For companies of any size in Eugene Oregon, Progent can provide convenient, fast, and economical access to CCIE-certified engineers. Cisco CCIEs are top-level networking experts who achieve this elite recognition by completing rigorous examinations by Cisco. CCIEs can handle the most complex issues surrounding network deployment, repair, and optimization. Progent's CCIEs operate directly with Cisco's internal engineers in identifying problems with Cisco IOS or NX-OS software and coming up with workarounds or obtaining software updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of network problems whether from network appliances or software.

Progent can provide fast and affordable online contact with a CCIE specialist so you has the opportunity to receive timely help for complex network issues that are impacting productivity but are beyond the scope of your ordinary IT maintenance organization. Progent's Cisco CCIE-certified engineers can connect to your network using advanced remote connectivity tools in order to provide rapid and low-cost diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and consequently their skills are not easily available to smaller organizations. Progent is one of the few support organizations to make CCIEs available to support small and medium sized businesses. Also, Progent offers fast contact with a CCIE by telephone so that you can get immediate support for urgent network issues that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's online network assistance.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401		 (541) 359-3233 Eugene Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301		 (503) 967-4777 Salem Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204		 (503) 334-0354 Portland Network Support Services


Cisco's extensive selection of new and vintage infrastructure devices supported by Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data protection and VPN technology. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal support specialists and Cisco's latest learning resources to keep at the leading edge of network solutions.

Software Update Management for Cisco Network Appliances
Software update management is a critical and complex process. Timely and correctly managed updating maximizes security, compliance, uptime, and functionality. Sporadic software update management can result in security gaps, compatibility problems, slow or erratic responsiveness, unnecessary offline stretches, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for network infrastructure appliances such as routers, firewalls, and wireless APs.

Software Update Management Support for Network Devices

Progent can provide software update management support for network devices from Cisco and other major suppliers

Progent has provided high-end help for Cisco networking products for over two decades and Progent's support services for patch management offer organizations of any size a versatile and affordable option for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. To learn about Progent's service options for firmware update management, go to Progent's patch management solutions.

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Additional Support Services Available from Progent
Progent also offers a a wide array of IT consulting expertise in critical practice areas to assist companies to convert Cisco networking products into an integrated IT system that provides strategic advantage. Some of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security compliance assessment, database administration and database development expertise, and temporary Chief Information Officer services.

Progent can also assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient one-stop source for network generalists and application experts, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that fit the specific requirements of businesses in Eugene Oregon.

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