Enlarging your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Winston-Salem company to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Winston-Salem, North Carolina businesses to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A wide selection of video conferencing products from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use a mix of products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that enables presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Winston-Salem, North Carolina organization, call 1-800-993-9400 or visit Contact Progent.

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