Enlarging your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Providence organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Providence, Rhode Island organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized platform for protecting corporate information by controlling local, mobile, and at-home endpoints.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Managed endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint devices of telecommuters can use Intune to provision and authenticate apps on managed devices, push updates and certificates, set up policies for permission to access data and resources, manage passwords, establish VPN connections, determine how home-based workers share information, establish threat protection, verify compliance, and delete sensitive data from lost, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. For details about Intune and how Progent can assist your company to use this platform to manage the devices of your at-home workers, go to Intune remote device management expertise.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that allows network managers to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a one-time purchase. Top capabilities of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. To find out about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Providence, Rhode Island business, phone 1-800-993-9400 or refer to Contact Progent.