Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business data. Progent can provide Stamford, Connecticut businesses the services of BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for companies of all sizes, successful deployment and support of BlackBerry solutions has grown increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses an economical alternative for integrating BlackBerry technology productively into their information system.

Progent's consultants can assist you with SQL Server 2019 integration support, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's advanced solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Domino, or Groupwise clients to send and receive emails that are encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a broad variety of crucial administrative tasks ranging from BlackBerry setup and updates to mobile security and high availability.

Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to perform routine jobs such as:

• Deploy and manage applications
• Plan smartphone, program, and policy updates
• Upgrade BlackBerry smartphone software wirelessly
• Control user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:

• Install and support BlackBerry's high-availability architecture using virtual servers
• Deploy BlackBerry devices remotely
• Set specialized administration roles
• Automatically track and analyze the health of your system

Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition help you to resolve a broad array of problems concerning synchronization, handset detection, email consistency, web access, mobile connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

Contact Progent for Assistance from a BlackBerry-Certified Expert
To ask Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.