Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Eugene company to select the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Eugene, Oregon businesses to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Eugene, Oregon organization, call 1-800-993-9400 or refer to Contact Progent.

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