Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Toronto, Ontario companies the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry environments or transition efficiently to a modern smartphone solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Technical Support for BlackBerry BES Server
Research in Motion's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of key management jobs that span from smartphone configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Toronto, Ontario who need quick and economical help from a certified BlackBerry consultant, Progent offers effective online assistance from a veteran network support staff who have provided network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer professional support in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also help your company to troubleshoot a wide range of problems associated with synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs low and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.


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