Wireless Consulting Services

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular products for achieving location-independent access to email, scheduling, web-based programs, and other critical business information. Progent can provide Yonkers, New York businesses support from BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online service delivery model, gives small companies an economical solution for integrating BlackBerry products productively into their business information network.

Progent's experts can help your company with SQL Server 2019 development consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange Server, Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad variety of crucial administrative tasks that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry BES Server to do basic jobs such as:

• Deploy and manage applications
• Plan smartphone, program, and policy updates
• Update BlackBerry smartphone software wirelessly
• Control user and group configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

• Configure and support BES Server's high-availability architecture based on virtualization
• Deploy BlackBerry smartphones remotely
• Set specialized management roles
• Monitor and report on the overall health of your system

Expert BlackBerry Consulting Support Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible by phone to deliver expert technical help to companies in the Yonkers area or anywhere in New York. Progent's seasoned online consulting experts have helped IT organizations solve network issues and cut support costs in every state in the country and established a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide array of issues related to BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, solution architecture, roll-out planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Expert
To ask Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.