For companies of all sizes in Winston-Salem North Carolina, Progent offers convenient, quick, and economical access to CCIE-certified network experts. CCIEs are world-class networking experts who achieve this elite certification only after rigorous examinations administered by Cisco. CCIE-certified consultants can handle the most complex problems associated with network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate closely with Cisco's internal staff in identifying problems with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco certified CCIE knows how to detect the origin of network problems whether from hardware or applications.

Progent can provide fast online contact with a CCIE expert so you has the opportunity to get high-level help for complicated network problems that are impacting business productivity but are outside the scope of your ordinary IT support resources. Progent's CCIE-certified support professionals can access your network using advanced remote connectivity tools in order to perform fast and efficient diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their skills are not easily available to smaller businesses. Progent is among the few support providers that makes CCIEs available to support small and medium sized companies. Also, Progent can provide quick contact with a CCIE remotely so that you can receive timely help for complex network problems that are reducing business efficiency. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit online network support.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280		 (704) 886-2333 Charlotte Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101		 (336) 793-9929 Winston-Salem Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408		 (336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612		 (984) 206-8441 Raleigh Network Support Services


Progent has one of the biggest teams of Cisco-certified CCIE experts of any independent consulting company in the U.S. As a result, Progent offers unbeatable skill in finding networking solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and provides professional application support for a broad range of business applications, Progent can integrate end-to-end information technology solutions that maximize the strategic value of your network.

CCIEs are an exceptional value since their deep expertise enables them to resolve the most intractable problems quickly. In common cases, less qualified consultants can spend many hours or even days struggling with a task that a certified CCIE can resolve in minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISA. This allows Progent to offer end-to-end services that incorporate a broad range of IT products without incurring needless expenses and delays orchestrating too many specialists.

Software Update Management for Cisco Network Infrastructure Appliances
Software update management is a vital and complex process. Prompt and properly managed patching maximizes security, compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or unavailability of important functions. Patching involves more than occasional updates of an OS and applications for servers and endpoints. Firmware updates can be as essential for network appliances like switches, firewalls, and wireless APs.

Patch Management Services for Network Appliances

Progent offers software update management support for network devices from Cisco and other major suppliers

Progent has delivered top-level help for Cisco infrastructure products for more than twenty years and Progent's support services for patch management offer businesses of any size a flexible and affordable option for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving IT network. To find out about Progent's services for patch management, see Progent's software update management service plans.

In order to learn more details concerning Progent's online and on-premises support for Cisco technology, select a topic:

Other Support Expertise Available from Progent
Progent can also provide a wide range of IT expertise in vital practice areas to assist companies to turn Cisco infrastructure technology into an integrated information solution that provides competitive advantage. Some of the services available from Progent's experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and management, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, PEN testing with NodeZero from Horizon3.ai, security vulnerability scanning, database administration and application expertise, and part-time Chief Information Officer services.

Progent can also assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient one-stop source for IT generalists and specialists, Progent is able to tailor fast, inexpensive, and thorough IT solutions that fit the unique needs of companies in Winston-Salem North Carolina.

© 2002-2026 Progent Corporation. All rights reserved.