Enlarging your remote workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Augusta-Richmond County organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Augusta-Richmond County, Georgia companies to with any aspect of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure needed to support a remote workforce can be especially complex if you must manage a mix of personal hardware such as desktop computers and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as current technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Services offered by Progent to help you to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authorized remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent can help you to configure and manage VPN access between your teleworkers and your key network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect software for safe VPN connections for a wide selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and use a data center computer's desktop. This technology provides network managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert remote support for deploying routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often supporting an entire household and visitors, are frequently used by at-home employees to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to mitigate these problems by providing services that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP setup help.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Business-critical processes may require redundant Internet access in case the normal connection breaks. Progent offers expertise for identifying ISPs, selecting sensible service packages, and integrating fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or refer to Contact Progent.