Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining location-independent access to email, scheduling, web programs, and other critical business data. Progent can provide Southlake, Texas companies the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often turn to outside support firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's experts can help you with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry devices, providing a centralized solution for controlling key tasks such as smartphone deployment, upgrades, and retirement and also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.

BES Server includes a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple DES. BES Server also permits great versatility in selecting levels of protection to match the specific needs of your company's environment. Progent's BlackBerry certified consultants can help you to choose powerful security functions and activate them remotely. Examples of these over-the-air configurable security features include:

• Disable a BlackBerry device
• Wipe data from a missing device
• Lock out Bluetooth functionality
• Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to prevent users from loading or executing unsafe or unauthorized code. Progent can assist you to select protective techniques such as:

• Specify precisely what applications are allowed on the device
• Block third-party applications from using persistent memory on the smartphone
• Select which resources third-party applications can access on the BlackBerry device
• Limit the kinds of access third-party applications running on the device can initialize
• Prevent all external software from being installed or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Southlake, Texas who require fast and affordable access to an authorized RIM BlackBerry consultant, Progent offers efficient remote help from a veteran support staff who have delivered IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and lets engineers solve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional support in areas including fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help you to troubleshoot a wide array of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, IM, desktop software installation, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements assessment, system design, deployment planning and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, help you to determine which administration model and equipment match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.