Cybersecurity and Information Assurance Expertise

For immediate online help with network security problems, businesses in San Antonio Texas can find world-class troubleshooting by contacting Progent's security professionals. Progent's remote service staff is available to provide efficient and low-cost help with security issues that threaten the viability of your network. Progent's accredited security engineers are premier to provide help for environments based on Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver advanced support for vital cybersecurity and recovery solutions such as AI-based End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-premises backup. Progent's wide selection of services addresses firewall expertise, email filtering and encryption, secure network design, and business continuity preparedness. Progent's support staff has earned the industry's top security accreditations including Certified Information Security Manager and Information System Security Architecture Professional (ISSAP).

Progent provides remote security support on a by-the-minute basis without minimum call duration and without additional fees for setup or after hours service. By charging per minute and by delivering top-level support, Progent's pricing policy keeps costs under control and avoids situations where simple fixes entail major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support staff may take longer to become aware of a break-in and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a victim's system, the longer it takes to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help you to identify and quarantine infected servers and endpoints and protect undamaged assets from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Can We Do?
In case your business is now experiencing a network security emergency other than ransomware, go to Progent's Urgent Online Technical Help to find out how to receive fast assistance. Progent has a team of veteran cybersecurity specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to protect against future exploits.

For businesses that have planned carefully for being hacked, the formal incident handling procedure promoted by GIAC is Progent's recommended method of responding to a serious security incident.

Overview of Security Expertise
Managing data security and planning for restoring vital information and functions after an attack demands an on-going process involving a variety of technologies and processes. Progent's certified security professionals can assist your organization at any level in your efforts to protect your information network, from security audits to creating a complete security program. Key technologies covered by Progent's security consultants include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Protection from E-mail-Based Spam and Viruses.

Designing and Building Protected Environments
Every company ought to develop a thoroughly thought out security strategy that incorporates both preventive and responsive activity. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The post-attack strategy defines activities to assist IT staff to assess the losses caused by an attack, repair the damage, record the event, and revive business activity as quickly as possible. Progent can show you how to design protection into your company processes. Progent can configure scanning utilities, create and implement a secure computer infrastructure, and recommend procedures and policies that will optimize the safety of your network. Progent's security professionals are ready to assist you to configure a firewall, design secure online and mobile connectivity to e-mail and information, and configure an effective virtual private network.

If you are interested in an economical option for jobbing out your security management, Progent's 24x7 Network Support Options feature automated remote server tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that are compliant with government data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Failure Analysis
Progent provides expertise in recovering networks and servers that have been hacked, are suspect, or have ceased to function because of a security attack. Progent can show you how to assess the losses caused by the assault, return your company to normal business operations, and recover information compromised as a result of the event. Progent's security engineers can also perform a thorough forensic evaluation by going over activity logs and using a variety of advanced assessment tools. Progent's experience with security consulting reduces your downtime and permits Progent to recommend efficient ways to prevent or contain new attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the services of proven ransomware recovery consultants with the knowledge to reconstruct an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware removal and recovery consulting.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) workers commonly utilize their own computing devices and often work in a poorly secured physical area. This situation multiplies their vulnerability to malware attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of security policies based on best practices. Progent's seasoned group of Work-from-home support consultants can assist you to design, deploy and manage an effective cybersecurity solution that guards vital IT resources in environments that incorporate telecommuters as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on line-of-business initiatives and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that includes AI software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect endpoints against modern assaults including ransomware, familiar and new malware, trojans, hacking toolkits, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the initial EDR response software deployed by Progent to provide control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.

Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated testing of your network to help you find, prioritize, remediate, and confirm security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically plant decoys called tripwires like fake files or credentials to find out whether your network is actively being probed across high-risk attack vectors. Tripwires generate enough information to allow you to take action promptly with your SIEM tools and procedures before an attacker can do serious damage. Progent can provide the support of a NodeZero Certified Operator who can help you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to evaluate your present security posture. Progent's NodeZero experts can also help you to harden your network security and can help you to design and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, and perimeter IT assets. To find out more details about Progent's vulnerability analysis services based on on NodeZero's pentest platform, refer to Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progent's security experts can run thorough penetration tests without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event log analysis are properly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup operations and enable transparent backup and fast recovery of vital files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human error, ill-intentioned employees, or software glitches. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and enter your password you are asked to verify who you are on a unit that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be used for this added means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You can register multiple validation devices. To learn more about Duo two-factor identity validation services, visit Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's veteran consultants can provide world-class support in key areas of computer protection including:

Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic network tests to identify possible security problems. Progent has extensive experience with testing tools and can help your company to analyze audit reports and respond efficiently. Progent's certified security consultants also offer web application validation and can perform expert assessments of corporate-wide security to determine your company's compliance with key worldwide security standards such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless security including in-place wireless equipment as well as portable devices. Read additional details concerning Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical expertise for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get the details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support.

Other Firewall and Virtual Private Network Technologies
In addition to being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes advanced engineering services for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Engineering Services
• Juniper/NetScreen Integration
• SonicWall Inc. Consulting
• Fortinet FortiGate Firewall Engineering Services
• Symantec Corp Technical Assistance

Read additional information about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

CISSP Security Support Services
Progent's CISSP experts are security specialists who have been awarded CISSP certification through verified professional work, extensive study, and exhaustive examination. CISSP qualification recognizes expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security design and models, access permission systems, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Learn more details concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants have been awarded ISSAP certification as a result of thorough examination and substantial hands-on work with network security architecture. ISSAP security experts possess in-depth understanding of access control systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of architecture security.

Learn more details concerning Progent's ISSAP Certified Protected Network Architecture Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow modern system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Professional Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that signifies mastery in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive test overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security professional able to help companies in the fields of IS audit process, IT governance, network assets and architecture lifecycle, information technology service delivery, protecting information resources, and business continuity preparedness.

Find out additional details concerning Progent's CISA Support Services.

CRISC-certified IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's skills to design, implement, and support information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a workplace continuity plan that follows leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's risk mitigation services are a good fit the support available from Progent's CISA-Premier consultants for impartially evaluating your IT control mechanisms and with the expertise of Progent's CISM consultants for implementing security policies and procedures.

Find out additional information concerning Progent's CRISC-certified Risk Management Consulting.

GIAC Support Services
GIAC was established in 1999 to certify the skill of network security professionals. GIAC's mission is to assure that a certified security consultant possesses the skills necessary to deliver support in key areas of network, data, and application software security. GIAC certifications are recognized by businesses and institutions around the world including United States NSA. Progent offers the assistance of certified consultants for any of the security capabilities covered under GIAC accreditation topics including assessing security systems, security incident handling, intrusion detection, web services security, and SIEM solutions.

Find out more details about Progent's GIAC Information Assurance Services.

Depend on Progent for Network Security Help
If your company is located in San Antonio Texas and you're looking for cybersecurity expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.