Enlarging your telecommuter workforce may have a significant impact on network architecture, security, and company workflows. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Toronto organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers support services that go from on demand guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Toronto, Ontario businesses to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home workforce can be particularly challenging if you must manage a mix of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated as well as modern IT products in virtual office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services available from Progent to assist you to create a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a safe connection for authenticated at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent can help your company to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your telecommuters to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and interact with a data center computer's desktop. This technology provides IT managers more control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide top-tier online consulting for integrating home routers from a range of vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting the whole family and guests, are commonly used by telecommuters to connect to their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can help businesses to resolve these issues by delivering expertise that include Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access methods impact the speed and availability of connections between telecommuters and the corporate data center. Vital applications may require backup Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, choosing appropriate service bundles, and integrating high-availability Internet connections. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Toronto, Ontario company, phone 1-800-993-9400 or visit Contact Progent.