For organizations of all sizes in Augusta-Richmond County Georgia, Progent offers convenient, fast, and affordable communication with Cisco CCIE-certified engineers. CCIEs are world-class networking experts who achieve this elite certification by completing strenuous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network integration, repair, and optimization. Progent's CCIE-certified support specialists operate directly with Cisco's in-house staff in identifying anomalies with Cisco IOS or Cisco NX-OS software and developing workarounds or receiving software patches to fix problems. A Cisco certified CCIE has the experience to detect the origin of network difficulties stemming from hardware or software.

Progent can provide fast remote access to a CCIE expert so that you can obtain high-level assistance for complex network problems that are affecting productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE-certified engineers can connect to your network using state-of-the-art remote support tools that allow them to provide fast and low-cost diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide Internet providers, and so their help is not easily available to smaller businesses. Progent is one of the rare consulting organizations to make CCIEs accessible to assist small and mid-size companies. In addition, Progent can provide fast access to a CCIE by phone so you can receive timely support for urgent network problems that are hurting business productivity. To learn how to contact a Progent CCIE for timely help with your network, go to remote network support.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901		 (706) 760-7377 Augusta-Richmond County Network Support Services


Cisco's extensive family of current and vintage connectivity appliances familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus security and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE consultants of any independent consulting company, Progent has priority access to Cisco's internal experts and Cisco's latest training tools to stay at the leading edge of connectivity solutions.

Software Update Management for Cisco Infrastructure Appliances
Patch management is an essential and complicated task. Prompt and properly managed updating optimizes security, compliance, uptime, and capability. Haphazard software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic responsiveness, excessive downtime, or loss of key functions. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for infrastructure appliances like routers, firewalls, and Wi-Fi APs.

Patch Management Support for Network Devices

Progent offers patch management expertise for infrastructure appliances from Cisco and other vendors

Progent has delivered high-end assistance for Cisco infrastructure appliances for over two decades and Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic IT system. To learn about Progent's services for patch management, visit Progent's patch management solutions.

To learn more about Progent's online and on-premises support services for Cisco technology, select a topic:

Additional Consulting Services Offered by Progent
Progent can also provide a broad selection of IT consulting services in critical areas to assist companies to convert Cisco infrastructure technology into an integrated information system that provides competitive advantage. Some of the consulting services offered by Progent's experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, network security vulnerability assessment, DBA and database development expertise, and temporary Chief Information Officer services.

Progent can also help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By providing a convenient full-service source for network generalists and application experts, Progent can deliver timely, inexpensive, and thorough IT solutions that address the specific requirements of companies in Augusta-Richmond County Georgia.

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