For organizations of all sizes in Toronto Ontario, Progent offers convenient, quick, and affordable communication with CCIE-certified engineers. Cisco CCIEs are world-class networking professionals who earn this prestigious recognition by completing rigorous examinations administered by Cisco. CCIEs can handle the most complex issues associated with network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco CCIE can pinpoint the source of computer network problems whether from network appliances or software.

Progent offers fast online access to a CCIE expert so you has the opportunity to receive high-level assistance for complicated network issues that are impacting business productivity but are outside the scope of your local network maintenance resources. Progent's Cisco CCIE-certified support professionals can access your network using state-of-the-art remote support utilities that allow them to perform rapid and cost-effective analysis and remediation of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and consequently their skills are not readily available to smaller organizations. Progent is among the rare support firms to make CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE by telephone so that you can get timely help for complex network problems that are hurting business efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, go to online network troubleshooting.

Progent has one of the biggest groups of Cisco-certified CCIE engineers of any independent support company in the U.S. As a result, Progent can provide unbeatable expertise in finding networking solutions focused on Cisco products. Since Progent is also a Microsoft Partner and provides expert application support for a broad array of business applications, Progent can integrate end-to-end information technology solutions that optimize the strategic value of your network.

CCIEs are an exceptional value because their deep experience allows them to solve the most intractable problems quickly. In many cases, less qualified consultants can spend many hours or even days wrestling with a problem that a certified CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISA. This allows Progent to offer end-to-end services that incorporate a broad range of technologies without incurring needless costs and interruptions managing too many consultants.

Patch Management for Cisco Network Appliances
Patch management is a critical and complex task. Timely and correctly managed patching maximizes cybersecurity, compliance, uptime, and functionality. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or inconsistent performance, excessive offline stretches, or loss of key features. Patching involves more than periodic updates of an OS and apps for servers and endpoints. Firmware patches can be as essential for network appliances like routers, firewalls, and Wi-Fi access points.

Patch Management Services for Network Devices

Progent offers patch management support for infrastructure appliances from Cisco and other major suppliers

Progent has provided high-end support for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT network. To find out about Progent's service options for firmware update management, see Progent's patch management service plans.

In order to learn more information about Progent's professional support for Cisco network infrastructure, select a subject:

Additional Support Services Offered by Progent
In addition to Cisco technology, Progent's consulting professionals can provide support for a variety of important areas of IT systems, allowing Progent to provide full-featured IT solutions for organizations of any size. A sampling key areas where Progent can provide high-level support include: By offering a convenient centralized source for network generalists and specialists, Progent can deliver timely, cost-effective, and thorough IT solutions that meet the special requirements of businesses in Toronto Ontario.



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    • Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of network consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also assist your business to design and implement a move to the Flexential facility with services such as designing system architecture, specifying hardware components, system setup and validation, troubleshooting, streamlining remote network management, and training your network support team.












    • Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective security systems that guard a small business against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources distributed over a mix of physical datacenters and public and private clouds.













    • Cisco has designed a full product line of routers including appliances built to deliver the security, bandwidth, and availability demanded by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.














    • Progent's certified database developers can provide small and midsize businesses online DBA and programming services for popular database products such as MS SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include installation and integration, application architecture and programming, administration services, synchronization solutions, capacity planning, performance tuning, data migration, information security, backup/restore options, problem solving, and training.










    • Progent's Solaris family consulting services provide small and mid-size businesses and developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.






    • Progent is one of the most qualified network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 for typical situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.








    • Colocation sites allow companies to share world-class facilities for hosting computer hardware that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation program such as selecting and moving to a colo site, designing network architecture, defining hardware, on-premises and remote maintenance, establishing offsite system administration, and training your support staff.









    • Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).






    • Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).








    • Progent's Microsoft-certified consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is Microsoft's new title for the change management platform previously known as SMS Server. System Center Configuration Manager offers a variety of new features to SMS Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application software deployment, security patch administration, software metering, and licensing reconciliation. Progent's consultants can also help your company to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager.









    • Global Information Assurance Certification was established in 1999 to certify the knowledge of network security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the network security services covered within GIAC certification such as auditing infrastructure vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.









    • Progent can help you plan, configure, manage, and repair an efficient Wi-Fi LAN infrastructure, select sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete wireless system security plan that is well integrated with the security plan for your entire corporate network.


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