For companies of any size in Providence Rhode Island, Progent offers easy, quick, and affordable contact with Cisco CCIE-certified network experts. Cisco CCIEs are world-class network experts who earn this elite recognition by completing rigorous testing overseen by Cisco. CCIEs can handle the most complicated issues surrounding network integration, troubleshooting, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing anomalies with IOS or NX-OS software and developing temporary alternatives or receiving program updates to fix problems. A Cisco-qualified CCIE knows how to detect the origin of network difficulties whether from hardware or software.

Progent can provide affordable remote contact with a CCIE specialist so your company can get high-level assistance for complex network problems that are impacting business productivity but are beyond the scope of your local network maintenance organization. Progent's Cisco CCIE-certified engineers can access your network via advanced remote connectivity utilities that allow them to perform rapid and efficient analysis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and so their skills are not easily accessible to smaller organizations. Progent is one of the few support organizations that makes CCIEs available to help small and medium sized companies. Also, Progent can provide quick access to a CCIE by telephone so that you can get immediate support for complex network issues that are reducing worker efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network help.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Providence 166 Valley Street
Providence, RI 02909		 (401) 354-1881 Providence Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843		 (978) 989-6597 Lawrence Network Support Services
Boston 201 Washington Street
Boston, MA 02108		 (857) 770-0339 Boston Network Support Services


Cisco's extensive family of new and vintage connectivity appliances familiar to Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, Catalyst FWSM, secure broadband and IS routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed APs and switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus security and Virtual Private Network (VPN) technology. Maintaining one of the largest groups of Cisco-certified CCIE experts of any independent support firm, Progent has priority access to Cisco's internal experts and the latest learning tools to keep at the leading edge of network technology.

Patch Management for Cisco Network Infrastructure Devices
Software update management is a vital and complex task. Prompt and properly managed patching optimizes security, regulatory compliance, uptime, and capability. Haphazard software update management can result in security gaps, compatibility issues, slow or erratic responsiveness, needless offline stretches, or loss of key functions. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for network infrastructure appliances such as switches, firewalls, and Wi-Fi APs.

Software Update Management Services for Network Appliances

Progent can provide software update management expertise for network devices from Cisco and other major suppliers

Progent has delivered advanced help for Cisco infrastructure products for more than twenty years and Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. To find out about Progent's service options for software update management, check out Progent's software update management solutions.

To learn more concerning Progent's world-class support for Cisco technology, select a topic:

Additional Consulting Expertise Offered by Progent
Progent can also provide a wide range of IT consulting services in critical areas to help businesses to turn Cisco infrastructure products into a cohesive information solution that delivers strategic advantage. Some of the consulting services available from Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, security compliance assessment, DBA and application services, and part-time CIO consulting services.

Progent can also assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing an efficient one-stop resource for IT generalists and application experts, Progent can tailor fast, cost-effective, and thorough IT solutions that address the special requirements of companies in Providence Rhode Island.

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