Cybersecurity and Information Assurance Expertise
Toronto Enterprise and Small Business IT Network Environments
To get fast remote assistance with network security problems, businesses in Toronto Ontario have access to world-class troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is ready to provide fast and economical assistance with security problems that are impacting the viability of your information system. Progent's security engineers are certified to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert help for critical security and recovery solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-site backup. Progent's broad selection of consulting services addresses firewall expertise, email security, protected network design, and business continuity preparedness. Progent's technical support staff has earned the industry's most advanced security certifications including Certified Information Security Manager and Certified Information Systems Security Professional.
Progent offers online security support on a by-the-minute basis without minimum call duration and without additional fees for setup or after hours service. By charging per minute and by delivering world-class help, Progent's pricing model keeps expenses under control and avoids scenarios where quick fixes turn into big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to become aware of a break-in and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to manage within a victim's system, the longer it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses to locate and isolate breached devices and guard clean resources from being compromised. If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Do We Do Now?
In case your network is now fighting a security crisis other than ransomware, visit Progent's Urgent Online Network Support to see how to receive immediate assistance. Progent maintains a pool of certified cybersecurity specialists who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future exploits.
For organizations who have planned carefully for being hacked, the formal incident handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security attack.
Overview of Progent's Security Services
Coordinating data security and preparation for recovering critical information and systems following an attack demands a continual process involving a variety of tools and processes. Progent's security engineers can help your business at all levels in your efforts to safeguard your IT system, ranging from security evaluation to designing a comprehensive security program. Key technologies covered by Progent's security engineers include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Based Threats.
Designing and Building Secure Environments
Any company should develop a carefully thought out security strategy that incorporates both proactive and responsive activity. The proactive plan is a collection of precautions that helps to reduce vulnerabilities. The reactive strategy specifies activities to help security personnel to inventory the losses caused by an attack, remediate the damage, document the event, and revive business functions as quickly as possible. Progent can show you how to design security into your business processes. Progent can configure scanning software, create and implement a safe computer infrastructure, and propose processes and policies to enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, design safe online and mobile access to email and information, and configure an effective virtual private network.
If your company is looking for an economical way for jobbing out your security administration, Progent's 24x7 Network Support Packages include continual online network tracking and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Recovery and Security Forensics
Progent provides skill in recovering networks and servers that have been hacked, are in question, or have stopped working as a result of a security breakdown. Progent can help evaluate the losses resulting from the breach, restore normal business operations, and retrieve information lost as a result of the assault. Progent's certified engineers can also manage a comprehensive failure evaluation by going over event logs and using other advanced forensics tools. Progent's background with security problems minimizes your downtime and permits Progent to recommend effective measures to avoid or contain future attacks.
Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to rebuild an IT network compromised by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. For more information, visit ransomware removal and recovery expertise.
Work-from-Home Security Solutions
At-home staff members typically utilize their own computers and often operate in a poorly secured physical environment. This multiplies their vulnerability to malware attacks and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user education, and the creation of security policies built on leading practices. Progent's veteran team of Work-from-home solutions consultants can help your business to design, implement and manage a compliant security solution that protects critical information assets in environments that include remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to maximizing the security and functionality of your computer environment, Progent's software/firmware update management services permit your in-house IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management stack that features AI software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to defend popular endpoints against modern cyberthreats including ransomware, known and brand-new malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first EDR response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware breach. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, automated assessment of your internal and perimeter network so you can uncover, rank, remediate, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires like fake credentials to find out when your system is currently under attack across proven attack paths. Tripwires provide sufficient information to allow you to react promptly with your incident response workflows before an attacker can do serious damage. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also help you to harden your existing network security and can help you to plan and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum protection for on-prem, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability analysis solutions based on on NodeZero's penetration test platform, refer to Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is an important component of any overall network security plan. Progent's security professionals can run thorough penetration tests without the awareness of your company's internal network support staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Services.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup technology companies to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your backup processes and allow transparent backup and fast restoration of important files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are requested to confirm your identity via a unit that only you have and that is accessed using a separate network channel. A broad selection of devices can be utilized as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For details about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified engineers can provide world-class specialized help in vital areas of IT protection including:
Vulnerability Audits and Compliance Testing
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive network scans to reveal possible security problems. Progent has extensive experience with these utilities and can assist your company to understand audit results and react efficiently. Progent's security engineers also provide web application testing and can perform thorough evaluation of enterprise-wide security to assess your organization's compliance with key global security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless appliances as well as mobile devices. Read more information about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's entire range of protection and Virtual Private Network (VPN) technologies such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Find out additional information about Cisco Protection, VPN and Aironet Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes top-level consulting for security products from other popular firewall and VPN suppliers. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Consulting
- Check Point Software Technologies Ltd Expertise
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Inc Help
- Juniper/NetScreen Deployment and Support
- SonicWall Inc. Consulting
- Fortinet FortiGate Firewall Expertise
- Symantec Corp Engineering Services
Certified Information Security Manager defines the fundamental skills and international benchmarks of service that information security managers are expected to achieve. CISM provides executive management the confidence that those who have earned their accreditation have the experience and knowledge to provide efficient security management and consulting support. Progent can provide a CISM consultant to help your organization in vital security disciplines such as data security governance, vulnerability assessment, data security program management, and incident response support.
Find out more information about Progent's Certified Information Security Manager Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are cybersecurity specialists who have been awarded CISSP status through demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity administration practices, security design and test systems, access permission methodology, applications development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Find out additional information concerning Progent's CISSP Support Services.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Certified security consultants are specialists who have been awarded ISSAP accreditation after rigorous testing and extensive experience. field experience with network security architecture. ISSAP consultants possess in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.
Learn additional details about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security consultant able to help companies in the fields of information systems audit process, IT governance, systems and architecture planned useful life, information technology service delivery, safeguarding data assets, and business continuity preparedness.
Read more details about Progent's CISA Consulting Expertise.
CRISC Network Risk Management Specialists
The CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to design, deploy, and support information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the support provided by Progent's CISA-Certified consultants for objectively auditing your IS control mechanisms and with the services of Progent's CISM consultants for designing company-wide security policies.
Find out additional information about Progent's CRISC IT Risk Management Expertise.
Global Information Assurance Certification Professional Services
GIAC was established in 1999 to validate the skill of computer security engineers. GIAC's goal is to make sure that an accredited security consultant has the knowledge necessary to deliver support in key areas of network, information, and application program security. GIAC accreditations are acknowledged by businesses and institutions around the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified professionals for any of the network security services addressed under GIAC certification programs such as auditing security systems, security incident response, intrusion detection, web-based application security, and SIEM solutions.
Find out additional information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Support
If your company is located in Toronto Ontario and you're trying to find computer security consulting, telephone Progent at
An index of content::
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced IT support packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks world-class reliability, protection, and performance.
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server offers a central spot for your employees or clients to access, organize, share and manipulate useful information, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint environment or upgrade to the current version of SharePoint.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and slates to power-user desktops. A wealth of new and improved features, such as touch screen interface and iconic live tiles GUI, offer a broad range of benefits for companies who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the product's various technical enhancements.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous testing and extensive experience with network security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
For enterprise project management assistance, Progent offers access to veteran information technology professionals with years of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on schedule and within budget.
The CISA credential is a globally recognized achievement that signifies expertise in network security auditing. Accredited by ANSI, the CISA credential requires that candidates undergo an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit process, information technology administration, systems and architecture lifecycle, IT support, safeguarding of information resources, and disaster recovery planning.
Progent can assist your business in all facets of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ProSight Active Security Monitoring utilizes next generation behavior-based analysis technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against familiar and new ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Progent's colocation center support services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-premises assistance at the co-location facility as well as remote support from Microsoft and Cisco Certified experts. Progent offers a complete array of Internet Data Centers and data center and colocation support services including system architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage clustering configurations.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports sent by each consultant to every customer. The discipline of detailing and organizing support activity results in more effective service and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
For replies to common enquiries about being employed by Progent, go to Working with Progent Questions and Answers.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing, and both IP and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and rollout strategies, install Windows Server 2008 with your network environment and applications, educate your IT personnel how to run new administration tools, and provide continuing consulting and tech support via affordable options such as Helpdesk service and remote technical support.
Progent's Meraki wireless access point consultants offer remote and on-premises support to assist organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your changing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's comprehensive family of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
The server cluster feature set built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and management of server clusters that offer greater levels of system availability, security, efficiency, and versatility. New or improved capabilities include cluster Validation, revamped setup and deployment, improved cluster management, redesigned cluster architecture for increased uptime, better security and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist you evaluate the advantages of failover clusters, plan and implement a deployment, train your IT personnel to administer your cluster environment, provide ongoing consulting and support services, and create and validate a business continuity plan.
Progent's affordable deliver advanced remote monitoring and management tools to keep your network operating smoothly and securely by tracking the health of vital IT devices, centralizing their management, and blocking cyber attacks including ransomware.
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