Providence Offsite Workforce Connectivity Support and Consulting

Expanding your at-home workforce may have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Providence organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Providence, Rhode Island organizations to with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Security for Telecommuters
Work-from-Home employees commonly use their own devices and usually work in an unsecured physical area. This situation multiplies their vulnerability to malware attacks and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of security policies based on leading practices. Progent's veteran team of IT security solutions experts can help you to plan, configure and manage a compliant security solution that guards vital IT resources in networks that incorporate an at-home workforce.

Firewalls enable companies to build a network environment that can be securely accessed by local users as well as by teleworkers, mobile users, vendors, clients, and the public. Modern firewall appliances allow you to assign and control appropriate permissions to different classes of users and to scale your network and modify your cybersecurity posture as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both new and older firewall devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, refer to firewall configuration and support expertise.

Online Endpoint Monitoring makes it easy to track the various computers used by at-home workers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on every secured endpoint, watching all activity and using state-of-the-art machine learning from SentinelOne to detect new threats on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted device from the corporate network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoint devices stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, go to remote endpoint monitoring for telecommuters.

Progent's Duo authentication Services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm your identity on a device that only you have and that uses a separate network channel. A wide range of devices can be used as this added means of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate several validation devices. To find out more about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audits can evaluate the exposure of your network to all classes of outside and internal security attacks for an environment that incorporates telecommuters. Progent can deploy online, automated security inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's security audit consulting services, which can be provided by security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your business to audit your processes and policies and assess your WAN architecture to enable you to design top-level security for your an at-home workforce.

Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your work-from-home connectivity solution as well as your internal and perimeter networks so you can uncover, rank, remediate, and confirm security weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also help you to harden your existing network security and can help you to plan and implement a cohesive cybersecurity strategy that simplifies management and provides maximum protection for on-premises, multi-cloud, remote, and perimeter IT assets. To find out more details about Progent's vulnerability assessment services powered by on NodeZero's pentest platform, visit Consulting Services for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical areas to concentrate on for protecting a network that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Providence, Rhode Island business, call 1-800-993-9400 or refer to Contact Progent.