's Certified Information Security Manager (CISM) Security Consulting Services.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified System Security Engineers for Durham North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation as a result of demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity management practices, security design and test systems, connection permission methodology, software development security, business processes security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Find out the details about Progent's CISSP Support Services.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Durham North CarolinaProgent's ISSAP Certified security experts have earned ISSAP accreditation as a result of thorough testing and significant hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.

Get the details concerning Progent's ISSAP Certified Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security models that balance your operational requirements with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor (CISA) Consultants for Durham North CarolinaThe Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that represents expertise in network security audit and control. Certified by ANSI, the CISA accreditation requires that candidates pass an exhaustive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Premier security audit consultant trained to help businesses in the areas of IS audit process, IT governance, network assets and infrastructure planned useful life, IT service delivery, safeguarding information assets, and business continuity planning.

Read additional details about Progent's Certified Information Systems Auditor Support Expertise.

CRISC IT Risk Management Experts
CRISC IT Risk Engineers for Durham North CarolinaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified consultants for objectively assessing your IS control mechanisms and with the expertise of Progent's CISM-certified consultants for implementing security policies.

Read more details concerning Progent's CRISC IT Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Consulting Services
Network Security Experts with GIAC Certification for Durham North CarolinaGIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC's goal is to make sure that a certified professional has the knowledge appropriate to provide services in important areas of network, data, and application program security. GIAC certifications are acknowledged by companies and government organizations around the world including United States NSA. Progent offers the assistance of certified consultants for all of the network security capabilities addressed within GIAC certification topics such as auditing perimeters, security incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Expertise
If your organization is situated in Durham North Carolina and you're looking for network security support services, phone Progent at 800-993-9400 or refer to Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
(704) 886-2333 Charlotte Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
(336) 510-0330 Greensboro Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
(919) 680-1400 Durham Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
(984) 206-8441 Raleigh Network Support Services



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