Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Toronto company to select the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Toronto, Ontario organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat, and screen sharing for both onsite users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to manage your current conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to optimize your network architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Toronto, Ontario organization, call 1-800-993-9400 or refer to Contact Progent.

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