For organizations of all sizes in Durham North Carolina, Progent offers easy, fast, and economical access to CCIE-certified engineers. Cisco CCIEs are world-class network experts who achieve this prestigious certification only after rigorous examinations overseen by Cisco. CCIEs can handle the most complicated issues surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS software and developing workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of computer network problems stemming from hardware or software.

Progent can provide fast and affordable online contact with a CCIE expert so you can get high-level help for complicated network issues that are affecting business productivity but are outside the experience of your ordinary IT support organization. Progent's CCIE-certified consultants can connect to your network using advanced remote connectivity utilities in order to perform rapid and economical diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their help is not readily available to the general public. Progent is among the rare service firms that makes CCIEs accessible to assist small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by telephone so that you can get immediate support for urgent network problems that are hurting worker productivity. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, go to online network troubleshooting.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280		 (704) 886-2333 Charlotte Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408		 (336) 510-0330 Greensboro Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703		 (919) 680-1400 Durham Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612		 (984) 206-8441 Raleigh Network Support Services


Progent has one of the largest rosters of Cisco-premier CCIE engineers of any independent support firm in the United States. As a result, Progent can provide world-class expertise in finding network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Certified Partner and offers professional application support for a wide range of popular applications, Progent can deliver comprehensive information technology solutions that maximize the strategic value of your information system.

CCIEs are an exceptional value since their deep expertise enables them to fix the most complex problems rapidly. In most instances, less seasoned engineers can burn up many hours or days wrestling with a problem that an experienced CCIE can resolve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of advanced industry certifications including Microsoft MCSE, and an important security credential such as CISSP or CISA. This allows Progent to provide comprehensive services that address a wide array of technologies without requiring needless expenses and interruptions managing too many specialists.

Patch Management for Cisco Network Infrastructure Devices
Patch management is a critical and complicated task. Timely and correctly managed updating maximizes security, compliance, uptime, and capability. Haphazard software update management can result in security gaps, compatibility issues, slow or erratic performance, needless offline stretches, or loss of key functions. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for network appliances like routers, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Appliances

Progent offers software update management expertise for infrastructure devices from Cisco and other leading suppliers

Progent has provided top-level help for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable option for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. To learn about Progent's service programs for patch management, see Progent's patch management services.

In order to find out more about Progent's world-class support services for Cisco network infrastructure, select a topic:

Other Support Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consulting professionals can provide support for a variety of important areas of IT systems, making it possible for Progent's experts to deliver end-to-end IT solutions for organizations of any size. A sampling vital fields where Progent can deliver world-class expertise are: By providing a convenient centralized source for IT generalists and application experts, Progent is able to tailor fast, cost-effective, and thorough IT solutions that meet the unique requirements of companies in Durham North Carolina.

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