Enlarging your remote workforce can have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Eugene organization to select the right technologies and follow best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide services that go from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Eugene, Oregon companies to with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the corporate PBX environment to accommodate telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can assist businesses of any size to design or tune a telecommuter IP voice environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports additional combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Eugene, Oregon organization, call 1-800-993-9400 or visit Contact Progent.